Last Updated
Overview
Respondent is a platform that helps businesses and researchers find participants for studies, surveys, and market research. The platform provides a user-friendly interface and a diverse pool of respondents for various industries. While the setup may take some time to complete, Respondent is a valuable tool for effective participant recruitment.
Overall Rating
Based on 15 users reviews
3.6
Rating Distribution
Positive
73%
Neutral
0%
Negative
27%
Starting Price
Custom
Respondent Specifications
- Integration with Other Tools
- Calendar & Scheduling
- Security & Compliance
- Customer Support
What Is Respondent?
Respondent is a platform that specializes in participant recruitment for market research and studies. The platform provides tools to manage respondent targeting, streamline recruitment workflows, and collect data efficiently. Respondent features include access to a diverse pool of respondents, demographic targeting, and simplified participant communication. The platform is particularly useful for businesses and researchers in market research, product testing, and user experience studies which makes it a reliable choice for gathering actionable insights.
Respondent Pricing
For B2C (Business to Consumer) Research:
- Pay-As-You-Go: $40 per session
- Credit Bundle: $36 per session (with a bundle of 60 sessions)
For B2B (Business to Business) Research:
- Pay-As-You-Go: $80 per completed session
- Credit Bundle: $72 per session (with a bundle of 60 sessions)
Large Volume Plans:
- Custom pricing
Disclaimer: The pricing is subject to change.
Respondent Integrations
Respondent supports integration with several platforms and services, including:
- SurveyMonkey
- LookBack
- Zoom
- Google Calendar
- DScout
Who Is Respondent For?
Respondent serves businesses and researchers across various industries, including:
- Market research firms
- Product designers
- UX researchers
- Academic researchers
- Digital marketers
Is Respondent Right For You?
Respondent software is an excellent platform for businesses and researchers who need a reliable way to recruit participants and conduct market research. With access to a diverse pool of respondents and effortless integrations with tools like SurveyMonkey and Zoom, the platform helps users gather insights efficiently. Ideal for market researchers, UX designers, and academic studies, Respondent offers a user-friendly interface and efficient data security features, which makes it a trusted choice for any research project.
Still unsure about Respondent? Contact our support team at (661) 384-7070 for further guidance.
Respondent Features
Targeted Audience Selection
Respondent allows you to choose participants based on industry, job title, and company size. This ensures that you connect with professionals who match your specific research needs. The platform also offers a way to filter by topics participants are interested in, helping to attract the right people for your study.
Screener Questions
You can customize screener questions to qualify participants before they join your study. These questions can be single-select, multi-select, or open-ended, ensuring a thorough vetting process. With qualification logic, you can automatically disqualifyf or progress participants based on their responses.
Participant Organization
Once participants are recruited, you can sort them by various filters such as name, job title, and demographic details. This helps to keep track of the right individuals for each project. You can also access detailed profiles to review responses, employment information, and past participation history.
Integrated Communication Tools
Respondent’s platform provides a secure way to message participants without sharing personal contact information. You can initiate conversations, send attachments, and set up group chats within the platform. The messaging feature ensures that all communications are streamlined and monitored for efficiency.
Team Management and Billing
The billing system allows you to manage credits, payments, and invoices across different teams. You can transfer credits between teams and track spending on specific projects. Additionally, the system supports the addition of company credit cards for easy payment processing and expense tracking.
Pros And Cons of Respondent
Pros
Fair compensation for participants
Variety of study options for different expertise
User-friendly platform for easy navigation
Reliable participant vetting process
Quick targeting of desired audiences
Cons
Limited demographic diversity may restrict reach
Strict profile requirements may disqualify participants due to added security
Recruitment delays can extend project timelines
Respondent Reviews
Total 15 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars27%
Share your experience
Information Technology and Services, 1-10 employees
Less than a year
“A total scam!”
Pros
There is nothing much to say. At first the surveys seem appealing to me with high payouts but keep in mind that whether you actually get paid depends largely on which company or researcher you end up with.
Cons
It is full of scammers and their customer service does not help me at all. They let scammers run wild without taking any action.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Accounting, 1-10 employees
Less than a year
“Not something I'd suggest”
Pros
It is a simple platform and there are lots of tasks to choose from. I made some money but since I was not tracking the payments, I suspect I have missed out on as many incentives as I have actually earned.
Cons
Some research companies do not pay and unfortunately, they always sides with them. I did several research tasks but never received payment from the provider. When I emailed them I just got a generic sorry email with no real apology.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Real Estate, 1-10 employees
Less than a year
“Terrible experience all around”
Pros
Nothing that I like. They are not willing to pay participants and will do anything to avoid it. Plus I got confirmation that I completed a survey but then they said they would not compensate me for my time.
Cons
I did not get paid. I completed a survey on their site but then they said they could not pay me. It felt like a scam. They will come up with any excuse to avoid paying people.
Rating Distribution
Ease of use
9
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
What language does Respondent support?
Respondent primarily supports English.
Does Respondent offer an API?
No, Respondent does not offer an API.
Who are the typical users of Respondent?
Respondent is typically used by market researchers, product managers, and companies that need participants for recruitment.
What level of support does Respondent offer?
Respondent offers support through live chat, email, and help articles.
What types of pricing plans does Respondent offer?
Respondent cost breakdown varies by participant type and volume with B2C Pay-As-You-Go at $40 per session, B2C Credit Bundle at $36 per session (60 sessions), B2B Pay-As-You-Go at $80 per session, B2B Credit Bundle at $72 per session (60 sessions), and custom pricing for large volume plans.
What other apps does Respondent integrate with?
Respondent integrates with multiple platforms including Zoom, Dscout, Google Calendar, Lookback, and SurveyMonkey.
Does Respondent have a mobile app?
Yes, Respondent has a mobile app for both Android and iOS.