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Compare Fergus vs Tigerpaw Software
Overall Rating
Ease of Use
9
0
Customer Support
9
0
Value for Money
9
0
Functionality
8
0
Specifications
Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Invoicing And Billing
Job Costing
Mobile Access
Real-time Notifications
Reporting & Analytics
Reporting And Analytics
Scheduling & Dispatching
Scheduling And Dispatching
Service Contract Management
Time Tracking
Work Order Management
Pros and Cons
Pros
Mobile app is user-friendly for field staff
Offers visual and simple scheduling
Easy to use forms for internal audits and tailgates
Easy to use and intuitive system
Reliable ticketing with clear SLA workflows
Dispatch board improves technician scheduling accuracy
Inventory tracking supports serialized parts management
Cons
Unable to create custom statuses
No inventory list of stock in staff vehicles or holding stock
Lacks a month display calendar view (like Google Calendar)
Report customization limited for complex analysis
Mobile app lacks richer offline functions
