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Compare ServiceTrade vs Tigerpaw Software

Overall Rating

Ease of Use

10

0

Customer Support

10

0

Value for Money

9

0

Functionality

9

0

Specifications

Customer Management
Customer Relationship Management (CRM)
GPS Tracking
Inventory Management
Invoicing & Billing
Invoicing And Billing
Job Costing
Mobile Access
Real-time Notifications
Reporting & Analytics
Reporting And Analytics
Scheduling & Dispatching
Scheduling And Dispatching
Service Contract Management
Time Tracking
Work Order Management

Pros and Cons

Pros

Easy access to asset history

Well-organized and simple to use

Access and manage tasks from anywhere

Seamless integration of roles (scheduling, dispatching, job creation, client info collection, billing)

Reliable ticketing with clear SLA workflows

Dispatch board improves technician scheduling accuracy

Inventory tracking supports serialized parts management


Cons

Lack of customization for asset naming fields

Missing notifications for deficiencies and contract expirations

Report customization limited for complex analysis

Mobile app lacks richer offline functions

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