Constant Contact is an online marketing and email services provider designed to help nonprofit organizations and small/independent businesses by providing them with a variety of intuitive and adaptable marketing applications to help them grow and nurture their client base. Services offered include email marketing, social campaigns and reporting, event marketing, survey management, and offer management, all of which are available as independent services as well as part of an integrated suite known as the Constant Contact Toolkit. Hundreds of customizable email templates with drag-and-drop elements are available as well as real-time reporting features to track email opens, clicks, forwards, social shares and many more.
The email marketing solution allows companies to import client data from spreadsheets or email services, such as Gmail and Microsoft Outlook. It allows users to personalize email sign-up forms and embed them on web pages or Facebook and other social media platforms to capture new leads and build email lists.
Pricing: Email (starting at $20/month), and Email Plus (starting at $45/month). Variation in pricing is based on the number of email contacts in an account. Discounts are available with upfront payment for six months (10%) or 12 months (15% off).
USP: users can extend their reach and track real-time progress with seamless social media integration. Advanced tools to design professional-looking emails Low monthly prices.
Support: free coaching, online and in-person seminars, and training is offered. Support can be reached through phone, email, tutorials, and customers community.
Things Customers like: easy to use and user-friendly, customizable templates and drag-and-drop editing. affordable Email Marketing solution practically pays for itself with free coaching plus online and local education from small business experts.
Things Customers do not like: Pricing for newsletter tools are very high compared to other vendors. Many advanced and intuitive features offered by competitors are not available. Only basic automation features are offered.