Jotform’s paid plans begin at $39/month, but you can try the platform with a free Starter plan. The main features are available across all plans, and higher tiers increase your limits for submissions, storage, form views, and signed documents.
Jotform Pricing
An overview of Jotform pricing plans to help you choose the best option for your team and budget.
Starter
Bronze
Silver
Gold
Enterprise
Free
$39 per month
$49 per month
$129 per month
Custom pricing
1 User Individual Plan
100 MB Available Space
5 Forms
100 Fields per Form
10,000 Monthly Form Views
100 Monthly Submissions
500 Total Submission Storage
10 Monthly Payment Submissions
10 Monthly Signed Documents
1 User Individual Plan
1 GB Available Space
25 Forms
250 Fields per Form
100,000 Monthly Form Views
1,000 Monthly Submissions
10,000 Total Submission Storage
100 Monthly Payment Submissions
100 Monthly Signed Documents
1 User Individual Plan
10 GB Available Space
50 Forms
500 Fields per Form
1,000,000 Monthly Form Views
2,500 Monthly Submissions
25,000 Total Submission Storage
250 Monthly Payment Submissions
250 Monthly Signed Documents
1 User Individual Plan
100 GB Available Space
100 Forms
1,000 Fields per Form
10,000,000 Monthly Form Views
10,000 Monthly Submissions
100,000 Total Submission Storage
HIPAA-Enabled Features Available
No Branding
Unlimited Forms & Use
Unlimited Submissions
Multiuser Platform
Dedicated Support
User Management
Single Sign-On (SSO)
Service Level Agreements (SLA)
Data Residency
Professional Services
HIPAA-Enabled Features Available
Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Pricing is per account, not per user; you don’t pay extra for collaborators on a form. The plan cost applies to the entire Jotform account
Jotform supports a 30-day money-back guarantee for paid plans, letting you cancel and request a refund within that period if you are not satisfied
Jotform offers a free tier (Starter plan) that allows you to create and publish forms using core features like templates, integrations, Apps, Sign, Tables, and Workflows. However, this plan comes with usage limits across several features
The paid plans: Bronze, Silver, and Gold are offered on a subscription basis, available with either monthly or annual billing
You can upgrade or downgrade your plan anytime, and any unused time is credited toward the new subscription. Paid plans renew automatically unless you cancel
If you hit usage limits on your plan, Jotform will notify you. In that case, you can either delete older submissions to free up space or upgrade to a higher tier to raise your limits
Feature Differentiation Across Jotform Pricing Plans
Here’s how each of the Jotform features differs by plan:
Feature
Starter
Bronze
Silver
Gold
Enterprise
Pricing
Free
$39/month
$49/month
$129/month
Custom
Active Forms
5
25
50
100
Unlimited
Monthly Submissions
100
1,000
2,500
10,000
Unlimited
Total Submission Storage
500
10,000
25,000
100,000
Unlimited
Storage Space
100 MB
1 GB
10 GB
100 GB
Unlimited
Monthly Form Views
10,000
100,000
1,000,000
10,000,000
Unlimited
Fields per Form
100
250
500
1,000
Unlimited
Monthly Payment Submissions
10
100
250
1,000
Unlimited
Monthly Signed Documents
10
100
250
1,000
Unlimited
Jotform Branding
Yes
No
No
No
No
HIPAA Compliance
—
—
—
Available
Supported
Phone Number Add-on
Available
Available
Available
Available
Available
Agents
5
25
50
100
Unlimited
Knowledge Base
10M characters
20M characters
50M characters
100M characters
Unlimited
Voice Call Minutes
50
100
200
300
1,000
SMS
250
300
500
750
1,000
API
—
—
—
—
Included
Team Accounts and Multi-user
—
—
—
—
Included
Advanced Security / SSO
—
—
—
—
Included
Custom Domain / White-label
—
—
—
—
Included
Dedicated Support
—
—
—
—
Included
Monthly Sessions
10,000
100,000
1,000,000
2,000,000
Unlimited
Form and Workflow Building Services
—
—
—
—
Included
SLA / Service Level Agreements
—
—
—
—
Included
Local Data Residency
—
—
—
—
Included
Disclaimer: The pricing is subject to change.
Detailed Breakdown Of Jotform Pricing
Starter
Ideal For: If you are an individual or a small team just starting with online forms, the Starter plan is perfect for you. It is great for low-volume personal or hobby projects.
What To Know About This Plan: The Starter plan includes up to five forms, 100 submissions/month, and 100 MB of storage. It works well for basic needs like collecting RSVPs for a small event, gathering feedback from a class or community group, or trying out basic survey workflows. There is enough room to test ideas without spending anything upfront, which makes it a practical option if you are a first-time form user.
Bronze
Ideal For: This budget-friendly plan is perfect if you’re a solo entrepreneur, freelancer, or early-stage startup ready to go beyond basic forms and start collecting customer or lead information.
What To Know About This Plan: The Bronze plan removes Jotform branding and gives you a comfortable level of form capacity (50/month) and submission volume (1,000/month). This makes it well‑suited for cases like capturing leads from your website, managing registrations for workshops or small events, or processing order requests and customer inquiries with payment collection enabled. It balances affordability with the extra headroom needed to run a small online form‑based workflow without constantly hitting limits.
Silver
Ideal For: The Silver plan is a great fit if you run a small to mid-sized business or lead a growing team that’s reaching the limits of basic paid plans and needs extra capacity for more complex workflows.
What To Know About This Plan: With a monthly submission limit of 2,500 and 10 GB of storage, this plan offers more room than the lower tiers and helps keep things running smoothly as your traffic and data needs increase.
It is a good choice for you if your business is using forms for multiple purposes, like running customer surveys alongside lead capture, or managing registrations and payments for ongoing programs.
Gold
Ideal for: The Gold plan is perfect if you run an established business, handle high volumes of forms, or need strong data compliance along with plenty of submission capacity.
What To Know About This Plan: It is a good option for large campaigns or sensitive workflows, like managing patient intake forms for a clinic with HIPAA requirements or processing high volumes of payments for event ticketing and e-commerce.
With much higher limits on submissions, storage, and views compared with lower tiers, it supports growing operations that rely on scalable and secure form collection without hitting frequent caps.
Enterprise
Ideal For: If you are a large organization or a team that requires centralized control, advanced security, and collaboration across multiple users, then the Enterprise plan is the way to go.
What To Know About This Plan: The plan includes unlimited forms, submissions, and storage, along with multi-user access, enhanced security features, and SLA-backed support. It is designed for complex, mission-critical operations that exceed the limits of standard plans.
It’s especially useful for organizations managing high-volume data collection or needing strict governance across departments; for example, a university streamlining student services and HR processes, or a global company requiring single sign-on, custom branding, and dedicated support.
What Users Are Saying About Jotform Pricing
Users recognize Jotform’s free Starter plan and flat‑fee pricing as a major positive, especially compared with other form builders, with several reviewers noting that the free tier offers useful capabilities before needing to upgrade. Many say “the platform’s combination of user‑friendliness, form flexibility, strong integrations, and affordability makes it a popular choice,” even if limits eventually push you toward paid plans.
However, pricing is a common point of critique. Some reviewers feel the jump from the free tier to paid plans is steep, with one noting the “5‑forms limit…not ideal for larger teams” and that upgrading can be “quite pricey.” Overall, users appreciate the value but often caution that the cost can add up quickly for heavier usage.
Additional Cost To Consider
Add-on
Price
What It Adds
Implementation And Setup (One-Time)
$500 – $5,000+
Tailors the system to your specific workflows, branding, integrations, and operational needs beyond the standard setup
Training And Onboarding (Initial)
$500 – $5,000
Typically includes live onboarding sessions, team training, documentation, and guided setup to ensure your team can confidently use the system from day one
Internal Management And Maintenance (Annual)
$1,000 – $10,000+
Continuous support, performance monitoring, updates, refinements, and strategic improvements as your needs evolve
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Choosing The Right Jotform Plan
The right Jotform plan choice depends on your organization’s needs. It depends on your expected form usage, team size, and feature requirements. To guide your decision, consider the factors below to find the plan that works best for your team:
Consider the number of forms and submissions you need. The Starter plan works if you only need a few forms with low monthly submissions. However, Bronze or Silver is better for growing teams that need more forms and higher submission limits. Gold is designed for high-volume usage, while Enterprise is the best choice if you want unlimited forms and submissions
Figure out your storage and document management needs. If your forms collect large files or require many signed documents, Silver or Gold offers more storage, and Enterprise gives virtually unlimited capacity
Are you inclined towards branding? If so, Starter may not be ideal since it includes Jotform branding, which might be fine for personal use. However, paid plans remove the branding, which makes them a better option for client-facing or professional forms
See what kind of compliance and security requirements you have. If you handle sensitive or healthcare data, Gold or Enterprise offers HIPAA compliance and advanced security features that may be the best fit
Do you think of growth and flexibility? Begin with the plan that fits your current needs, and upgrade as your form volume, team size, or compliance requirements grow
Is Jotform Worth It?
The value of Jotform comes from how much time it saves your team on manual data collection and how easily it helps you gather and organize information. The overall experience often depends on how simple it is to build forms, and how easy its functionality is.
Ease Of Use
Jotform has an ease-of-use rating of 4.6/5. Jotform is well known for being easy to use, even for people with limited technical skills, and has received a fair share of reviews. Many reviewers say the drag-and-drop form builder and ready templates make setup fast and intuitive, which makes form creation easier without coding. Users also note that the interface feels straightforward, making both building and managing forms simple in everyday workflows.
Customer Support
The platform is rated 4.5/5 for its customer support. Many users mention that its customer support is helpful and responsive. Some reviewers appreciate quick replies and useful guidance when they need help navigating features. However, many have experienced slower response times or mixed results, particularly for issues needing detailed follow-ups. Overall, support is generally strong, though it may not be consistently exceptional in every situation.
Functionality
The functionality rating of Jotform is 4.5/5. Users like Jotform’s core functionality for form creation and data collection. Many even mention its versatile form builder, including drag-and-drop design, customizable fields, and a large template library that supports a wide range of use cases from surveys to registrations. Users also note strong logic and branching options that help tailor forms to specific workflows, though some mention slight friction with advanced setup steps.
Based on user feedback and feature verification, Jotform scores:
Overall Rating: 4.5/5
Ease Of Use: 4.5/5
Customer Support: 4.5/5
Functionality: 4.5/5
Choosing the right Jotform plan often comes down to how quickly you expect your form usage to grow. If you anticipate more traffic, higher submission volumes, or larger file uploads over time, choosing a plan with higher limits from the start can help you avoid frequent upgrades and interruptions to your workflow.
It is also important to consider less obvious needs like signed documents, payment processing, SMS, and voice features. These limits differ across plans and can have a bigger impact on your long-term costs than just the number of forms.
FAQs
What is Jotform used for?
Jotform is an online form builder that lets you create surveys, custom forms, order forms, registrations, and data collection tools without coding. The software can be used to gather information, accept payments, and organize submissions.
Does Jotform have a free plan?
Yes, Jotform offers a Starter (free) plan that you can use to build forms and use basic features at no cost, but with limits on forms, submissions, and storage.
Can I cancel my Jotform subscription anytime?
You can cancel your Jotform subscription at any time. After cancellation, your account will remain on the paid plan until the end of the current billing cycle, after which it will revert to the free Starter plan. If you cancel within 30 days of purchase, you are also eligible for a full refund.
What is included in the Jotform plan?
Each Jotform plan includes access to the form builder, templates, integrations, and core features. Higher‑tier plans add more submissions, storage, and advanced capabilities like HIPAA compliance and increased limits.
What happens if I exceed my plan limit?
If you exceed the usage limit, Jotform will notify you via email and dashboard. You can either upgrade to a higher plan or free up space by deleting old submissions.
What payment methods does Jotform accept?
Jotform accepts payments for its plans via credit/debit card and PayPal.
What pricing plans does Jotform offer?
Jotform offers several tiers: Starter (free), Bronze, Silver, Gold, and Enterprise, with custom pricing for large organizations.
Methodology
The information used to build this Jotform pricing guide was gathered from Jotform’s official website and publicly available plan details as of February 2026. Published pricing tiers, feature lists, limits, and plan differences were carefully reviewed to present a clear comparison of what each plan includes.
In addition, verified user reviews were analyzed to understand how customers perceive the value, usability, functionality, and support behind each plan. This helps connect the listed features with real-world usage and gives you practical insight into how Jotform performs beyond the pricing table.
