Formerly known as Hatchbuck, BenchmarkONE provides a unified sales and marketing solution that integrates sales automation, marketing automation, and email marketing tools. Despite its limited intuitiveness and customization, the platform offers outstanding customer support, promptly addressing user inquiries and issues.

Hatchbuck Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Hatchbuck?

Overview

Hatchbuck is a top-rated all-in-one integrated marketing automation and CRM solutions platform targeting mainly small to mid-size businesses. The main goal of the software is to automate marketing, lead tracking and nurturing and maintaining existing customers. It allows users to organize and import their contacts, help boost reaction rates, review progress in real-time and drive more business with the CRM, email and marketing automation tools. Leads scoring can be done directly from the company website, blog or social media platforms with a simple drag-and-drop feature.

Hatchbuck is an affordably priced, easy-to-use tool, ranked highest in customer satisfaction for its CRM performance. This makes it a great fit for a variety of businesses, including advertising teams, consultation, hospitality, real estate and more. Request a personalized Hatchbuck pricing plan from us.

There is a wide range of built-in templates and tools to create new ones. A number of options for customization are available, from the database and branding to templates. Hatchbuck is compatible with both iOS and Windows and it can be accessed through any device with an internet connection.

Do you need help deciding if the software is the ideal choice for your needs? We’re here to assist you. Call us at (661) 384-7070, and we’ll help you make a well-informed decision. Additionally, you can arrange a free Hatchbuck demo to explore its capabilities.

 

Pros and Cons of Hatchbuck

Pros

  • Provides intuitive dashboard to analyze the email distribution
  • Offers customizable templates and segmentation for email marketing
  • The software integrated marketing automation tools are highly appreciated
  • Responsive and quick customer support services resolves queries on time

Cons

  • The platform lacks the ability to embed videos in emails
  • Searching for specific contacts needs a simpler layout or filter option

Hatchbuck Reviews

Overall Rating

4.3

3 Review(s)

Rating Distribution

5

star

(1)

4

star

(2)

3

star

2

star

1

star

November 2018

Amazing experience so far.

Pat

103 Realty

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Pros

Email templates are provided that is a great help in creating greater emails. It is easy to use. The customer support team is very responsive and are knowledgeable as well. They are very friendly and polite always. So far, I’ve had an amazing experience and I hope it remains that way.

Cons

The list shows only 100 customers at a time, not the complete list which kind of bums me out. I do wish there was a way to look at a lot more customers at once, rather than clicking on next to go to other pages.

July 2018

Better for small businesses.

Mayur

Wipro Limited

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Pros

The interface is user-friendly. The customer support team is knowledgeable and always responds to your queries. The email marketing feature is great and lets you keep track of all your customers, and who saw your emails and who clicked on the links etc. It is easy to keep track of how the campaigns performed. This tool can also be integrated with social media. It is great when it comes to managing contacts or customers.

Cons

Editing or copying campaigns is a bit difficult to do. In comparison to other similar tools it doesn’t provide many plugins. A few other things require improvement, like the reporting and tag management. There are many features that other products offer, which it lacks.

April 2017

Hatchbuck a good start.

Adam

SEMCO

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Pros

If you are starting off with the marketing thing, then I’d say that hatchbuck is a great tool for you to start with. It does almost everything, might not be that great, but still it does. The strongest feature of this system is its email marketing tool. However, it might be a little tricky to get used to it, but it’s a great tool and with the help of its templates you can easily create something wonderful to present to your customers. For its price, I’d say it a good tool.

Cons

When you start off with this product the price seems quite reasonable but as you expand your business and grow your customer lists, the price goes up and when that happens you might want to consider another tool for your company.

Frequently Asked Questions

Yes, Hatchbuck provides a public API.