Total 548 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Javier

Insurance, 51-100 employees

More than a year

5.0
November 2023

AllinOne Marketing Automation Platform that Helps Businesses Grow

Pros

HubSpot Marketing Hub functions as a centralized hub amalgamating various tools into a single platform for all marketing activities. This simplifies the marketing workflow eliminating the need for multiple software licenses.

Cons

Limited Customization and Design Freedom Although HubSpot offers draganddrop tools for creating landing pages and emails customization options are constrained compared to other platforms. This limitation can hinder creative freedom making it difficult to establish a distinctive brand identity.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Alana

Hospitality, 1-10 employees

Less than 6 months

4.0
November 2023

A lot can be done with Hubspot

Pros

Keeping track of conversations and sending emails is effortlessly achieved with HubSpot.

Cons

It can be challenging to comprehend everything initially but once you overcome the initial learning curve it becomes much easier.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

K

Kaamna

Marketing and Advertising, 1-10 employees

4.0
November 2023

Marketing solutions

Pros

HubSpot is effortlessly set up with excellent customer service making it the best software for lead generation. It proves to be very useful.

Cons

The tool's limitations necessitate several workarounds some of which are timeconsuming. In contrast to more expensive and complex marketing automation tools HubSpot's workflow tool is basic.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

O

Oana

Computer Software, 51-100 employees

More than a year

5.0
November 2023

Helpful tool to improve customer experience

Pros

The platform is userfriendly and aids users in tracking their activities seamlessly.

Cons

Currently there are no negative aspects to mention.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
November 2023

The last marketing tool you'll need

Pros

Hubspot allows managing marketing efforts like a comprehensive Customer Success Manager CSM powering lead and customer information as a CRM. Its automation and event triggering work wonders when configured effectively.

Cons

It may seem expensive if the rest of the company isn't utilizing its products as creating a hybrid model for tracking everything can be cumbersome and sometimes counterproductive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

H

Hannah

Construction, 11-50 employees

Less than 6 months

5.0
November 2023

Comprehensive Review of HubSpot A GameChanger for Marketing and Sales

Pros

HubSpot's allinone platform simplifies marketing sales and customer service processes with an intuitive interface fostering seamless collaboration. The platform's robust marketing automation powerful analytics and extensive HubSpot Academy contribute to a comprehensive and userfriendly experience.

Cons

The cost of advanced features may pose a barrier for small businesses and integrating thirdparty apps can be intricate. While the email marketing tools are potent the email builder has limitations in design flexibility and mastering advanced features may entail a learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

D

Denis

E-Learning, 1-10 employees

More than a year

4.0
November 2023

Mediocre and very pricey

Pros

The modern visually appealing UI and nice dashboards enhance the user experience.

Cons

It starts for free and quickly becomes one of the most expensive tools requiring constant plan upgrades with charges for additional features. Many essential features are missing as indicated by numerous complaints in online forums.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Austin

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
November 2023

Great allinone marketing platform

Pros

Fairly easy to use offering many great courses for learning. Having everything in one place is highly appreciated.

Cons

While nothing immediately comes to mind it is relatively expensive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
November 2023

All in one marketing platform

Pros

The ability to create landing pages integrate email and social marketing and manage lists easily stands out in the platform.

Cons

There's nothing specific that we disliked however additional templates and design elements could enhance the landing page creation portal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

G

George

Computer Software, 1-10 employees

More than a year

5.0
November 2023

Full of features but a bit hard to use

Pros

HubSpot is feature and functionrich offering extensive capabilities.

Cons

At times I find it challenging to use certain features I need are hard to locate in the dashboard.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

MA

McKaffui Aikins

Graphic Design, 1-10 employees

Less than a year

5.0
November 2023

Wonder Working Software

Pros

HubSpot supports business growth by efficiently tracking managing and providing quality content. Creating visually appealing eblasts and managing lists are simple tasks. While highly beneficial some improvements are needed.

Cons

Aside from flawless WordPress integration the WordPress plugin is somewhat burdensome on website load time. HubSpot has limitations in email control security SSL settings and domain control that need improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L

Luke

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0
November 2023

The BEST Marketing and Lead Generating Tracking Software OUT THERE

Pros

Customizable lead tracking and management impress marketing professionals.

Cons

Some find it challenging to set up but the time invested in getting it right yields significant rewards.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

D

Dixon

Broadcast Media, 11-50 employees

Less than 6 months

5.0
November 2023

Perfect

Pros

The analytics feature provides a comprehensive understanding of customers across devices and platforms.

Cons

It has keyword monitoring aiding in tracking the site's position based on keywords.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Shankar

Computer Software, 51-100 employees

More than a year

4.0
November 2023

Must need for a business everyday

Pros

HubSpot from lead capture to automated scoring and lifecycle stage management proves essential for running an entire business. It is loved for its simplicity.

Cons

The learning curve is steep requiring considerable time to become comfortable with the different features inside the Marketing Hub and its properties.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S

Shelmith

Online Media, 1-10 employees

More than a year

5.0
November 2023

HubSpot Is a Great Software

Pros

The navigation is userfriendly and easy to use.

Cons

There's nothing to complain about overall I love it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

James

Information Technology and Services, 51-100 employees

More than a year

5.0
November 2023

Great for marketing

Pros

HubSpot stands out as one of the easiest large marketing platforms catering to teams of all sizes with its features reporting automations and landing page creation.

Cons

In comparison to some other market competitors like Salesforce Marketing Cloud HubSpot lacks customization and the ability to be extremely specific in executing tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

MR

Muhammad Riaz

Real Estate, 1-10 employees

Less than 6 months

5.0
November 2023

Best CRM App for Marketing Hub

Pros

It excels in email marketing lead generation and database management.

Cons

Prices could be a little lower for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

E

Eric

Events Services, 1-10 employees

5.0
November 2023

Great so far

Pros

All features are equally liked and there is excitement about exploring them further.

Cons

I did not like the aesthetics of the main menu it wasn't pleasing to the eye.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

K

Kaitlyn

Human Resources, 500+ employees

More than a year

5.0
November 2023

HubSpot review

Pros

Users appreciate HubSpot Marketing Hub's comprehensive set of features offering functionalities like email marketing social media management lead generation analytics and more. Its allinone platform streamlines marketing efforts effectively.

Cons

Reporting and analytics capabilities could be more robust and customizable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

L

Luciana

Management Consulting, 11-50 employees

Less than 6 months

5.0
November 2023

How to simplify your marketing management

Pros

The tool is found very easy to use and helpful.

Cons

At the moment I haven't found any difficulties or problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9