HubSpot CRM Software Reviews

“Watch for high prices as you grow

Pros

A flexible, high-quality product that offers significant value, especially at lower price points.

Cons

Pricing increases significantly with business growth, making future choices daunting.

“Great for Contacts and Leads

Pros

It simplifies tracking clients and potential leads and facilitates communication and updates across multiple team members.

Cons

Costs seem high for a small client base and few users.

“CRM easy to use!

Pros

The pipeline view and interconnecting contacts with companies and deals are standout features, offering a clear market vision and unified sales information. Its customization and ease of use are noteworthy.

Cons

Workflows and automatic contact enrichment could be enhanced.

“I use it without problem

Pros

HubSpot is practical, easy to use for monitoring purposes, and frequently introduces interesting new features.

Cons

No disadvantages in the software, but the price is considered high.

“HubSpot, a Sales Persons Best Friend

Pros

HubSpot significantly aided our team in lead organization, pipeline tracking, and forecasting monthly progress. Its history tracking with leads facilitated follow-ups and sales cycle management.

Cons

Overall satisfaction with HubSpot's offerings.

“Love the Email Management system!

Pros

Its simplicity in creating, sending and managing email marketing campaigns is notable.

Cons

Desire for more email creation customization options.

“Nice CRM - For big compagnies

Pros

The CRM encompasses a wide range of needs with all the necessary features.

Cons

The myriad of features may overwhelm users.

“Good Product

Pros

It has robust features for lead tracking and pipeline management.

Cons

Simplification and training time could be improved.

“HubSpot

Pros

Its ease of use and clear interface make it simple to oversee all current leads.

Cons

Some features were unavailable, causing uncertainty about their potential assistance.

“HubSpot punches above it's weight class, but still has a ways to go to compete with Salesforce

Pros

HubSpot constantly introduces new features and appears to be increasingly competitive in the mid-market, particularly against Salesforce.

Cons

Quality consistency in third-party integrations varies.

“Confusing choices, all costly

Pros

Deployment was challenging and expensive in our business environment.

Cons

Confusing module packages make selecting the right options challenging.

“Amazing CRM

Pros

It significantly improved our ability to track email exchanges with customers, especially when team members were unavailable or on leave.

Cons

Issues with the Gmail app, including logouts and difficulty tracking long chains of emails.

“Good tool for smaller companies, even in B2C

Pros

It worked seamlessly for us in a B2C setting, offering easy navigation and usage.

Cons

Analytical functionalities and support quality could be better.

“Amazing CRM

Pros

Transitioning to HubSpot CRM has been a great move for us. While it offers a variety of features that might seem overwhelming initially, the HubSpot team efficiently clarifies any queries, which is a stark contrast to our past experiences where getting help wasn't straightforward.

Cons

Minor improvements desired, such as the option to select multiple contacts simultaneously for improved workflow efficiency. Overall, a positive experience with HubSpot CRM

“Great CRM but poor reporting

Pros

I appreciate the simplicity of use. The UX and UI are excellent, and their integration with third-party apps is commendable.

Cons

The reporting of the data are poor. It is very difficult to set it up and understand them in order to generate real business insights.

“The best and essential tool to boost your online business

Pros

HubSpot has enabled us to automate repetitive tasks like sending emails, scheduling social media posts, and segmenting contacts. Its built-in tool helps manage contacts efficiently, provides valuable metrics and analysis, aiding data-driven decisions in evaluating marketing and sales strategies.

Cons

Despite being a robust platform, HubSpot may have certain limitations in terms of customization and specific adaptation to the needs of some companies, the cost and the value that HubSpot can bring to your company before choosing a plan Take advantage of the analysis tools to Continuously improve your marketing and sales strategies.

“A reasonable software for marketing

Pros

The simplicity of HubSpot CRM makes marketing strategies easy to grasp.

Cons

Prices are my main concern but if the targeting market is good there are benefit there

“Modern CRM for Profitable Business

Pros

Its user-friendly interface simplifies navigation and adoption for users.

Cons

Some of the advanced features have a learning curve for users who are new to the platform.

“Helpful Tool

Pros

Particularly helpful for lead routing and identifying lead engagement.

Cons

With the way we have access set up for specific users, it is limited with seeing detailed information, however, with the appropriate access this tool is very helpful in identifying marketing engagement with prospects.

“HubSpot CRM Review: A real daily user perspective

Pros

Offers excellent integration functionalities.

Cons

Can get pricey pretty quickly, lots of options that they try to sell you on that are over kill for what I do with it.