Total 548 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Merouane

Accounting, 101-500 employees

More than a year

5.0
December 2023

Positive reviews

Pros

What stood out to me the most was its user-friendliness and its role as the ultimate hub for me.

Cons

Assistance is needed in resolving customer-related issues. Please address this concern.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kouadio

Animation, 1-10 employees

Less than a year

4.0
December 2023

the Best Software of 3033

Pros

I value its user-friendly interface and the seamless integration of diverse marketing tools on a single platform.

Cons

The easy-to-use platform and HubSpot's beautifully designed product make me appreciate everything about HubSpot.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

R

Roja

Education Management, 11-50 employees

Less than 6 months

5.0
December 2023

Managing all Sales stuff

Pros

It simplifies contact organization and management. Building automated workflows is straightforward. The software is user-friendly suitable for everyone. It also offers 34/7 customer support. I highly recommend it to those seeking all-in-one sales software.

Cons

They are continually improving their features and I haven't encountered any issues so far.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

S

Shalom

Marketing and Advertising, 1-10 employees

More than a year

4.0
December 2023

Hubspot's all-in-one marketing is my best thing about it.

Pros

HubSpot stands out from the rest with its all-in-one marketing platform. The interface is incredibly user-friendly allowing you to accomplish any task within HubSpot.

Cons

It seems that some features and updates become outdated and are not as up-to-date as those in other software.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2023

Useful and easy for preparing landing pages

Pros

We utilize it for creating landing pages on our website. I also used it in my previous role and its ease of learning and usage is remarkable.

Cons

Initially I found it a bit challenging to grant permissions to other users but apart from that it is a useful tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Sylwia

Business Supplies and Equipment, 11-50 employees

More than a year

5.0
December 2023

Easy combination of marketing and reliable sales data

Pros

What I find most appealing is the ease of verifying the impact of marketing failures on sales and the acquisition of valuable customers.

Cons

The cost for using broader contact databases especially for email marketing may be high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Laura

Construction, 51-100 employees

Less than a year

5.0
December 2023

Great tool

Pros

The platform is incredibly user-friendly and enables me to quickly and easily capture the data I need.

Cons

Exporting to Excel is limited to only administrators which is critical to my role.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Angela

Construction, 1-10 employees

5.0
December 2023

I wish I found HubSpot sooner.

Pros

I'm currently using the software's free trial and I'm definitely planning to make a purchase. It has made marketing so easy! It eliminated all the guesswork and is easy to comprehend and follow. Oh and let's not forget about HubSpot Academy! There are countless learning opportunities available. It took me just 10 minutes after signing up to decide that I'll be purchasing it. I'm loving marketing again!

Cons

I haven't encountered any drawbacks yet. I am keeping a close eye but I must say I am thoroughly impressed so far!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tina

Consumer Electronics, 51-100 employees

Less than a year

4.0
December 2023

HubSpot review

Pros

I value the user-friendly interface and the seamless integration of diverse marketing tools on one platform. The automation features have significantly enhanced campaign management efficiency from lead generation to email marketing and social media. The robust analytics provide valuable insights into campaign performance enabling informed decision-making. The platform's focus on inbound marketing along with SEO optimization and content management has greatly improved our online presence and customer engagement. HubSpot's continuous updates and addition of features demonstrate their commitment to staying ahead in the ever-evolving digital marketing landscape. It has become a reliable and comprehensive solution for our marketing needs.

Cons

New users might experience a potentially difficult learning curve and may require some time to fully utilize the platform's capabilities. Customization options particularly regarding style and layout may be slightly more limited compared to alternative solutions. Occasionally speed issues can impact the overall user experience.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J

James

Hospital & Health Care, 51-100 employees

Less than a year

5.0
December 2023

Hubspot Review

Pros

HubSpot is excellent for logging information staying updated on leads and keeping track of business activities.

Cons

Entering information especially for brand new customers can take a little time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Matthew

Insurance, 500+ employees

More than a year

5.0
December 2023

HubSpot is a real life saver!

Pros

It's an extraordinary platform that not only helps achieve a wide range of metrics but also offers an excellent learning experience with numerous free courses. I found the Digital Marketing course to be particularly valuable.

Cons

Due to the abundance of tools on the platform it can sometimes be laborious to locate everything. Learning courses tend to excessively promote their own products.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AE

Alaa eddine

Banking, 51-100 employees

More than a year

4.0
December 2023

Greatt app!A Comprehensive Solution

Pros

Users frequently commend HubSpot Marketing Hub for its user-friendly interface comprehensive analytics and versatile campaign management tools.

Cons

Some users mention a learning curve and pricing structure as potential drawbacks of HubSpot Marketing Hub.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

P

Patrick

Arts and Crafts, 51-100 employees

Less than 6 months

5.0
December 2023

HubSpot is actually the best in this field

Pros

The product's user-friendliness and excellent customer handling make it accessible to anyone.

Cons

Time management and occasional issues with customer support can pose challenges.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

V

Victor

Broadcast Media, 1-10 employees

4.0
December 2023

Great tool to get a strong marketing strategy

Pros

It's a highly comprehensive tool that assists me in my digital marketing efforts across all my social networks.

Cons

The free version has limitations and utilizing all the available tools can become expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

C

Christa

Design, 1-10 employees

Less than a year

5.0
December 2023

No more spreadsheets!

Pros

I transitioned from spreadsheets to a cleaner view of all my sales and appointments while simultaneously tracking my performance in one simple step.

Cons

The cost may be high for individual users but it becomes worthwhile for those with a large clientele.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2023

Best All-In-One Tool To Boost Your Online Business

Pros

Besides the ease of use what I appreciate most about HubSpot Marketing Hub is its ability to streamline my marketing campaigns analyze market performance and assess competition all within a single tool. The lead generation and automation features have significantly contributed to the growth of my online store while saving me time on research and enabling more effective strategies and product development for my business.

Cons

I have yet to find any aspect of HubSpot Marketing that I dislike. However I do wish it was slightly more user-friendly particularly for beginners.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

K

Kanika

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
December 2023

Free Learning Platform

Pros

Starting with the free courses is a great way to establish a solid foundation in a specific area.

Cons

As of now I cannot find anything to criticize because it is quite easy to follow.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K

Kellen

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0
December 2023

Hubspot Review

Pros

The simplicity of the email marketing features is something I truly love.

Cons

I believe the reporting features could be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Andrea

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
December 2023

User friendly and most practical implementation

Pros

The ease of use and implementation of analytics tracking and lead capture is remarkable. The reporting on communication and reading analytics has proven to be highly valuable in strategic planning.

Cons

Integration with other platforms is basic and has some gaps which is unfortunate for a CRM tool.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

J

Jordan

Entertainment, 1-10 employees

5.0
December 2023

Great Way To Capture Leads

Pros

As I primarily rely on social media for customer acquisition the CRM and lead generation capabilities of this platform are amazing.

Cons

At times notifications can be slow in terms of speed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8