HubSpot CRM Software Reviews
Total 548 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Elena
Health, Wellness and Fitness, 1-10 employees
“HubSpot Marketing
Pros
The availability of learning opportunities like blogs and videos along with templates is liked.
Cons
It takes a while to figure out how to use different parts of it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Liam
Retail, 11-50 employees
More than a year
“Great to use if you know what you are doing
Pros
Having a tool where all data sits is considered great.
Cons
The email marketing tool isn't as great as others and the freedom isn't quite there.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Samantha
Human Resources, 1-10 employees
Less than a year
“The Worst Accessibility I've Ever See
Pros
No enjoyable aspects were found in HubSpot.
Cons
Opening HubSpot is overwhelming due to its multitude of options leading to confusion and anxiety especially for someone with severe ADHD. The software's complexity and numerous features make performing specific tasks challenging often resulting in accidental clicks and the need to rediscover tasks. The site's layout adds to the confusion making it a source of stress during use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Ismail
Writing and Editing, 1-10 employees
More than a year
“incredible app and helping so much
Pros
The userfriendly interface and intuitive features make HubSpot accessible to both marketing professionals and beginners.
Cons
It's a good app but relatively expensive especially for small businesses or startups. The pricing can vary depending on specific features and services required.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Sayan
Computer Hardware, 1-10 employees
Less than a year
“Handy with its WordPress plugin
Pros
HubSpot's plugin for websites built with opensource WordPress is handy for taking marketing to the next level integrating seamlessly with email marketing software through Zapier.
Cons
As of now I do not have any dislikes HubSpot is a powerful marketing tool.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Suebrett
Marketing and Advertising, 1-10 employees
Less than a year
“Essential To My Daily Work
Pros
Very easy to use keeps all team members organized and ensures everyone is on the same page.
Cons
No complaints The knowledge base makes overcoming any hiccups easy.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Nouamane
Internet, 1-10 employees
“I like hubspot marketing
Pros
It's used for most digital marketing on various platforms.
Cons
Promotion ads all social media marketing.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Adil
Electrical/Electronic Manufacturing, 1-10 employees
“Is good service and support good application
Pros
Good job of keeping working and support.
Cons
Good.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mostafa
Animation, 1-10 employees
More than a year
“I really liked my Write a reviewe for hubspot marketing hub experience
Pros
HubSpot Marketing Center offers a wide range of tools and features for digital marketing covering content creation social media management email marketing lead generation and analytics.
Cons
Since technology is evolving rapidly constant updates and changes can create challenges for users relying on specific settings and methods.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Marko
Marketing and Advertising, 1-10 employees
Less than a year
“MustHave for email marketing and lead nurture
Pros
HubSpot is easy to use allowing cold outreach which is a positive aspect not found in other platforms like Mailjet and Mailchimp.
Cons
Some features feel dated compared to other competing AI platforms.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Edwin
Retail, 1-10 employees
More than a year
“Hubspot Remarkerting
Pros
The tool excels in capturing carts monitoring emails initiating recovery for bounced carts and generating essential leads.
Cons
The WordPress plugin is a little heavy on website speed but aside from that perfect WordPress integration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Divaldo
Consumer Services, 1-10 employees
Less than 6 months
“Good tool but very expensive.
Pros
HubSpot is excellent being one of the first popular companies in the region and offering an allinone solution for marketing and sales projects.
Cons
Since I started using it I always felt that the prices were too high. While the tool itself deserves the value with more affordable solutions entering the market it lost its charm for me. They could review the prices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Fredrik
Marketing and Advertising, 11-50 employees
More than a year
“Hubspot for new marketing management
Pros
The ease of use and total solution for marketing and sales tasks make HubSpot stand out. It aids in communication with new and existing customers following every step from one place.
Cons
Being a big platform it takes a lot of time to migrate to the system but the benefits are worth the effort.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Adeena
Health, Wellness and Fitness, 51-100 employees
More than a year
“Mobile friendly
Pros
The mobilefriendly aspect of HubSpot is appreciated for marketing on the go.
Cons
Nothing to complain about I love this software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“HubSpot review
Pros
HubSpot is a beautiful and helpful website providing independence and wealth in the business field for a great experience.
Cons
Sometimes support takes a little longer and the payment process is not easily understood.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Douglas
Marketing and Advertising, 1-10 employees
More than a year
“Unlocking Growth with HubSpot A Software Review
Pros
Integration with CRM is seamless enhancing communication and collaboration between marketing and sales teams.
Cons
Cost HubSpot Marketing Hub can be relatively expensive especially for small businesses and startups. The pricing structure while flexible can be a barrier for organizations with limited budgets.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Romash
Information Technology and Services, 11-50 employees
Less than a year
“Streamlining Marketing with HubSpot
Pros
HubSpot Marketing Hub has revolutionized marketing tasks streamlining campaigns and providing valuable analytics making it a goto tool for businesses.
Cons
New users may find the vast number of features overwhelming at first but the learning curve is worthwhile.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Morgan
Real Estate, 51-100 employees
More than a year
“Great Email Marketing Option for Real Estate
Pros
Creating lists from real estate contacts using easytobuild email tools and receiving analytics in one spot are highlighted features.
Cons
There are so many options that building can be almost overly customizable. They could provide more analytics.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anna
Non-Profit Organization Management, 51-100 employees
More than a year
“HubSpot is a great platform
Pros
It is userfriendly allowing the deployment of many emails across multiple campaigns.
Cons
NA HubSpot has not given me any issues.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Tariq
Construction, 11-50 employees
“The best company ever in its field
Pros
Impressed with the method of work quick response and quick work.
Cons
Dealing with the manner of dealing and style is most important to me and this is what I found with you.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9