Total 548 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

H

Harry

Architecture & Planning, 101-500 employees

More than a year

5.0
September 2023

Totally Hubspot is a great software to use for lead generation and other uses.

Pros

The lead capturing feature in HubSpot is particularly wellliked.

Cons

The search feature sometimes provides inaccurate results.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M

Manasseh

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
September 2023

Hubspot Marketing Hub a onestop marketing platform

Pros

Deployment is simpler compared to other automation solutions taking just a few weeks. Integrating HubSpot with other enterprise software eliminates the need for months of data gathering making it efficient.

Cons

In terms of reporting options HubSpot Marketing Hub falls short of being the most comprehensive. It lacks indepth client segmentation.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Michael

Consumer Goods, 11-50 employees

More than a year

5.0
September 2023

Overall a good option for pipeline creation and business development

Pros

The platform is userfriendly and not too challenging to start with even when transferring items from an old platform to HubSpot.

Cons

The organization of contacts companies and deals can be somewhat frustrating. There should be the ability to create pipeline views beyond just deals.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

P

Prateek

Computer Software, 11-50 employees

Less than 6 months

5.0
September 2023

HubSpot Marketing Hub is our goto tool for the marketing team

Pros

HubSpot consolidates all our marketing efforts from social media and content management to lead generation in one place. This unified approach helps our team gain a clear view of different campaigns simultaneously.

Cons

Integrations like Salesforce could be helpful and having a funnel view would be advantageous.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C

Cam

Sports, 11-50 employees

More than a year

4.0
September 2023

Learn the Secrets to Marketing with HubSpot

Pros

Integrating our social channels into an allinone platform has been crucial. Scheduled email campaigns have become a gamechanger in our fastpaced work environment preventing things from slipping through the cracks.

Cons

The cost became an issue as our company grew. The need for all the features declined making the high cost challenging to maintain.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

F

Francisca

Information Technology and Services, 11-50 employees

More than a year

5.0
September 2023

Great for Lead capture

Pros

We primarily use HubSpot on our website for lead capture automating the process until the lead schedules a call saving us a significant amount of time.

Cons

Occasionally we receive fake leads like bots which is expected to some extent.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Chase

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2023

Hubspot hits the spot

Pros

HubSpot is my preferred CRM due to its costeffectiveness offering the necessary features like email marketing and lead management without unnecessary expenses for unused features.

Cons

The platform can be slow and cumbersome at times experiencing glitches during its development.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B

Brenda

Staffing and Recruiting, 11-50 employees

More than a year

5.0
September 2023

Allinone integrated platform

Pros

The Marketing Hub combines essential marketing elements such as SEO blogging landing pages social media and emails making it easy to replicate and promote posts across platforms simultaneously. Its close connection with the Sales Hub facilitates the identification of salesqualified leads.

Cons

HubSpot is my preferred CRM offering the most value for the investment. It provides essential features like email marketing and lead management without burdening users with unnecessary functionalities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Colleen

Computer Software, 500+ employees

More than a year

5.0
September 2023

If you are looking for a marketing automation program Hubspot marketing hub is the best option.

Pros

HubSpot Marketing Hub stands out as premier marketing automation software offering extensive functionality and userfriendliness.

Cons

Due to its higher price smaller firms with budget constraints may find it challenging to invest in HubSpot.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

SE

Sabino Eduardo

Graphic Design, 1-10 employees

Less than a year

5.0
September 2023

Una herramienta excepcional

Pros

HubSpot Marketing Hub is an exceptional tool for managing marketing strategies. Its impressive feature set from marketing automation to lead tracking coupled with ease of use and customization facilitates smooth and effective campaign creation. It helps me achieve my goals efficiently.

Cons

A potential downside is the cost for small businesses or teams with limited budgets. Fees can increase rapidly with additional features or users posing a financial challenge for some users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

4.0
September 2023

Hubspot is best product in lead management

Pros

The lead management life cycle in HubSpot is considered the best within the product.

Cons

Integration with other products can be cumbersome.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

M

Munavvar

Online Media, 1-10 employees

More than a year

5.0
August 2023

Best CRM and Marketing Automation ever.

Pros

HubSpot is almost free for lead capturing importing contacts and bulk emailing.

Cons

Not applicable but I suggest HubSpot increase the monthly limit as we share our data with them and they likely benefit from it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

P

Peter

Logistics and Supply Chain, 11-50 employees

More than a year

5.0
August 2023

Make your sale process automatic using HubSpot.

Pros

What I like most about this platform is its automatic followup reminders for important tasks and lead management.

Cons

The only thing I dislike about HubSpot is its relatively high pricing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

E

Eli

Computer Software, 1-10 employees

Less than a year

5.0
August 2023

Super easy to learn and great overall product

Pros

Tracking all marketing sources and having a source of truth for customer email communication is what I like most.

Cons

Clicking on features often prompts the need to upgrade or add them as paid addons.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Michael

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
August 2023

Functional tools with good customer service

Pros

The major selling point of HubSpot Marketing Hub is its aggregation of reliable tools on one wellserviced platform eliminating the need for complex integrations for core marketing functions.

Cons

A significant advantage of HubSpot Marketing Hub is its consolidation of reliable tools on a wellmaintained platform eliminating the need to struggle with integrating various systems for core marketing functions. It accomplishes this task effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J

James

Computer Software, 11-50 employees

More than a year

4.0
July 2023

Marketing tool that can integrate well with other products

Pros

The inability to deduplicate or merge data when the sync to Salesforce is enabled is a drawback leading to messy data.

Cons

While HubSpot encompasses marketing at its core linking and syncing to Salesforce our primary use revolves around managing our website and conducting email marketing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A

anna

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
July 2023

Marketing made somewhat easy

Pros

There's almost too much criteria making the communication ladder overly complicated. Keeping up with all the criteria requires diligence to maintain consistent recordkeeping conventions. The cost is high prompting us to choose another provider for better costbenefit.

Cons

Customization of lists is a feature I find very helpful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

B

Bara

Real Estate, 500+ employees

Less than a year

3.0
July 2023

Not bad

Pros

The free version for small businesses had minimal functions and the lack of responses raised doubts about its delivery efficacy.

Cons

It's easy to create emails and add CRM lists.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

J

Jason

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2023

Review for hub spot

Pros

One significant user concern about HubSpot is its pricing.

Cons

The platform's navigation is userfriendly allowing even those without extensive technical knowledge to quickly adapt. HubSpot's marketing tools streamline and optimize various aspects of a company's marketing efforts.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

B

Brijesh

Computer Software, 101-500 employees

Less than a year

5.0
July 2023

Elevate your marketing strategies to new heights

Pros

Response times from HubSpot's customer support team especially during peak hours can be frustrating when timely assistance is needed.

Cons

Creating landing pages is a standout feature for me. The availability of templates the ability to drag and drop form elements onto the page and customization options make it a valuable tool.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9