HubSpot CRM Software Reviews
Total 548 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
mahmoud
Building Materials, 11-50 employees
More than a year
“A very good review of the most important application
Pros
HubSpot's coordination speed of communication and overall ease of use are highly appreciated.
Cons
Mobile app updating requirements are seen as a minor defect.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Muskaan
Computer Software, 1-10 employees
“Hubspot
Pros
HubSpot serves as a substantial CRM for sales and automation offering innovative workflow triggers for various automation solutions.
Cons
Given its advanced features the platform can be pricey and may not suit all businesses.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Nia Maria
Arts and Crafts, 1-10 employees
“Content management
Pros
HubSpot's content management platform transforms content creation processes providing efficiency and ease for the team.
Cons
Connecting to Instagram could be simplified and occasional failures in this process have been encountered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Nahid
Telecommunications, 1-10 employees
“Reviews About HubSpot Marketing Hub
Pros
HubSpot's app streamlines marketing tools consolidating the tech stack for manageable yet flexible operations.
Cons
HubSpot Marketing Hub is praised for its comprehensive tools aiding in automation analytics and lead management for marketing success.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rich
Education Management, 500+ employees
Less than a year
“HubSpot review
Pros
HubSpot is efficient and userfriendly for the most part.
Cons
The tool requires some time to learn and certain aspects are considered clunky.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Aryak
Information Technology and Services, 500+ employees
Less than 6 months
“Automate marking needs efficiently
Pros
The powerful lead generation and management tool offering features like forms lead scoring and workflows is a standout feature of HubSpot.
Cons
Overall the tool meets expectations limitations may include customization and pricing features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Naheed
Writing and Editing, 1-10 employees
“Software marketing product
Pros
HubSpot excels in marketing analytics and dashboard software.
Cons
Positive aspects include a free landing page builder and ROI popup forms.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Manjit
Consumer Services, 51-100 employees
“HubSpot is one of the best marketing tool
Pros
Easily tracking campaigns and converting them into ads is a valuable feature.
Cons
Generally good with occasional frustrations related to inaccurate data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Nick
Defense & Space, 11-50 employees
Less than a year
“HubSpot Marketing Hub for Small Businesses
Pros
The software allows quick data scraping of contacts for distribution to the sales team.
Cons
Frustration may arise when data accuracy is compromised but it is understood that selfreported data can contribute to this.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Olivia
Marketing and Advertising, 101-500 employees
“Amazing
Pros
Used as a dental assistant HubSpot proved to be helpful.
Cons
An excellent product that facilitates social media marketing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Rebecca
Real Estate, 11-50 employees
More than a year
“Amazing software
Pros
Very easy to use allowing easy communication and quick answers to questions.
Cons
Some missing features particularly in sending emails to all contacts have been noted.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Douglas
Information Technology and Services, 1-10 employees
“Credit Score Upgrade
Pros
Trusted reviews and contact information for credit repair are appreciated.
Cons
A positive review and contact information for credit repair services were shared.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
4
Anonymous
Not Specified, 51-100 employees
More than a year
“My honest review on Hubspot Marketing Hub
Pros
HubSpot's broad functionality covers lead generation and nurturing with easy creation of forms landing pages and CTAs.
Cons
Upgrading can be expensive and certain unique features may increase costs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Cedrick
Media Production, 1-10 employees
Less than a year
“Easiest and the best CRM tool ever. I'm so addicted to it. A must tool for business.
Pros
HubSpot's variety of tools makes it easy to handle email formats campaigns contact lists data analysis and social media management.
Cons
Minimal concerns with pricing being the only potential drawback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Mo
Marketing and Advertising, 51-100 employees
More than a year
“Tons of features and intuitive
Pros
HubSpot integrates easily with most platforms and offers an allinone solution.
Cons
The user interface is occasionally clunky lacking colorcoding options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Pranjal
Financial Services, 500+ employees
Less than a year
“Complete marketing automation platform
Pros
It serves as an allinone marketing solution providing tools for email marketing lead generation CRM integration analytics and more.
Cons
Limitations in SEO and content marketing features are identified as areas for improvement.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Joseph
Apparel & Fashion, 1-10 employees
Less than a year
“Great job Love it
Pros
The landing page feature stands out as the best.
Cons
The platform is perceived as somewhat pricey compared to other services.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alejandra
Construction, 101-500 employees
More than a year
“HubSpot increases lead qualification
Pros
Creating landing pages is a feature I find highly beneficial in HubSpot. The availability of various templates the ability to drag and drop form elements onto the page and the option to customize landing pages with relevant content and images aligning with our callstoaction are aspects I appreciate.
Cons
While simple design features are easy to modify more complex changes may require advanced technical knowledge.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Harrshil
Marketing and Advertising, 11-50 employees
More than a year
“A game changer in Email Marketing and Data Management
Pros
HubSpot's data management system and reporting analytics are the best easily segmented and integrated with other software.
Cons
Sluggish performance with increased data causing delays in daily tasks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Chukwuemeka
Financial Services, 11-50 employees
Less than a year
“Great entry product for new companies
Pros
It's an excellent product for new companies offering ease of use constant help and marketing tips.
Cons
Pricing clarity and potential complexity of features are mentioned as downsides.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9