Total 548 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Ren

Government Administration, 11-50 employees

Less than 6 months

4.0
June 2023

A powerful platform for marketing

Pros

HubSpot offers a comprehensive solution covering lead generation nurturing email marketing social media management and analytics. Its intuitive user interface caters to both beginners and experienced marketers contributing to a positive user experience.

Cons

Salesforce integration can be complex involving numerous workflows and a steep learning curve.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

C

Cindy

Information Technology and Services, 51-100 employees

More than a year

5.0
June 2023

Great Tool

Pros

Despite primarily working with Dynamics 365 CRM I find HubSpot's integration easy and beneficial for data management and lead tracking.

Cons

No complaints it works well for integration purposes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Moffat

Computer Networking, 51-100 employees

Less than 6 months

3.0
June 2023

To make other understand about hubspot

Pros

HubSpot provides excellent features and delivers quality marketing services for business purposes.

Cons

Improvement is needed in trafficrelated features and the introduction of additional marketing strategies for user progress tracking.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

A

Anamaria

Design, 1-10 employees

5.0
June 2023

Effectiveness great option for just every business looking to improve custumer relationships

Pros

The app excels in tracking and updating data offering great automation reporting and sales features. With a free plan and flexible pricing it's userfriendly with excellent customer support.

Cons

Consideration should be given to limitations between free and paid options such as the absence of live chat.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

H

Hari

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
June 2023

Smart marketing and sales Tool

Pros

While HubSpot has many features I predominantly use the lead generation and management feature fostering collaboration across internal teams.

Cons

Additional integrations with external tools would enhance functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R

Ruman

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2023

My experience

Pros

HubSpot is a great site for email marketing and my yearlong journey with it has been excellent. I highly recommend it to everyone.

Cons

No changes are needed it is considered the best as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

O

Olyad

Pharmaceuticals, 1-10 employees

Less than 6 months

5.0
June 2023

Pharmacist

Pros

HubSpot is easy to use and highly useful for media management.

Cons

HubSpot is not widely known and should be promoted more effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

4.0
May 2023

Streamlining Marketing Efforts with HubSpot Marketing Hub

Pros

HubSpot Marketing Hub provides a variety of userfriendly tools for different marketing activities such as email marketing lead generation automation and analytics. Having all these tools in one platform is highly beneficial and its interface is designed for easy navigation and campaign setup without requiring technical expertise. The platform's comprehensive analytics and reporting features enable us to measure the performance of our marketing campaigns effectively.

Cons

Email design limitations such as the lack of advanced features and flexibility should be addressed. More predesigned templates and AB testing for landing pages are suggested.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

E

Enrique

Computer Software, 1-10 employees

5.0
May 2023

review

Pros

HubSpot is easy to implement and use within a team.

Cons

Easy integration with social media platforms was a positive aspect.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R

Rasika

Automotive, 1-10 employees

More than a year

5.0
May 2023

Excellent

Pros

It provides a comprehensive set of marketing tools including email marketing social media management landing pages lead tracking and more.

Cons

Some features like website design and advanced analytics are desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Mario

Real Estate, 1-10 employees

Less than 6 months

5.0
May 2023

Great CRM and super resourceful

Pros

The additional resources provided such as articles ebooks and templates enhance the overall experience.

Cons

The pricing is slightly higher compared to other systems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M

Matthew

Computer & Network Security, 1-10 employees

Less than a year

3.0
May 2023

Over priced and feature lacking

Pros

The builtin mailing list feature and the option to sort contacts based on information are valuable.

Cons

HubSpot is perceived as overpriced and lacking in features with dissatisfaction over feature availability after purchase.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
May 2023

A great allinone CRM email marketing and marketing automation platform

Pros

HubSpot's free trial flexible pricing for larger companies ease of use for email production and reasonable professional services support make it a versatile choice.

Cons

Nickelanddiming for thirdparty integrations and challenges in running analytics beyond basic metrics are noted.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R

Rachel

Legal Services, 11-50 employees

5.0
May 2023

Great marketing product

Pros

HubSpot's allinone platform makes it easy to manage and email leads streamlining operations that would require multiple tools.

Cons

Occasional syncing bugs have been experienced causing temporary issues.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Misty

Staffing and Recruiting, 101-500 employees

Less than a year

4.0
May 2023

Review for Hubspot

Pros

The platform's design facilitates easy navigation for marketers regardless of their technical knowledge.

Cons

While accessible the learning curve may be steeper for some advanced features.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

S

sriharsha

Cosmetics, 11-50 employees

Less than a year

5.0
May 2023

Hubspot review

Pros

It is easily used helpful and the products are useful to customers.

Cons

Certain features are more expensive and some products may require more time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K

Katarzyna

Computer Software, 51-100 employees

Less than a year

5.0
May 2023

HubSpot Marketing Hub is a robust and comprehensive marketing automation platform

Pros

HubSpot's marketing automation capabilities allowing for automated tasks like email nurturing campaigns and lead scoring stand out as impressive.

Cons

HubSpot Marketing Hub with its extensive features may be overwhelming for beginners or small businesses initially.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

shilton

Food & Beverages, 1-10 employees

More than a year

5.0
May 2023

One of the best tools for social media

Pros

HubSpot offers certification an app marketplace content management and comprehensive training under one app.

Cons

There is not much to dislike about the tool overall.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Siddharth

Information Technology and Services, 500+ employees

More than a year

5.0
May 2023

Valuable Asset

Pros

There isn't anything I dislike about HubSpot but my absolute favorite aspect is the people. The service team is exceptionally effective attentive and genuinely wants to see you succeed. I particularly love the HubSpot Academy courses. HubSpot provides not just a platform but an experience that goes beyond with a dedicated and supportive service team and valuable educational resources through the HubSpot Academy courses.

Cons

No additional features are needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S

Stephanie

Telecommunications, 500+ employees

More than a year

2.0
May 2023

There has too be better software than this

Pros

While some find HubSpot complex timeconsuming and annoying it offers powerful features for data input crosscomparison and customer management.

Cons

Challenges include potential lead mismanagement and the lack of mapping for focused customer service representatives.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

4