HubSpot CRM Software Reviews

“All In One Marketing Platform for your Socials

Pros

HubSpot is incredibly user-friendly catering to marketers and non-marketers alike. We have team members from various backgrounds using it and it hasn't caused any confusion.

Cons

It would be beneficial to have additional features and more social media account integration but overall the experience has been satisfactory thus far.

“Sales and Marketing CRM by HubSpot

Pros

HubSpot offers a marketing CRM integrated with multiple social media platforms. It also provides a sales CRM with complex sales workflow capabilities and lead generation features. The reporting and analytics dashboard is highly beneficial.

Cons

The pricing for HubSpot Marketing Hub should be more affordable considering the limited features.

“Best CRM email marketing marketing automation software out there

Pros

It is a multifunctional service with an extensive range of features. It may take some time to connect and set up everything including business automation but once established it becomes indispensable.

Cons

I attempted to post on social networks using this service but found that it was sometimes easier to directly access the social network and create a post there.

“For small business it's one of best

Pros

In terms of automated marketing and SEO HubSpot is one of the best options. It offers various templates for marketing via email.

Cons

I'm currently testing the app and so far I haven't encountered any issues. However more templates would be beneficial.

“A Platform For Growing Enterpreneurship Bussiness

Pros

HubSpot is easily accessible and helps new users navigate the platform effortlessly.

Cons

The free version has limitations on certain features.

“Create your ideal customer base

Pros

The combination of automated email sequencing and trigger event workflows makes HubSpot a true champion in its field.

Cons

The mobile edition would benefit from the inclusion of more potential features.

“HubSpot Runs Our Marketing Automation

Pros

HubSpot plays a vital role in our marketing operations. It simplifies the management of email marketing landing pages and campaigns. The exceptional customer support provided by HubSpot's customer success team is fast and proactive.

Cons

Integrating with Salesforce can be a tedious process.

“Observation

Pros

The ability to manage online accounts and schedule posts ahead of time along with automated email capabilities are standout features.

Cons

Occasionally there are delays in email/message delivery leading to potential issues between customers and managers. Automation may also encounter problems with sending emails.

“HubSpot Marketing Hub

Pros

An easy-to-use CRM platform that encompasses all necessary functionalities.

Cons

Currently there are no issues as everything aligns well with our organization.

“HubSpot - Great Sales & Marketing Tool for Small Business

Pros

I appreciate the ability to track the entire process from contact to proposal and conversion. While the marketing features are impressive the sales tools for tracking customer interactions are particularly valuable. Keeping tabs on customer touchpoints phone calls and emails is seamless.

Cons

I'm not fond of how many marketing features are restricted to the highest tier level which comes with a hefty price tag.

“Robust software but complicated and sometimes frustrating

Pros

Effortlessly send emails and conveniently organize contacts and campaigns within HubSpot.

Cons

List management can be perplexing particularly understanding how individuals are added to lists and whether they ultimately receive emails. This platform requires extensive training to utilize effectively and navigate through these complexities.

“Best Marketing Software

Pros

The software's simplicity sets it apart. In my opinion it is one of the best marketing tools available always user-friendly and backed by excellent customer service.

Cons

The software is flawless without any downsides.

“HubSpot Marketing dream

Pros

It offers a user-friendly experience with easy social media post creation and duplication as well as simplified landing page production.

Cons

The functionality of the LinkedIn API for personal use is limited.

“I would recommend this to others

Pros

The customer segmentation features provided by HubSpot are highly beneficial for our needs.

Cons

There is nothing to dislike about the software; everything meets expectations.

“Useful tool but a bit archaic

Pros

Among the competition HubSpot excels in offering user-friendly drip emailers and marketing automation.

Cons

The software has too many usage restrictions and limitations and it can be quite expensive.

“Amazing marketing Tool

Pros

An incredible marketing tool that significantly enhances our company's marketing efforts.

Cons

There are no dislikes at all. It's highly impressive.

“It makes the job a lot easier but it could have the option to turn the screen.

Pros

HubSpot streamlines my work connecting with social networks and enabling effective lead management. It's an excellent tool and I plan on upgrading to the paid version.

Cons

It doesn't adapt to landscape mode only portrait which can be frustrating. Additionally it doesn't work well in the browser when in PC mode.

“The best automation tool out there if you can afford it

Pros

Having worked extensively with various marketing automation tools I can confidently say that HubSpot Marketing Hub is the best. Its speed user-friendly interface exceptional UX comprehensive features for inbound marketing robust reporting capabilities and superior automation capabilities make it stand out from the competition. It also integrates seamlessly with a wide range of tools. In summary it's an amazing tool.

Cons

The cost is a significant factor to consider. When recommending a marketing automation tool I advise choosing HubSpot Marketing for well-established companies with strong fundamentals that can ensure a positive return on investment. Alternatively startups eligible for the HubSpot for Startups program can take advantage of a two-year discount. However it excels in automations but may not be the ideal choice for other features which may go unused. Campaigns managed directly from platforms like Facebook Ads or Google Ads hubs blogs managed on the company's domain and social media managers using specialized tools for planning are common scenarios.

“Powerful marketing automation with decent CRM

Pros

The visual report building and the ease of understanding lead journeys within lead records make the platform highly user-friendly and comprehensible from all perspectives.

Cons

The reporting functionality could be more streamlined as some report types are not suitable for most users and could be removed or hidden.

“Well-Rounded CRM to meet almost any of your digital needs

Pros

We thoroughly enjoy exploring the newly discovered features on HubSpot's platform. For our team automating emails social media posts and marketing campaigns is key. HubSpot excels in fulfilling these requirements and once you grasp the process it becomes straightforward. The greatest strength of working with this company is the wealth of information and problem-solving skills their customer support offers. Every time I've reached out to them I've received actionable advice.

Cons

I believe there is room for improvement in HubSpot's design team. At times customizing templates can be frustrating due to limited options. For instance email templates would benefit from an overhaul to allow for more extensive personal design work.