HubSpot CRM Software Reviews

“How HubSpot Marketing Hub has improved my goals achievement.”

Pros

There is a strategized manner of interacting with customers whenever HubSpot Marketing Hub is used.

Cons

The free plan of this platform comes with very few features and limited functionalities.

“Multiple Small Business Marketing”

Pros

HubSpot is an allinone solution for lead collection email sending automation and email results tracking.

Cons

For a while they did not offer automated emails for our plan. That changed and is a huge asset for us.

“Well worth the money and comparable with any other CRM out there”

Pros

Loved the ease of use and customization ability making it a great tool for lead flows and fields.

Cons

Because HubSpot is such a big company reaching the right person for the right support in a timely fashion often proved to be challenging resulting in being bounced between different support personnel.

“Easy to learn deploy great marketing efforts”

Pros

I began my role less than a year ago and despite having no prior experience with HubSpot I found the system easy to learn. Anytime I had a question the Customer Success Team provided answers that were easy to comprehend. The primary marketing tools I use such as email and lead capture forms and CTAs are easy to deploy and I've witnessed positive results. The recent updates for the CTAs have been particularly beneficial. The stepbystep instructions for performing actions simplify the process and scheduling marketing and business tasks helps track progress and identify areas needing more focus.

Cons

Figuring out how to craft the correct rules for active lists and workflows can be challenging at times but the Customer Success Team has been helpful when I have questions.

“HubSpot Review”

Pros

The product is very easy to use with stepbystep instructions simplifying the process. Scheduling tasks helps track progress effectively.

Cons

For myself the issue is that I already have an email provider that I'm quite happy with and feel like the most benefit from the platform is if it is used for all aspects of the business.

“HubSpot great for some”

Pros

Tracking contacts inputting customer data and enjoying a highlevel overview of all customers are appreciated features.

Cons

There are lots of clicks sometimes too many. Some processes to add content into the platform are very cumbersome.

“The cadillac of all in one social media management”

Pros

Initially attracted by HubSpot's marketing material it was used for social media and email list management. However the cost for having everything in one place became unaffordable.

Cons

Really it was just the price. When we needed to cut fluff from our budget we cut here. Not because it's a bad product but because we could get the same functions with other software. Not as integrated of course but also not as expensive.

“All in one Marketing solution tool”

Pros

HubSpot excels as a lead management tool offering comprehensive solutions for various company needs. The workflow and automated email marketing services are topnotch and the smooth management of lists and integration with other software make it the best CRM in my experience.

Cons

While using the HubSpot tool and its services I haven't encountered any significant drawbacks.

“HubSpot CRM Software is incredible”

Pros

HubSpot Marketing Hub is incredible providing a complete set of automation analysis and contact management features that significantly enhance performance. I appreciate its ability to create personalized campaigns and track metrics in realtime. It has simplified client management and improved my marketing team's efficiency.

Cons

It would be highly beneficial if HubSpot Marketing Hub offered better integration with external applications facilitating seamless connections with other tools in my daily workflow.

“Best automation marketing”

Pros

It simplifies marketing more than other tools and the assistance is good.

Cons

The cost of using this tool is too high.

“The all in one marketing platform”

Pros

The HubSpot Marketing Hub is amazing offering an allinone solution for handling diverse marketing needs. Its userfriendly interface makes it accessible for nontechnical users providing easy scheduling of posts lead capture and access to a contact database. It has proven to be a valuable asset for our company.

Cons

The positive aspect is that HubSpot is an everevolving platform that continuously improves. Feedback provided has been listened to and acted upon.

“Totally Hubspot is a great software to use for lead generation and other uses.”

Pros

The lead capturing feature in HubSpot is particularly wellliked.

Cons

The search feature sometimes provides inaccurate results.

“Hubspot Marketing Hub a onestop marketing platform”

Pros

Deployment is simpler compared to other automation solutions taking just a few weeks. Integrating HubSpot with other enterprise software eliminates the need for months of data gathering making it efficient.

Cons

In terms of reporting options HubSpot Marketing Hub falls short of being the most comprehensive. It lacks indepth client segmentation.

“Overall a good option for pipeline creation and business development”

Pros

The platform is userfriendly and not too challenging to start with even when transferring items from an old platform to HubSpot.

Cons

The organization of contacts companies and deals can be somewhat frustrating. There should be the ability to create pipeline views beyond just deals.

“HubSpot Marketing Hub is our goto tool for the marketing team”

Pros

HubSpot consolidates all our marketing efforts from social media and content management to lead generation in one place. This unified approach helps our team gain a clear view of different campaigns simultaneously.

Cons

Integrations like Salesforce could be helpful and having a funnel view would be advantageous.

“Learn the Secrets to Marketing with HubSpot”

Pros

Integrating our social channels into an allinone platform has been crucial. Scheduled email campaigns have become a gamechanger in our fastpaced work environment preventing things from slipping through the cracks.

Cons

The cost became an issue as our company grew. The need for all the features declined making the high cost challenging to maintain.

“Great for Lead capture”

Pros

We primarily use HubSpot on our website for lead capture automating the process until the lead schedules a call saving us a significant amount of time.

Cons

Occasionally we receive fake leads like bots which is expected to some extent.

“Hubspot hits the spot”

Pros

HubSpot is my preferred CRM due to its costeffectiveness offering the necessary features like email marketing and lead management without unnecessary expenses for unused features.

Cons

The platform can be slow and cumbersome at times experiencing glitches during its development.

“Allinone integrated platform”

Pros

The Marketing Hub combines essential marketing elements such as SEO blogging landing pages social media and emails making it easy to replicate and promote posts across platforms simultaneously. Its close connection with the Sales Hub facilitates the identification of salesqualified leads.

Cons

HubSpot is my preferred CRM offering the most value for the investment. It provides essential features like email marketing and lead management without burdening users with unnecessary functionalities.

“If you are looking for a marketing automation program Hubspot marketing hub is the best option.”

Pros

HubSpot Marketing Hub stands out as premier marketing automation software offering extensive functionality and userfriendliness.

Cons

Due to its higher price smaller firms with budget constraints may find it challenging to invest in HubSpot.