anna
Health, Wellness and Fitness, 11-50 employees
More than a year
“Marketing made somewhat easy”
Pros
There's almost too much criteria making the communication ladder overly complicated. Keeping up with all the criteria requires diligence to maintain consistent recordkeeping conventions. The cost is high prompting us to choose another provider for better costbenefit.
Cons
Customization of lists is a feature I find very helpful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Bara
Real Estate, 500+ employees
Less than a year
“Not bad”
Pros
The free version for small businesses had minimal functions and the lack of responses raised doubts about its delivery efficacy.
Cons
It's easy to create emails and add CRM lists.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Jason
Marketing and Advertising, 1-10 employees
Less than a year
“Review for hub spot”
Pros
One significant user concern about HubSpot is its pricing.
Cons
The platform's navigation is userfriendly allowing even those without extensive technical knowledge to quickly adapt. HubSpot's marketing tools streamline and optimize various aspects of a company's marketing efforts.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Brijesh
Computer Software, 101-500 employees
Less than a year
“Elevate your marketing strategies to new heights”
Pros
Response times from HubSpot's customer support team especially during peak hours can be frustrating when timely assistance is needed.
Cons
Creating landing pages is a standout feature for me. The availability of templates the ability to drag and drop form elements onto the page and customization options make it a valuable tool.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Blake
Marketing and Advertising, 11-50 employees
More than a year
“The allinone marketing solution for people who are too busy”
Pros
While it's challenging to think of anything to dislike about HubSpot if I had to mention something it would be the wish for more certifications available outside of HubSpot enhancing its learning platform into a more globally accessible education experience.
Cons
I don't have anything I dislike about HubSpot. My absolute favorite aspect is the people. The service team is effective attentive and genuinely invested in seeing users succeed. I also love the HubSpot Academy courses making it more than just a platform but an overall experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
“Everything I need in the field of marketing I found in this wonderful platform”
Pros
The high price can be a source of disappointment but the platform's wonderful services often justify the cost.
Cons
HubSpot offers a variety of marketing tools and features that are wonderful and easy to use including marketing automation and social media management. Integrating it with my business processes was a seamless process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Lisa
Consumer Services, 11-50 employees
More than a year
“A Leader In Content Management Software”
Pros
Currently there are no dislikes the software performs as promised.
Cons
HubSpot's support and training team is consistently available and responsive. Having a team member who knows the answer when I have a question is appreciated unlike experiences with other software where the person couldn't provide a solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Great to manage email marketing campaigns and lead capture for inbound leads”
Pros
I dislike the constant feeling that HubSpot is trying to upsell additional features.
Cons
I liked having control over designing and implementing various email campaigns based on each lead record ensuring multiple touchpoints for each lead or customer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Recommend”
Pros
It is expensive compared to most and the learning curve can be challenging.
Cons
HubSpot provides a vast selection of social media management options and excellent marketing automation with CRM integration included.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Ukachukwu
Farming, 1-10 employees
“Hubspot marketing hub review”
Pros
It is not free enough for beginners simplicity and interactivity are desired.
Cons
It serves as a platform where talent skills products and services can be traded.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Walter
Computer & Network Security, 11-50 employees
More than a year
“Great for a beginner wanting to do an email blast.”
Pros
Upgrading to a plan with more analytic data tracking and suggestions can be costly posing a significant factor.
Cons
Most features in HubSpot made my life significantly easier especially in terms of streamlining the process of sending out emails.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Tuana
Computer Software, 11-50 employees
Less than a year
“Great for social media mailing management”
Pros
HubSpot lacks the ability to post Reels for Instagram and post on LinkedIn accounts directly requiring manual intervention.
Cons
Managing all our social media tools except LinkedIn and executing automated mail campaigns are easy and efficient with HubSpot. The preview screens for social media posts help identify potential mistakes and receiving notifications for content downloads or signups is valuable. The customer support team is quick and helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Alex
Computer Software, 11-50 employees
More than a year
“Lost in cool features”
Pros
The abundance of features and the timeconsuming customization process coupled with customer support reluctance are notable cons.
Cons
HubSpot is great for keeping track of contacts creating lead gen forms and automating mail and meetings.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Paola
Hospitality, 1-10 employees
Less than a year
“Solution all in one”
Pros
Within my experience and expectations I haven't noticed any shortcomings or opportunities for improvement with this tool. It is comprehensive and suitable for all types of companies.
Cons
I love everything about HubSpot even in its free version it allows access to features that other CRMs don't. Access to the API for realtime data modification or consultation sets it apart.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Onome
Entertainment, 11-50 employees
Less than 6 months
“Great Marketing platform”
Pros
Learning curve cost compatibility support overwhelming features and customization constraints are potential cons.
Cons
HubSpot is an amazing platform with a seamless user experience innovative features reliability and outstanding performance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Onome
Entertainment, 11-50 employees
Less than 6 months
“Great Marketing platform”
Pros
HubSpot is an amazing platform with a seamless user experience innovative features reliability and excellent performance.
Cons
Potential cons include a learning curve cost compatibility support overwhelming features and customization constraints.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Luke
Sports, 11-50 employees
Less than 6 months
“Great product once implemented”
Pros
The platform offers tons of features functionality and opportunities for leveraging growth.
Cons
Getting started can be difficult due to numerous options sometimes causing overwhelm. Knowing where to start or how best to implement can be challenging but the support team is good though not always available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jessica
Events Services, 11-50 employees
More than a year
“Hubspot for small businesses”
Pros
Reporting is easily adaptable to specific needs and the email marketing feature is sophisticated and userfriendly.
Cons
The setup process is onerous and customer service is through bots creating challenges for those without a support package with human assistance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
“It is all in one but its not specialized on anything”
Pros
HubSpot is a good solution for earlystage organizations providing necessary tools for website management and marketing activities. The contacts' management is also commendable.
Cons
HubSpot doesn't go indepth on specific features and for everything it does there's another platform that does it better. It is also considered expensive for what it offers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Govind
Computer Software, 11-50 employees
Less than 6 months
“HubSpot”
Pros
It excels in data management allowing us to generate leads and update their information.
Cons
The absence of a multiple window feature is a drawback allowing only one window.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7