HubSpot CRM Software

HubSpot CRM Software Reviews

Claimed

Claimed

Total 2577 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NM
Nia Maria

Arts and Crafts, 1-10 employees

5.0

“Content management”

Pros

HubSpot's content management platform transforms content creation processes providing efficiency and ease for the team.

Cons

Connecting to Instagram could be simplified and occasional failures in this process have been encountered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N
Nahid

Telecommunications, 1-10 employees

5.0

“Reviews About HubSpot Marketing Hub”

Pros

HubSpot's app streamlines marketing tools consolidating the tech stack for manageable yet flexible operations.

Cons

HubSpot Marketing Hub is praised for its comprehensive tools aiding in automation analytics and lead management for marketing success.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R
Rich

Education Management, 500+ employees

Less than a year

4.0

“HubSpot review”

Pros

HubSpot is efficient and userfriendly for the most part.

Cons

The tool requires some time to learn and certain aspects are considered clunky.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Aryak

Information Technology and Services, 500+ employees

Less than 6 months

4.0

“Automate marking needs efficiently”

Pros

The powerful lead generation and management tool offering features like forms lead scoring and workflows is a standout feature of HubSpot.

Cons

Overall the tool meets expectations limitations may include customization and pricing features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

N
Naheed

Writing and Editing, 1-10 employees

4.0

“Software marketing product”

Pros

HubSpot excels in marketing analytics and dashboard software.

Cons

Positive aspects include a free landing page builder and ROI popup forms.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

M
Manjit

Consumer Services, 51-100 employees

5.0

“HubSpot is one of the best marketing tool”

Pros

Easily tracking campaigns and converting them into ads is a valuable feature.

Cons

Generally good with occasional frustrations related to inaccurate data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

N
Nick

Defense & Space, 11-50 employees

Less than a year

4.0

“HubSpot Marketing Hub for Small Businesses”

Pros

The software allows quick data scraping of contacts for distribution to the sales team.

Cons

Frustration may arise when data accuracy is compromised but it is understood that selfreported data can contribute to this.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

O
Olivia

Marketing and Advertising, 101-500 employees

4.0

“Amazing”

Pros

Used as a dental assistant HubSpot proved to be helpful.

Cons

An excellent product that facilitates social media marketing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R
Rebecca

Real Estate, 11-50 employees

More than a year

4.0

“Amazing software”

Pros

Very easy to use allowing easy communication and quick answers to questions.

Cons

Some missing features particularly in sending emails to all contacts have been noted.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

D
Douglas

Information Technology and Services, 1-10 employees

2.0

“Credit Score Upgrade”

Pros

Trusted reviews and contact information for credit repair are appreciated.

Cons

A positive review and contact information for credit repair services were shared.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

4

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

“My honest review on Hubspot Marketing Hub”

Pros

HubSpot's broad functionality covers lead generation and nurturing with easy creation of forms landing pages and CTAs.

Cons

Upgrading can be expensive and certain unique features may increase costs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

C
Cedrick

Media Production, 1-10 employees

Less than a year

5.0

“Easiest and the best CRM tool ever. I'm so addicted to it. A must tool for business.”

Pros

HubSpot's variety of tools makes it easy to handle email formats campaigns contact lists data analysis and social media management.

Cons

Minimal concerns with pricing being the only potential drawback.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Mo

Marketing and Advertising, 51-100 employees

More than a year

5.0

“Tons of features and intuitive”

Pros

HubSpot integrates easily with most platforms and offers an allinone solution.

Cons

The user interface is occasionally clunky lacking colorcoding options.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P
Pranjal

Financial Services, 500+ employees

Less than a year

4.0

“Complete marketing automation platform”

Pros

It serves as an allinone marketing solution providing tools for email marketing lead generation CRM integration analytics and more.

Cons

Limitations in SEO and content marketing features are identified as areas for improvement.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J
Joseph

Apparel & Fashion, 1-10 employees

Less than a year

5.0

“Great job Love it”

Pros

The landing page feature stands out as the best.

Cons

The platform is perceived as somewhat pricey compared to other services.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Alejandra

Construction, 101-500 employees

More than a year

5.0

“HubSpot increases lead qualification”

Pros

Creating landing pages is a feature I find highly beneficial in HubSpot. The availability of various templates the ability to drag and drop form elements onto the page and the option to customize landing pages with relevant content and images aligning with our callstoaction are aspects I appreciate.

Cons

While simple design features are easy to modify more complex changes may require advanced technical knowledge.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H
Harrshil

Marketing and Advertising, 11-50 employees

More than a year

5.0

“A game changer in Email Marketing and Data Management”

Pros

HubSpot's data management system and reporting analytics are the best easily segmented and integrated with other software.

Cons

Sluggish performance with increased data causing delays in daily tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Chukwuemeka

Financial Services, 11-50 employees

Less than a year

5.0

“Great entry product for new companies”

Pros

It's an excellent product for new companies offering ease of use constant help and marketing tips.

Cons

Pricing clarity and potential complexity of features are mentioned as downsides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

D
Darpan

Marketing and Advertising, 101-500 employees

More than a year

5.0

“All in one Marketing Platform”

Pros

HubSpot's userfriendly interface facilitates easy marketing automation and workflow management.

Cons

The main con is the platform's cost especially for startups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Ahmed

Pharmaceuticals, 500+ employees

More than a year

5.0

“This app is amazing”

Pros

It is an interesting and useful application that is easy to use.

Cons

The free trial period could be extended for better exploration of the application.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8