mHelpDesk
Last Updated
Overview
MHelpDesk presents a comprehensive field service management software that projects as the fastest, easiest, and most potent solution available. With its all-in-one capabilities, it efficiently automates slow, repetitive, and manual processes, helping prioritize preferences. MHelpDesk is continuously improving and excelling, leaving very little room for loopholes.
mHelpDesk Specifications
- Work Order Management
- Mobile Access
- Time Tracking
- Payment Processing
WHat is mHelpDesk Software?
Overview
mHelpDesk field service solution automates customer relationships and employee payment for small to large-scale businesses. The CRM’s invoice management system helps you to clear all payments, track finances, and generate automatic invoices. You can easily share billing details, increase revenue, track profits, and reduce loss risks with complete financial management dashboards. It offers to dispatch features so you can track your dispatching progress from the start till the end. mHelpDesk offers a monitoring and reporting tool so you can analyze progress and share reports with your team easily.
It is a SaaS software that is also compatible with Mac, Windows, Linux, Android, and iOS devices. You can also do third-party integrations such as QuickBooks Online and QuickBooks Desktop for complete accounting management. This CRM is specifically made for field service companies ranging from small to large and growing businesses.
mHelpDesk Software Pricing
mHelpDesk Software Demo
mHelpDesk Software Reviews
It has been rated with complete five stars by many users. Websites have ranked the software as one of the best CRM software for relationship management. It facilitates estimation and visibility management. You can create a company website and make custom templates for easy customer management. You can see more insights through mHelpDesk Software Reviews in the Reviews Section.
Our Thoughts
mHelpDesk is a web-based Field Service software that streamlines field-service operations for your company. Both online and offline features help you in the remote conversion of work. It offers complete staff and employee management with staff scheduling, reminders, attendance management, and alerting tools. It is a complete solution-based all-in-one FSM software that enhances your performance tenfold.
mHelpDesk Features
Integrated Employee Management
mHelpDesk CRM software offers Calendar Management, Employee Scheduling, integrated Employee Database, Email Management, and Project Management for streamlining employee communication. Workflow Configuration, Accounting Integration, Mobile Time Tracking, and Maintenance Scheduling offer easy Offline Tracking and Task Management. You can access categorization and Payroll through specific Activity Tracking dashboards.
Complete Accounting Management
It has separate dashboards for Approval Access Control, Access Permission, Manufacturing Inventory, Real-time scheduling, Data Reporting, and Retail Inventory management. You can easily mitigate risks through Discount Management, Electronic Signatures, and Fixed Asset management. Ticket management and It Asset management help you improve overall finance dealing and accounting.
Effective Client Portal
mHelpDesk software has a self-service portal for clients and customers for Purchase management, Real-time product tracking, customer history, and service catalogs. You can track repeat customers, monitor feedback, and improve service through this platform. Automatic Time capture allows you to report each purchase.
mHelpDesk Reviews
Total 14 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars36%
4
Stars50%
3
Stars14%
2
Stars0%
1
Stars0%
Share your experience
Financial Services, 500+ employees
Less than a year
“efficient job scheduling”
Pros
Using the platform has been going well, with efficient tools for scheduling and dispatching jobs and strong mobile support for field technicians. It simplifies service work and makes ongoing jobs easier to track.
Cons
Report settings don't offer much flexibility and the interface feels due for an update. Collaboration and communication options are limited compared with dedicated workplace tools.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Telecommunications, 101-500 employees
Less than 6 months
“limited compliance flexibility”
Pros
Basic scheduling and job tracking are simple and it helps keep things organized. The features are decent overall and work well for small teams. Notifications are useful when they work properly.
Cons
Bugs and minor issues pop up now and then and support can be slow to respond. Payroll and compliance aren't very flexible and the price could be better for what's included.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Health, Wellness and Fitness, 500+ employees
Less than a year
“Great choice for everyday use”
Pros
Using mHelpDesk each day has been great and getting started is just as simple. I'd happily recommend it.
Cons
I have no complaints about it. It has helped me many times and I haven't run into any problems with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9