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Relenta CRM software offers a streamlined approach to managing customer relationships. With an intuitive interface, it simplifies email management, contact management, and sales automation. Explore the innovative Relenta software features and experience a seamless workflow in your business.

Relenta Specifications

Time Tracking

Task Management

Reporting

Budget Management

View All Specifications

What Is Relenta?

Overview

Relenta is an email-based Customer Interaction Management (CIM) tool that helps manage customer interactions effectively. It solves the problems of communication overload, information management, and low productivity. With features like Contact Timeline, email marketing, and shared team inbox, Relenta streamlines customer relationships and improves organization and productivity.

What Is Relenta Best For?

Relenta software is highly regarded for its unique focus on Customer Interaction Management (CIM). A standout feature is the Contact Timeline, which provides an instant real-time 360-degree view of each customer relationship. This sets Relenta apart as it automatically assigns all customer interactions and emails to the respective contacts, streamlining communication and organization.

Relenta Pricing

The following are the pricing plans:

  • Monthly - $49 per user per month
The software also offers a 15-day free trial and tailored pricing plans depending on the organization's requirements. Request a custom Relenta cost quote now.

Disclaimer: The pricing is subject to change.

Relenta Integrations

The software offers supported integration with Zapier, connecting it to over 500+ third-party applications.

How Does Relenta Work?

Here is how you can get started with the software after logging in:

  • Navigate the dashboard that provides a quick overview of your tasks, emails, and contacts
  • Manage Contacts from various applications, including Outlook
  • Use the email management feature to sort your inbox
  • Transform your emails and tasks into agenda items on your calendar
  • Use the shared team inbox to collaborate with your team members. You can delegate tasks, follow up on them, and see their status
  • Use the built-in email marketing feature to send personalized emails to multiple customers
  • Use the sales automation feature to track leads and turn conversations into opportunities.
Schedule a free Relenta demo and learn more about its functionalities.

Who Is Relenta For?

Relenta Software is designed for small to medium-sized businesses. It’s particularly beneficial for companies in industries where customer relationship management is crucial, such as:

  • Retail
  • E-commerce
  • Real estate
  • Service industry

Is Relenta Right For You?

Are you looking for a CRM solution that manages your customer relationships and addresses common issues like non-stop interruptions, information overload, and low productivity? If so, Relenta Software might be the perfect fit for you.

The Software is designed with security and scalability in mind. It’s a cloud-based platform, which means it can scale with your business as it grows. Storing your data securely and enabling access from anywhere is one of the benefits of being cloud-based.

Still not sure if Relenta Software benefits are right for you? Contact us at (661) 384-7070; our customer support team will help you make the best decision.

Relenta Features

Relenta provides an instant real-time 360-degree view into each relationship via the Contact Timeline. This feature allows businesses to have all their customer interactions and emails automatically assigned to contacts, ensuring no communication is missed. It’s like having a personal assistant for each contact, keeping track of every interaction so you can focus on building relationships.

how it worksSee How It Works

The software helps generate more leads and turn conversations into promising opportunities for sales and marketing automation functions. This includes email campaigns, creative mail merge, deals management, email tracking, and lead management. It’s like having a dedicated sales and marketing team working round the clock to ensure no opportunity is missed.

how it worksSee How It Works

Your team can provide excellent customer service with automated processes, including a shared inbox, personalized email templates, task delegation, and delayed response scheduling. This ensures a personalized and efficient customer experience. It’s like having a customer service representative for each of your customers, ensuring they always feel valued and heard.

how it worksSee How It Works

This feature has an integrated workflow to help you accomplish tasks efficiently. You can turn your inbox into a to-do list, schedule follow-ups, store, share, send files, and even add emails and tasks to your calendar. It keeps you stay organized and manage your time more effectively. It’s like having a personal productivity coach helping you stay on top of your tasks and deadlines.

how it worksSee How It Works

Relenta enables team collaboration and informed decision-making with shared inbox access to customer data. This promotes teamwork and ensures everyone is on the same page. It’s like having a virtual meeting room where everyone can solve problems and make decisions.

how it worksSee How It Works

Pros and Cons of Relenta

Pros

  • User-friendly interface
  • Comprehensive CRM solution
  • Built-in email marketing
  • Cloud-based for secure data storage

Cons

  • Initial technical training is required
  • Minor glitches and bugs were reported, according to some reviews
  • Limited multi-language support

Relenta Pricing

Monthly

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What's Included

  • Email Management

  • Contact Management

  • Shared Calendar

  • Sales Deals

  • Email Marketing

  • Email Open/Click Alerts via Sendgrid

  • Integration with 500+ apps via Zappier

  • Personal training and support

Relenta Reviews

Overall Rating

4.9

27 Review(s)

Rating Distribution

5

star

(24)

4

star

(2)

3

star

(1)

2

star

1

star

March 2019

Relenta is "Relentless" at making your customer relations better!

Anonymous

Not Specified

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

I really like that there is a trial available of 14 days and that too is hassle free. Also convenient payment options are available and you can select one once satisfied with their software.

Cons

I haven't encountered any issues so far and I am excited to build good relationships with this product.

March 2018

Relenta Rock!

Lee

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Over the course of several years, I have been using Relenta and the developers consistently improving it. Relenta serves as a user-friendly Contact Relationship Manager, drip email campaign manager, autoresponder and shared database. It is a combination of several essential functions into a single web-based application. I rely on Relenta for business development, guiding clients throughout the process and post-sale communication. In previous companies, I also used Relenta for HR communication, including onboarding and regular employee correspondence. The ability to create groups and multiple databases in Relenta offers various ways to build and manage communication channels.

Cons

I will prefer more API connections. (Relenta uses REST, which is not difficult to build or is inexpensive if you need something custom.)

February 2017

Love this service.

Larry

Leisure Travel & Tourism

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

The simplicity of tracking emails and its practical function as a knowledge database are remarkable for me.

Cons

It would be beneficial to have additional programs that can link to it.

View All 27 Reviews

Frequently Asked Questions

Yes, the software has an API available for use.