Last Updated
Overview
Soffront CRM is an all-in-one customer relationship management (CRM) solution, especially for small businesses. Its comprehensiveness enables businesses to effectively manage their customer interactions, streamline processes, and drive exceptional growth. The software is tailored for different industries, flexible to deploy, and customizable. So, drive better results with Soffront CRM.
Overall Rating
Based on 25 users reviews
4.2
Rating Distribution
Positive
88%
Neutral
8%
Negative
4%
Starting Price
Custom
Soffront CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Soffront CRM?
Overview
Soffront CRM is a flexible system designed to automate small- and mid-sized businesses' sales, service, and project management. It is particularly well-suited for sales teams seeking to streamline lead conversions and optimize their sales processes. Its variety of robust CRM solutions offers extensive customization options, including choices for online and on-premises CRM. Non-technical users can even seamlessly tailor Soffront CRM to their organization's processes and workflows.
Soffront CRM Pricing
The software offers the following two pricing models:
- CRM software: starting at $65/month
- Marketing and sales: $50/user/month
You can also get a personalized quote for Soffront CRM pricing based on your business's needs.
Soffront CRM Integrations
It offers custom CRM integrations.
Who Is Soffront CRM For?
Soffront CRM is used by various industries, including:
- Construction
- Finance
- Telecommunication
- Manufacturing
- Retail
- Healthcare
Is Soffront CRM Right For You?
Whether Soffront is well suited for a business depends on its size and requirements. Based on its user reviews, Soffront CRM is designed with ease of use in mind, ensuring that CRM users can navigate and leverage its features seamlessly. It supports maximum customization and different modes of deployment. Putting the CRM user first, Soffront aims to deliver a compelling solution that enhances productivity and collaboration, driving business success. StoneEagle Group, CASO, and Leica Geosystems are just a few of its many long-term customers.
Still unsure about Soffront CRM? Contact our experts at (661) 384-7070 for any further details.
Soffront CRM Features
Contact Management
This feature facilitates businesses in storing and organizing detailed information about customers and contacts in a centralized database. Users can capture and track data more efficiently.
Lead Management
Prioritize and convert leads into customers. Lead Management helps import leads from various sources, assign them to sales representatives, track their progress, and set reminders for follow-ups.
Task Management
Its capabilities help create tasks, assign them to others, set deadlines, and track their status. Soffront CRM enables efficient collaboration and ensures essential tasks are not overlooked.
CRM Analytics
The platform includes powerful analytics capabilities, allowing users to gain insights into sales and customer data. Users can generate reports, analyze trends, and make data-driven decisions to improve their sales performance.
Email Integration
Soffront CRM seamlessly integrates with email platforms. Businesses can manage email communications within the CRM interface, tracking and logging emails, setting up email templates, and maintaining a centralized view of all email interactions with customers.
Pros And Cons of Soffront CRM
Pros
Automated sales process
Meaningful visualizations
High customization
Easy to filter data
Cons
There could be more reporting formats, as per Soffront reviews
Tracking duplicate data fitfully lags
Soffront CRM Reviews
Total 25 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars48%
3
Stars8%
2
Stars0%
1
Stars4%
Share your experience
Mental Health Care, 11-50 employees
More than a year
“We are very sad to have to leave”
Pros
The biggest asset for me was the customer service. Even the best software is useless without good customer service. I had the same rep for 9 years! The ability to reach out to a living person daily if needed was the single most important factor in my staying as long as I did.
Cons
I honestly don't have anything specific I disliked. There were a few things I did in Soffront that, had I understood the consequences, I might have avoided. So, I guess that was a training issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 500+ employees
More than a year
“Penny wise, pound foolish”
Pros
Absolutely nothing. I can't say more about it.
Cons
Absolutely everything. There's not much more I can say about it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Media Production, 1-10 employees
“Efficient, cost-friendly, and effective”
Pros
For me, customer support is better with Soffront than any other CRMs I've tried. It's simple to manage marketing efforts and set tasks for other employees.
Cons
It doesn't offer as many customizable features as CRMs like Zoho or Salesforce. I'd recommend shopping around a bit before settling on this CRM, as some businesses might need more customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of pricing plans does Soffront CRM offer?
Soffront CRM pricing is available in two subscription models, starting from $50/month and $65/month for each package. The specific cost estimate depends on a business's size and requirements.
Does Soffront CRM offer an API?
Yes, Soffront CRM provides an API.
What language does Soffront CRM support?
Soffront CRM supports the English language.
What other apps does Soffront CRM integrate with?
Soffront CRM supports custom integration.
Does Soffront CRM support mobile devices?
Yes, Soffront CRM supports mobile devices.
Who are the typical users of Soffront CRM?
Soffront CRM caters to various industries, including manufacturing, retail, construction, telecommunication, and many more.