Last Updated Feb 27, 2025

Overview

ChurnZero is designed to elevate customer success by providing essential tools for engagement and retention. Although it contains basic customer management tools, it remains highly configurable to meet diverse business needs. ChurnZero equips your team with insights, analytics, and automation, resulting in exceptional customer experiences and long-term loyalty.

Overall Rating

Based on 24 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is ChurnZero?

Overview

ChurnZero is a customer success platform structured for businesses of any size. It specifically focuses on enhancing customer engagement and retention with the help of an intuitive interface and robust features. Its features help teams monitor client health, automate workflows, and leverage data-driven insights. Its users value it due to its highly configurable nature, and it helps organizations drive growth and attain long-term success in today’s competitive market.

ChurnZero Pricing

ChurnZero's price is not publicly available on its official website. However, you can get pricing according to your business needs.

ChurnZero Integrations

ChurnZero software offers integration with multiple third-party applications such as:

Learn more about its integrations through a free ChurnZero demo.

Who Is ChurnZero For?

ChurnZero is primarily for customer success teams in subscription-based businesses or SaaS companies. It is mostly used by customer success managers and account managers to support them in improving customer engagement and retention.

Is ChurnZero Right For You?

ChurnZero is ideal for boosting customer retention and engagement. Its user-friendly features enable your team to monitor customer activity and tailor experiences to strengthen relationships.

Do you still doubt whether ChurnZero is the right choice for your business? Call our customer support team at (661) 384-7070 for further assistance.

Pros And Cons of ChurnZero

Pros

  • Clear visibility of customer activities

  • Automates client onboarding communication

  • Easy data import function

Cons

  • Basic customer management tools

  • Limited dashboard customization options

Frequently Asked Questions

No, ChurnZero does not have a mobile app.

ChurnZero offers support through email, chatbot, and FAQs/forums.

ChurnZero supports only the English language.

ChurnZero is typically used by customer success managers, product teams, and executives working in subscription-based businesses.

The ChurnZero cost is not mentioned on its website, and custom pricing is available according to the business needs of its customers.

ChurnZero integrates with wide-ranging apps like QuickBooks, Stripe, Salesforce, Slack, and more.

Yes, ChurnZero offers an API.