Overview
Dixa provides a customer experience platform designed for consumer brands, converting customer service into a growth engine. Utilizing AI, customer data, and smooth integration enhances revenue and loyalty. However, customers have expressed concerns about the lengthy notice period required for contract termination.
Overall Rating
Based on 11 users reviews
4
Rating Distribution
Positive
82%
Neutral
9%
Negative
9%
Starting Price
Custom
What Is Dixa?
Overview
Dixa software is a customer friendship platform designed to strengthen brand-customer relationships through seamless, engaging conversations. It enables teams to provide instant support across phone, email, chat, and Facebook Messenger from a single interface. Features like intelligent routing, real-time performance stats, customer recognition, and automation ensure optimal service. All interactions are queued and assigned to the right agents, with data transformed into real-time analytics.
Dixa Pricing
- Essential: $49
- Growth: $109
- Ultimate: $169
- Custom: Request a quote
All pricing plans require a minimum of 7 seats. Billing on a monthly, quarterly, or semi-annual basis will include an additional surcharge on the listed annual prices. A free trial is also available. Get a detailed Dixa cost estimate to make a valuable decision for your business.
Disclaimer: The pricing is subject to change.
Dixa Integrations
The software's diverse third-party integrations include:
- DigitalGenius
- Easy pay
- DeepL
- Fivetran
- GitHub
- Jira
- HubSpot
- Median
- Microsoft Dynamics 365
- Shopify
- Salesforce
- WooCommerce
Who Is Dixa For?
Dixa software serves various industries and sectors, including:
- Ecommerce
- Fintech & Insurtech
- Pet care & food
- Health & wellness
- Baby & kids' supplies
- Food & grocery
- Transport & mobility
- Fashion & design
- Logistics & delivery
- Furniture & interior
Is Dixa Right For You?
Dixa is highly regarded for its task automation, streamlined communication, and user-friendly interface, enhancing service quality. Its integration capabilities consolidate various channels into one platform, enabling efficient customer support and personalized experiences. Dixa also offers valuable analytics for performance insights, making it a worthwhile choice for businesses looking to improve customer engagement.
Are you still unsure about Dixa? Call our team at (661) 384-7070 for expert guidance on your questions.