Last Updated Jan 28, 2025
Overview
Overall Rating
Based on 14 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of HappyFox
Pros
All communications (emails, social media messages, voice calls) are converted into trackable tickets
Highly customizable home page and ticket options
Users can add necessary fields, branding, and canned responses
Easy tracking of key metrics like first response time
Cons
The knowledge base editor is difficult to use
Lack of an alert button for recently tagged tickets
Frequently Asked Questions
HappyFox provides support through chat, phone, email/help desk, FAQs/forums, a knowledge base, and 24/7 live representative assistance.
HappyFox software is used by a wide range of industries and sectors, including education, IT services, non-profit organizations, airlines, retail, telecom, healthcare, real estate, travel, and government.
The HappyFox cost includes an engaging pricing model with two tiers. Agent-based plans start at just $14 per agent per month, and unlimited agent options start at $1,999. These plans are tailored to fit any business's needs and growth trajectory. Users are welcome to request a detailed analysis of the HappyFox price.
The software boasts a variety of third-party integrations, including HappyFox Chat, Aircall, Microsoft Teams, Salesforce, Slack, and Facebook.
Yes, HappyFox offers a mobile app for iOS and Android devices.
HappyFox supports multiple languages including Arabic, Albanian, Bulgarian, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hindi, Hungarian, Japanese Italian, Korean, Norwegian, Polish, Romanian, Portuguese, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish and Ukrainian.
Yes, HappyFox provides API access.