Last Updated May 23, 2025
Overview
Overall Rating
Based on 22 users reviews
4.3
Rating Distribution
Positive
82%
Neutral
18%
Negative
0%
Pros And Cons of InMoment
Pros
Quick setup for surveys without requiring prior training
Great knowledge base with extensive learning resources
Alerts for managers and reps to address issues in real-time
Easy integration across different touchpoints for a seamless setup
Cons
Reporting enhancements needed, including response rate analytics
No ability to build custom reports without requesting support
Search functionality is missing, making it hard to find data in reports
Frequently Asked Questions
Typical users of InMoment include businesses in retail, hospitality, healthcare, and technology industries/sectors.
InMoment pricing plans are tailored according to the customer's requirements. Request a customized InMoment cost quote today.
Yes, InMoment offers an API.
InMoment supports English and German languages.
Yes, InMoment offers a mobile app for Android and iOS users.
InMoment integrates with wide-ranging apps, including Microsoft Dynamics, Salesforce, HubSpot, Zendesk, Intercom, Twilio, Slack, and Zoom.
InMoment offers phone, live chat, email/helpdesk, FAQs/forums, and knowledge base support.