Last Updated Jan 28, 2025
Overview
Overall Rating
Based on 13 users reviews
4.1
Rating Distribution
Positive
85%
Neutral
15%
Negative
0%
Pros And Cons of Kayako
Pros
Efficient ticket tracking
Multi-channel support engagement
Customizable support system
Comprehensive knowledge base
Cons
Limited reporting capabilities
Occasional performance lags
Limited analytics features
Frequently Asked Questions
Kayako software offers email, knowledge base, and FAQs/forums support.
Typical users of Kayako software are customer support teams, help desk managers, and small to medium-sized businesses, especially in e-commerce and SaaS industries.
The official Kayako cost is not mentioned on its website, and custom pricing is available on request. Request a tailored Kayako pricing estimate according to your business requirements.
Kayako software supports over 40 different languages, like English, Chinese, Dutch, French, German, Spanish, Swedish, Russian, Portuguese, Japanese, Italian, Turkish, and many more.
Kayako software integrates with wide-ranging apps like Zapier, Slack, Webhooks, WooCommerce, Salesforce, and Evernote.
No, Kayako software does not have a mobile app.
Yes, Kayako software offers an API.