Last Updated
Overview
Kommunicate helps businesses automate routine customer support with artificial intelligence (AI)‑driven chatbots, live chat, and real‑time integrations across channels. Although setup can require some effort, its dynamic language translation and seamless human handover ensure faster, more contextual resolutions.
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
82%
Neutral
9%
Negative
9%
Starting Price
Custom
Kommunicate Specifications
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
What Is Kommunicate?
Kommunicate is an AI-powered conversational support platform that provides chatbot and live chat services. It helps businesses automate routine queries and escalate to human agents when necessary. The software can be used in numerous industries, such as healthcare, banking, and education, and helps customer support and customer experience managers reduce wait times without increasing agent count.
Kommunicate Pricing
The vendor offers three pricing plans tailored to different business needs, along with a 30-day free trial:
- Starter – $40/month
- Professional – $200/month
- Enterprise – Custom pricing
Disclaimer: The pricing is subject to change.
Kommunicate Integrations
It supports integration with multiple systems and third-party applications, including:
Who Is Kommunicate For?
Kommunicate software is ideal for a wide range of industries and sectors, including:
- Healthcare
- Finance
- Education
- Banking
- Traveling
- E-commerce
Is Kommunicate Right For You?
Kommunicate is the right software for you if you are looking for a unified conversational support solution that combines no-code AI, generative NLP, and seamless human handover. With tools like chatbot builder, AI email ticketing, and FAQ chatbot, it helps organizations scale customer service and drive satisfaction while saving costs on human agents.
Still doubtful if Kommunicate is the right fit for you? Connect with our consultants at (661) 384-7070 for further guidance.
Kommunicate Features
All-purpose chatbots cannot understand your business and thus cannot satisfy your customers and solve their problems. Kommunicate lets businesses train their chatbot on URLs and company documents, such as PDFs, spreadsheets, and Docs. Organizations can also upload their existing knowledge base from platforms like Salesforce and Help Scout for training purposes.
The software seamlessly forwards complex and out-of-scope queries directly to human agents, ensuring customers get the fastest resolution time. It also helps avoid costly mistakes and compliance violations.
While most chatbots integrate with a company’s website only, Kommunicate allows businesses to deploy chatbots on websites and mobile apps built on Android, iOS, React Native, Flutter, and Ionic. It helps ensure a better customer experience across all communication channels.
Kommunicate supports more than 100 languages, including English, Russian, Japanese, Korean, and French. Additionally, it offers a dynamic language translator that translates messages in case the customer starts using multiple languages in a chat. It helps agents understand customer queries in every situation and solve their problems with proper context.