Mojo Helpdesk

Mojo Helpdesk

16 Review(s)

Overview

Mojo Helpdesk is designed to streamline customer support and boost employee productivity. Although it might lack features for advanced services, the software is customizable with robust ticketing and versatile templates. Moreover, Mojo Helpdesk integrates seamlessly with various tools to centralize multiple tickets, helping teams boost their service operations efficiently.

Overall Rating

Based on 16 users reviews

4.6

Rating Distribution

Positive

94%

Neutral

6%

Negative

0%

Starting Price
Custom

What Is Mojo Helpdesk?

Mojo Helpdesk is perfect for businesses aiming to simplify their support processes. It offers intuitive ticketing, centralized task management, and smooth integration, ensuring faster responses to customer queries. It is beneficial to users due to its straightforward interface and collaboration tools for teams. The software helps organizations optimize their support workflows, improve customer satisfaction, and effortlessly maintain clear communication channels. Mojo Helpdesk serves different business departments, from IT support and customer service to facility management and human resources.

Mojo Helpdesk Pricing

Mojo Helpdesk price ranges in three different plans with free trial options. The details are as follows:
  • TEAM: $14/agent/month
  • BUSINESS: $24/agent/month
  • ENTERPRISE: $34/agent/month

Request a detailed Mojo Helpdesk cost analysis to pick a suitable plan.

Disclaimer: The pricing is subject to change.

Mojo Helpdesk Integrations

Mojo Helpdesk software integrates with over 125 different apps, including:

Learn more about its integrations through a free Watch Demo

.Who Is Mojo Helpdesk For?

Mojo Helpdesk serves different industries, such as:

  • E-commerce
  • Healthcare
  • Education

Is Mojo Helpdesk Right For You?  

Mojo Helpdesk is a dependable choice if you're looking for cohesive and customizable ticket tracking software. Its powerful features like automation, asset management, and self-service options help users streamline ticketing, increase team efficiency, and enhance customer satisfaction. For its security compliances and diverse tools, Mojo Helpdesk is used by hundreds of businesses, such as RocketRoute Limited, SoFi Stadium, and Texas Children’s Hospital.

Still unsure about Mojo Helpdesk? Contact our support team at (661) 384-7070 for expert assistance.

Pros And Cons of Mojo Helpdesk

Pros

  • Useful ticket tracking system

  • Customizable ticketing and templates

  • Excellent for centralized team management

Cons

  • Limited reporting options, according to some software users

  • Some users suggest the addiction of advanced features for services

Frequently Asked Questions

Yes, Mojo Helpdesk provides an API.

Yes, Mojo Helpdesk has a mobile app for Android and iOS users.

Mojo Helpdesk has integration arrangements with a wide range of apps such as Slack, HubSpot, Zendesk, WooCommerce, Mailchimp, Salesforce, and Klaviyo.

Mojo Helpdesk supports only the English language.

The Mojo Helpdesk costs are divided into three pricing plans: TEAM at $14/agent/month, BUSINESS at $24/agent/month, and ENTERPRISE at $34/agent/month. All plans come with a 14-day free trial.

Typical users of Mojo Helpdesk are IT service desks, customer service teams, and those managing assets across growing businesses and industries like e-commerce, education, and healthcare.

Mojo Helpdesk offers support through phone, a knowledge base, webinars, video tutorials, and a help center.