Last Updated Feb 20, 2025
Overview
Overall Rating
Based on 16 users reviews
4.6
Rating Distribution
Positive
94%
Neutral
6%
Negative
0%
Pros And Cons of Mojo Helpdesk
Pros
Useful ticket tracking system
Customizable ticketing and templates
Excellent for centralized team management
Cons
Limited reporting options, according to some software users
Some users suggest the addiction of advanced features for services
Frequently Asked Questions
Yes, Mojo Helpdesk provides an API.
Yes, Mojo Helpdesk has a mobile app for Android and iOS users.
Mojo Helpdesk has integration arrangements with a wide range of apps such as Slack, HubSpot, Zendesk, WooCommerce, Mailchimp, Salesforce, and Klaviyo.
Mojo Helpdesk supports only the English language.
The Mojo Helpdesk costs are divided into three pricing plans: TEAM at $14/agent/month, BUSINESS at $24/agent/month, and ENTERPRISE at $34/agent/month. All plans come with a 14-day free trial.
Typical users of Mojo Helpdesk are IT service desks, customer service teams, and those managing assets across growing businesses and industries like e-commerce, education, and healthcare.
Mojo Helpdesk offers support through phone, a knowledge base, webinars, video tutorials, and a help center.