SiteGPT

The software enables teams to train chatbots by scanning URLs, uploading files, or adding raw text content. This flexible approach keeps knowledge current, simplifies updates, and ensures the chatbot delivers accurate, relevant responses based on the latest available information sources.

This feature improves chatbot accuracy by using real chat conversations as feedback. Teams can review responses, correct mistakes, and guide better answers over time, helping the chatbot learn continuously and deliver more precise, context-aware support to users across customer interactions.

Users can select between GPT-4.1-mini and GPT-4.1 to control chatbot behavior. One model emphasizes faster responses, while the other focuses on deeper reasoning and accuracy, enabling teams to balance performance, quality, and experience based on their specific support needs and goals.

SiteGPT allows chatbots to be embedded across multiple digital touchpoints, including websites, applications, and help centers. This flexibility ensures consistent assistance wherever users engage, enabling organizations to provide timely support and information without disrupting existing user journeys or workflows.

Lead generation capabilities help transform conversations into business opportunities. By capturing visitor details during interactions, the chatbot supports sales and marketing efforts, enabling teams to follow up effectively and nurture potential customers based on signals of demonstrated interest and engagement.