Overview
Tawk.to is a free live chat software that enables real-time communication with website visitors. It offers visitor monitoring, AI-powered automated replies, and multi-channel management. While removing the "Powered by Tawk.to" branding requires a paid plan, its core features are free and provide value for businesses without committing to a subscription.
Overall Rating
Based on 17 users reviews
4.2
Rating Distribution
Positive
88%
Neutral
0%
Negative
12%
Starting Price
Custom
Tawk.to Specifications
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
What Is Tawk.to?
Tawk.to is a free live chat platform that streamlines communication between businesses and website visitors. Key features include canned responses, offline forms, visitor tracking, customizable branding, file and screen sharing, and chat history. The platform is user-friendly, easy to integrate, and can be effortlessly managed. Its versatility makes it ideal for businesses of all sizes, helping improve customer interaction and support. Tawk.to offers a comprehensive solution for businesses seeking efficient, real-time communication with website visitors.
Tawk.to Pricing
The live chat software is free. However, the Tawk.to pricing model includes several paid solutions, such as:
- Remove "Powered by tawk.to" branding: $29/month
- Hire Live Chat Agents: Starting at $1/hour
- Hire Virtual Assistants: Starting at $7.50/hour
Disclaimer: The pricing is subject to change.
Tawk.to Integrations
Tawk.to software supports integrations with multiple third-party applications, including:
- Joomla
- Wix Website Builder
- Squarespace
- Cayzu Help Desk
- Zapier
- WordPress
- Cloudflare
Who Is Tawk.to For?
Tawk.to serves businesses across various industries, including:
- Information technology and services
- Retail
- Computer software
- Marketing and advertising
- Education management
- Real estate
- Construction
Is Tawk.to Right For You?
Tawk.to is a free, feature-rich live chat service with over 3 million users globally. It offers essential live chat functions along with a full customer support platform, including additional services like virtual assistants and chat agents. As the most comprehensive free plan in its category, Tawk.to presents an ideal solution for businesses seeking an affordable, high-quality support tool.
Are you still unsure about Tawk.to? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.
Tawk.to Features
Tawk.to allows businesses to add live chat to websites and mobile apps effortlessly with a simple JavaScript code. It enables real-time monitoring of visitors, team collaboration, chat history tracking, and quick responses using customizable shortcuts.
The software offers a customizable knowledge base that allows teams to share internal knowledge while enabling customers to self-serve. With easy content formatting, multi-language support, and real-time insights, businesses can launch and manage it effortlessly.
Tawk.to features a free CRM feature that helps businesses manage unlimited contacts, track leads, and collaborate with ease. With customizable attributes, easy integration, and no-code setup, it empowers teams to stay organized and follow up with potential customers efficiently.
The Chat Pages feature allows businesses to create customizable landing pages that turn any link into a conversation. With no code required, users can link social campaigns, email signatures, and virtual events directly to live chat.
Tawk.to's AI Assist, featuring the Apollo AI Bot, automates customer communication by providing instant responses and smart replies. It offers real-time conversation suggestions, content generation, and full control, allowing businesses to streamline chat and ticket management effortlessly.