Last Updated
Overview
Text Request helps businesses streamline customer interactions and manage high volumes of conversations efficiently. While it offers limited support for multimedia messaging, its intuitive dashboard ensures teams can schedule appointments and improve engagement. Overall, it is a reliable solution for businesses aiming to scale customer service and enhance customer interactions.
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Starting Price
Custom
Text Request Specifications
Live Chat
CRM Integration
Canned Responses
Analytics And Reporting
What Is Text Request?
Text Request is a dedicated text messaging platform that enables professional, compliant business communication with customers and prospects. The software allows teams to easily manage high volumes of conversations using existing channels, transforming them into powerful text lines. Key functions like conversations and appointment scheduling speed up response times for businesses. This solution is particularly valuable for companies aiming to scale their customer service operations and improve engagement.
Text Request Pricing
The Text Request cost is structured around the following plans:
Standard
- Basic: $59.99/month
- Starter: $145/month
- Corporate: $295/month
- Enterprise: $575/month
High Volume Plans
- High Volume Tier 1: $890/month
- High Volume Tier 2: $1,460/month
Political Texting: Starts at $1,000 ($145 one-time setup fee/campaign)
Disclaimer: The pricing is subject to change.
Text Request Integrations
Text Request integrates with the following tools and platforms:
- Mailchimp software
- Pipedrive CRM
- QuickBooks
- Twilio software
- Zapier software
- HubSpot CRM software
- Clio software
Who Is Text Request For?
Text Request is suitable for organizations across various sectors and industries, including:
- Insurance
- HVAC
- Nonprofit
- Government
Is Text Request Right For You?
If the goal is to enhance customer support by converting existing phone lines into robust two-way text channels, then Text Request is an excellent choice. Its standout capability lies in lead generation and mass texting, making it ideal for organizations focused on fast, efficient customer interaction. The tool also offers message templates to quickly draft and send texts without too much hassle.
Still doubtful if the Text Request software is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.
Text Request Features
The platform efficiently captures new contact information and automatically starts conversations. This streamlined approach allows businesses to grow their outreach list and immediately engage prospects for quicker conversions.
Text Request allows for simplified appointment booking and confirmations directly through text messages, significantly reducing no-show rates. It automates reminders and follow-ups, which frees staff time and enhances operational efficiency for the business.
The system simplifies managing inbound and outbound messages through an organized, centralized interface accessible by multiple users. It ensures teams can collaborate seamlessly on customer inquiries, improving response consistency and overall service quality.
This feature enables users to create and save pre-written, standardized responses for frequently asked questions and common customer scenarios. Leveraging message templates helps ensure consistency in communication and drastically speeds up the reply process.
With this feature, users can shorten and attach URL addresses to text messages, directing contacts to specific online content or pages. This feature allows for tracking total and unique click rates, providing valuable insights into engagement and content performance.
