eClinicalWorks is an award-winning vendor offering integrated EHR, Practice Management, Population Health, and Revenue Cycle Management solutions and services to more than 130,000 physicians across the US and 850,000+ medical professionals worldwide. The vendor offers both on-premise and web-based solutions to ambulatory practices, urgent care facilities, ACOs, hospitals, and more than 50 specialties.

The company has a free data conversion/transfer policy to facilitate the transition from legacy EHR to eClinicalWorks EHR software. For 1-9 physician practices, the vendor provides initial implementation services and on-site training at no extra cost.

The software also offers an RCM solution priced at 2.9% of monthly collected revenue with no start-up costs.

The latest software update, eClinicalWorks V11, promises enhanced patient safety and physicians gain access to Eva, a virtual assistant that helps clinicians recall patient histories, compare current and past progress notes and also includes credit card payment with a card on file and interoperability to aid in care coordination. eClinicalWorks EHR for MAC and  PC can be accessed using a web browser, smartphone or iPad.

eclinicalWorks has also been one of the first EHR vendors to develop and deploy an opioid abuse tool that will help providers estimate patient risk and suggest alternative medications. The company hopes to assist providers in better adhering to treatment protocols thus, increasing the safety in prescribing controlled substances and prevent and detect opioid abuse and misuse. 

 

Price: eClinicalWorks price starts at $499.00 per month per user.

Free Trial: Yes

CEHRT: 2015

Support: Support can be reached via live customer support representatives available round the clock

Awards: over the years, eCW has won 2 “Best in KLAS” awards and more than 19 of the software's customers have achieved the prestigious HIMSS Davies Award for excellence in implementing Electronic Health Records.

eClinicalWorks pros:

  1. - With nine data centers strategically situated on the eClinicalWorks Grid cloud, eClinicalWorks ensures the fastest possible access to user information, along with greater uptime, scalability, and consistent high-speed access.
  2. - Healow, which is an eclinicalWorks patient engagement app, is integrated with popular wearables and other fitness apps. This means that the data from these devices is seamlessly transferred to a patient's health record within Healow. 
  3. - eclinicalWorks practice management software comes with an inbuilt e-fax server with no additional cost. 

eClinicalWorks Cons:

  1. - In 2017, eclinicalWorks was involved in a False claim act lawsuit, for which it had to settle with the DOJ. The company must now conduct a regular independent software quality review for the next five years and submit the review and its recommendations to the government. 

eClinicalWorks EMR Software


Today's most popular FAQs

Can eClinicalWorks telemedicine solution be used with any EHR system?

Yes, eClinicalWorks healow telemedicine solution works perfectly alongside any EHR system.

Does eClinicalWorks support e-Prescribing? If yes, is there an additional cost to it?

Yes, eClinicalWorks supports e-Prescribing, and there is no additional cost. The cost is included in the per provider monthly fee.

For which type of data does eClinicalWorks offer data conversion?

eClinicalWorks offers data conversion for demographic data, metadata, and clinical data.

Is eClinicalWorks certified?

Yes, eClinicalWorks is 2015 CEHRT.

Is eClinicalWorks specialty-specific?

Yes. eClinicalWorks EHR includes features and templates customized for more than 50 specialties.

Is eCW compatible with MAC?

eClinicalWorks 11 and 11e are now compatible with Mac

Is there a minimum amount of training required by eClinicalWorks?

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required.

-          Provider: 12 - 16 hours

-          Billers: 12 hours

-          Front office: 8 hours

eClinicalWorks EMR Software reviews

Overall Rating

83 Reviews

Excellent
35%
Good
35%
Average
15%
Poor
5%
Terrible
10%

Knott

Medical Center Navicent Health

201-500 employees

September 2020

Personally never used a better software!

Pros:
The search option in this software is great. It even alerts you when multiple patients have the same names to avoid errors. It gives you a history of the patients' visit and upcoming visits too when you pull up patient files!

Cons:
The progress notes already have some information on them which can lead to information that you didn't need making its way on there!

Vicki

Saltzer Medical Group

201-500 employees

September 2020

It is a huge time saver!

Pros:
The software lets multiple doctors review charts simultaneously which is amazing! It also helped us be more efficient and is a huge time saver!

Cons:
There is nothing I have to complain about.

Rogelio Bardinas

Cano Health

50-99

June 2020

Poor

Pros:
Average as Health Record

Cons:
No details on Reviews of system. Poor details on Physical examen. No remainder of preventive test needs in each patient.

Leonard Ginzburg, MD

MIDWESTERN INSTITUTE OF HEALTH

10-49

May 2020

sClinical(DOES NOT)Works !!!

Pros:
none

Cons:
I WROTE THE FOLLOWING REVIEW IN 2014, 2 YEARS AFTER IMPLEMENTING THIS SOFTWARE IN MY PRACTICE. NOW, THE PROBLEMS ARE SIGNIFICANTLY WORSE! THE LATEST UPDATE REMOVED A NUMBER OF FUNCTIONALITIES, WHICH WERE PART OF THE PROGRAM FOR THE LAST 8 YEARS, MAKING THE EMR EVEN MORE CUMBERSOME, COINER-INTUITIVE AND DIFFICULT TO USE.
The worst software I have ever had a displeasure to use!!! I spend HOURS every week for the last two years with the so called tech support, who bounce the open tickets from one tech to the other, each one not knowing what the other had done. I spend hours, explaining the problem, only to have the open tickets closed by techs without resolution and my consent, or deleted from the portal all together. The first thing almost every tech support tells you that your problem can not be resolved, and will only attempt to do something about it when you demand escalation to supervisor. The program slowed down the office productivity by 30 % and I cannot wait to stop using it.

Vicki

Saltzer Medical Group

201-500 employees

April 2020

Amazing EHR

Pros:
Our staff has more time as we went from paper to electronic charting with the help of eCW. This allows everyone to access the charts simultaneously. eClinicalWorks was extremely simple to learn and has incredibly upgraded creation at our facility. eCW permits numerous doctors to survey the data simultaneously. No more lost paper charts.

Cons:
There isn’t anything that I don’t like.

nonyelu

Wsnymg

11-50 employees

February 2020

Pricy

Pros:
I didn’t really notice any difference between this EMR and other EMRs.

Cons:
The customer service is bad. Plus, the system is extremely expensive. I don’t know why we’re still using it.

cristina

all care medical center

11-50 employees

January 2020

Makes my job easier

Pros:
Easy to use and is convenient for me. I really like this software as it helps in making my job easier.

Cons:
Nothing bad about it. I like it.

Morgan

ProCare Pain Solutions

501-1,000 employees

January 2020

Review

Pros:
This software can be accessed from anywhere as it is web-based.

Cons:
What I like least about this product is that there aren't a ton of spots to keep generalized notes in the patient record.

Richard

Hospital & Health Care

2-10 employees

January 2020

Customer support

Pros:
The system has great features.

Cons:
The customer support is poor. They’re not responsive. No follow-ups. Customer support is overseas which is why it is difficult to understand at times.

Austin

KUSMW

501-1,000 employees

December 2019

Efficient tool

Pros:
eClinicalWorks is a very useful tool. It helps do things in a fast and better way. It generates templates quickly which helps with the clinic notes. Due to the quick clinic notes generation, it lets us focus on the patients.

Cons:
It might take a while for you to get used to this tool. It took me a while to get used to it and with some guidance and instructions things got a lot better and easier.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

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