eClinicalWorks EMR Software is an award-winning vendor offering integrated EHR, Practice Management, Population Health, and Revenue Cycle Management solutions and services to more than 130,000 physicians across the US and 850,000+ medical professionals worldwide. The vendor offers both on-premise and web-based solutions to ambulatory practices, urgent care facilities, ACOs, hospitals, and more than 50 specialties.

The company has a free data conversion/transfer policy to facilitate the transition from legacy EHR to eClinicalWorks EHR software. For 1-9 physician practices, the vendor provides initial implementation services and on-site training at no extra cost.

ECW offers revenue cycle management services priced at 2.9% of monthly collected revenue with no start-up costs. This is a significantly lower rate as compared to most leading medical billing vendors who charge anywhere between 5 to 12% of collections. That said, eclinicalworks medical billing service has been accused of nickel diming customers through many hidden costs. 

The latest software update, eClinicalWorks V11, promises enhanced patient safety and physicians gain access to Eva, a virtual assistant that helps clinicians recall patient histories, compare current and past progress notes and also includes credit card payment with a card on file and interoperability to aid in care coordination. eClinicalWorks EHR for MAC and  PC can be accessed using a web browser, smartphone or iPad.

eclinicalWorks has also been one of the first EHR vendors to develop and deploy an opioid abuse tool that will help providers estimate patient risk and suggest alternative medications. The company hopes to assist providers in better adhering to treatment protocols thus, increasing the safety in prescribing controlled substances and prevent and detect opioid abuse and misuse. 

Unlike many of its competitors, eclinicalWorks EMR has its own  HIPAA compliant telehealth software Healow. Through this software not only are patients able to view their patient files but also communicated with their physicians in a timely and secure fashion.  The telemedicine software is available to its EMR clients and as a standalone product for practices. 

Price: eClinicalWorks price starts at $499.00 per month per user.

Free Trial: Yes

CEHRT: 2015

Support: Support can be reached via live customer support representatives available round the clock

Awards: over the years, eCW has won 2 “Best in KLAS” awards and more than 19 of the software's customers have achieved the prestigious HIMSS Davies Award for excellence in implementing Electronic Health Records.

eClinicalWorks pros:

  1. - With nine data centres strategically situated on the eClinicalWorks Grid cloud, eClinicalWorks ensures the fastest possible access to user information, along with greater uptime, scalability, and consistent high-speed access.
  2. - Healow, which is an eclinicalWorks patient engagement app, is integrated with popular wearables and other fitness apps. This means that the data from these devices is seamlessly transferred to a patient's health record within Healow. 
  3. - eclinicalWorks practice management software comes with an inbuilt e-fax server with no additional cost. 
  4. - eclinicalworks offers easy and free conversion packages to clients looking to switch from other EMR vendors
  5.  

eClinicalWorks Cons:

  1. - In 2017, eclinicalWorks was involved in a False claim act lawsuit, for which it had to settle with the DOJ. The company must now conduct a regular independent software quality review for the next five years and submit the review and its recommendations to the government. 

eClinicalWorks EMR Software


Today's most popular FAQs

Can eClinicalWorks telemedicine solution be used with any EHR system?

Yes, eClinicalWorks healow telemedicine solution works perfectly alongside any EHR system.

Does eClinicalWorks support e-Prescribing? If yes, is there an additional cost to it?

Yes, eClinicalWorks supports e-Prescribing, and there is no additional cost. The cost is included in the per provider monthly fee.

For which type of data does eClinicalWorks offer data conversion?

eClinicalWorks offers data conversion for demographic data, metadata, and clinical data.

Is eClinicalWorks certified?

Yes, eClinicalWorks is 2015 CEHRT.

Is eClinicalWorks specialty-specific?

Yes. eClinicalWorks EHR includes features and templates customized for more than 50 specialties.

Is eCW compatible with MAC?

eClinicalWorks 11 and 11e are now compatible with Mac

Is there a minimum amount of training required by eClinicalWorks?

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required.

-          Provider: 12 - 16 hours

-          Billers: 12 hours

-          Front office: 8 hours

What are some popular eClinicalWorks EMR features?

  1. - EMR
  2. - PM
  3. - Telehealth Software- Standalone & integrated with eClinicalWorks EMR
  4. - Patient Portal
  5. - Rune on Windows, Chrome, and on MAC
  6. - Health & Wellness Tracking
  7. - Population Health 
  8. - Revenue Cycle Management 

eClinicalWorks EMR Software reviews

Overall Rating

97 Reviews

Excellent
15%
Good
50%
Average
25%
Poor
5%
Terrible
5%

Jason A

Director Business Operations

11-50 employees

November 2020

Get your job done without any trouble

Pros:
The reporting system is very important for us and eclinicalworks provides you the solutions for reporting. Customer support is very helpful.

Cons:
There are sometimes a lot of clicks with ECW. It needs an update.

Knott C

Cardiovascular Research Supervisor

5,001-10,000 employees

November 2020

Personal favorite

Pros:
eClinicalWorks is my favorite EHR Software. My favorite feature is the search Patient feature. Documentation is super simple. Ease of use.

Cons:
The progress notes are semi-prepopulated which leads to irrelevant information getting into the notes.

NICHOLE A

Billing

2-10 employees

November 2020

I am happy with Eclinical

Pros:
It is a great software that offers easy solutions to many tricky problems. It makes communication easy. I love it.

Cons:
It gets a little too many sometimes because there are many videos and you can get lost.

Carrie F

Medical Biller

-

October 2020

Brilliant Software

Pros:
eClinicalWorks is a smart and intuitive software that is so easy to navigate. Billing tools and scheduling tools are my most favorite features.

Cons:
I wish reporting with this EHR software was as easy as other tasks with its other features.

Phoebe W

Office Manager

2-10 employees

October 2020

My personal Favorite

Pros:
I love so many features that eClinicalWorks offers. From its billing tools to posting ERAs everything is so simple and easy. Charting is also very simple and amazing.

Cons:
Reporting features can use an update as it is not as good compared to its other features.

Joshua

Family HealthCare

51-200 employees

October 2020

Pretty decent

Pros:
It is a cheaper option than most.

Cons:
sometimes when you add things they cannot be removed.

Christina S

Assistant

2-10 employees

October 2020

Wow, highly impressed

Pros:
My favorite thing about this software is its charting tools. I am at so much ease with this feature. The customer service is awesome.

Cons:
I find the user interface a little too much to handle but maybe it's just me.

Vicki T

Executive Secretary

201-500 employees

October 2020

What an amazing software

Pros:
We love how we went from paper charting to electronic charting. It saves us a lot of time too.

Cons:
There is nothing that I don't like.

Taryn

Denton Dermatology

11-50 employees

October 2020

eClincalWorks

Pros:
It is easy to customize this software.

Cons:
It is hard to scan things into this software.

Andrew N

System Administrator

11-50 employees

October 2020

Needs a lot of improvement

Pros:
The price is one of its major advantages as other EHR software is quite expensive.

Cons:
It is a complicated software that requires help to understand and manage it. The customer support is pathetic which further makes the use of this software very hard. Features are very average. Better alternatives available.

Call us at

(661) 384-7070

Call us at

(661) 384-7070