eClinicalWorks is an award-winning vendor offering integrated EHR, Practice Management, Population Health, and Revenue Cycle Management solutions and services to more than 130,000 physicians across the US and 850,000+ medical professionals worldwide. The vendor offers both on-premise and web-based solutions to ambulatory practices, urgent care facilities, ACOs, hospitals, and more than 50 specialties.

The company has a free data conversion/transfer policy to facilitate the transition from legacy EHR to eClinicalWorks EHR software. For 1-9 physician practices, the vendor provides initial implementation services and on-site training at no extra cost.

The software also offers an RCM solution priced at 2.9% of monthly collected revenue with no start-up costs.

The latest software update, eClinicalWorks V11, promises enhanced patient safety and physicians gain access to Eva, a virtual assistant that helps clinicians recall patient histories, compare current and past progress notes and also includes credit card payment with a card on file and interoperability to aid in care coordination. eClinicalWorks EHR for MAC and  PC can be accessed using a web browser, smartphone or iPad.

eclinicalWorks has also been one of the first EHR vendors to develop and deploy an opioid abuse tool that will help providers estimate patient risk and suggest alternative medications. The company hopes to assist providers in better adhering to treatment protocols thus, increasing the safety in prescribing controlled substances and prevent and detect opioid abuse and misuse. 

 

Price: eClinicalWorks price starts at $499.00 per month per user.

Free Trial: Yes

CEHRT: 2015

Support: Support can be reached via live customer support representatives available round the clock

Awards: over the years, eCW has won 2 “Best in KLAS” awards and more than 19 of the software's customers have achieved the prestigious HIMSS Davies Award for excellence in implementing Electronic Health Records.

eClinicalWorks pros:

  1. - With nine data centers strategically situated on the eClinicalWorks Grid cloud, eClinicalWorks ensures the fastest possible access to user information, along with greater uptime, scalability, and consistent high-speed access.
  2. - Healow, which is an eclinicalWorks patient engagement app, is integrated with popular wearables and other fitness apps. This means that the data from these devices is seamlessly transferred to a patient's health record within Healow. 
  3. - eclinicalWorks practice management software comes with an inbuilt e-fax server with no additional cost. 

eClinicalWorks Cons:

  1. - In 2017, eclinicalWorks was involved in a False claim act lawsuit, for which it had to settle with the DOJ. The company must now conduct a regular independent software quality review for the next five years and submit the review and its recommendations to the government. 

eClinicalWorks EMR Software


Today's most popular FAQs

Does eClinicalWorks support e-Prescribing? If yes, is there an additional cost to it?

Yes, eClinicalWorks supports e-Prescribing, and there is no additional cost. The cost is included in the per provider monthly fee.

For which type of data does eClinicalWorks offer data conversion?

eClinicalWorks offers data conversion for demographic data, metadata, and clinical data.

Is eClinicalWorks certified?

Yes, eClinicalWorks is 2015 CEHRT.

Is eClinicalWorks specialty-specific?

Yes. eClinicalWorks EHR includes features and templates customized for more than 50 specialties.

Is eCW compatible with MAC?

eClinicalWorks 11 and 11e are now compatible with Mac

Is there a minimum amount of training required by eClinicalWorks?

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required.

-          Provider: 12 - 16 hours

-          Billers: 12 hours

-          Front office: 8 hours

eClinicalWorks EMR Software reviews

Overall Rating

68 Reviews

Excellent
30%
Good
45%
Average
10%
Poor
5%
Terrible
10%

Salvatore Volpe

Staten Island Performing Provider System, LLC

1 employee

October 2019

Review

Pros:
“They treat me like I am one of the biggest customers. Even as a solo practice doctor I get the same level of support and appreciation as I would imagine a much larger organization gets and it’s priceless.”

Cons:
-

Rogelio Bardinas

Cano Health

50-99

June 2020

Poor

Pros:
Average as Health Record

Cons:
No details on Reviews of system. Poor details on Physical examen. No remainder of preventive test needs in each patient.

Leonard Ginzburg, MD

MIDWESTERN INSTITUTE OF HEALTH

10-49

May 2020

sClinical(DOES NOT)Works !!!

Pros:
none

Cons:
I WROTE THE FOLLOWING REVIEW IN 2014, 2 YEARS AFTER IMPLEMENTING THIS SOFTWARE IN MY PRACTICE. NOW, THE PROBLEMS ARE SIGNIFICANTLY WORSE! THE LATEST UPDATE REMOVED A NUMBER OF FUNCTIONALITIES, WHICH WERE PART OF THE PROGRAM FOR THE LAST 8 YEARS, MAKING THE EMR EVEN MORE CUMBERSOME, COINER-INTUITIVE AND DIFFICULT TO USE.
The worst software I have ever had a displeasure to use!!! I spend HOURS every week for the last two years with the so called tech support, who bounce the open tickets from one tech to the other, each one not knowing what the other had done. I spend hours, explaining the problem, only to have the open tickets closed by techs without resolution and my consent, or deleted from the portal all together. The first thing almost every tech support tells you that your problem can not be resolved, and will only attempt to do something about it when you demand escalation to supervisor. The program slowed down the office productivity by 30 % and I cannot wait to stop using it.

Austin

KUSMW

501-1,000 employees

December 2019

Efficient tool

Pros:
eClinicalWorks is a very useful tool. It helps do things in a fast and better way. It generates templates quickly which helps with the clinic notes. Due to the quick clinic notes generation, it lets us focus on the patients.

Cons:
It might take a while for you to get used to this tool. It took me a while to get used to it and with some guidance and instructions things got a lot better and easier.

Bryan

Southwest Orlando Family Medicine

51-200 employees

December 2019

Something in between

Pros:
This tool has been great in ways of adapting and changing according to the environment and all. It is ahead from many when it comes to adding new features and having a vision on multiplatform. It is a practical tool.

Cons:
It definitely requires a lot of clicking to get something. Often has a lot of bugs as well. It does not have a patient portal where one can exchange files. Now, they've finally started working on the usability of this tool.

Brian

Family Medicine

2-10 employees

September 2019

eCW

Pros:
This system is good for the money. It is easy to use. The functionality that it has is nice and smooth. It is a decent system to use for your practice.

Cons:
We feel that there is a language barrier when we communicate with customer support, and it is very frustrating at times. However, once you get used to it, it becomes less overwhelming.

Jammie

KMC

51-200 employees

September 2019

Search is quite easy

Pros:
It is a good application. It is easy to use. The search procedure is quite easy. Whenever I have to search for a patient either by name, date of birth or any other factors, it is quite easy and seamless. It is very simple, and I would recommend this software.

Cons:
I do face an issue while trying to fax a document that had been faxed to me from a different provider.

Heather

OrthoIllinois

501-1,000 employees

August 2019

User for 13 years and more.

Pros:
It takes time, but once you get used to the system it is nice and easy. I’ve been using it for 13 years now and I’ve seen this software develop nicely over the years. Everything is quite organized, and there aren’t many problems that I face with it. It is an asset for the healthcare organization. The billing configurations saves a lot of time. It is neat and easy to follow.

Cons:
There are a few features that this software has that might require more clicks than usual to complete a task.

Sara

New Horizons Healthcare

51-200 employees

August 2019

The good and the bad

Pros:
It is easy to use. I had never used a software before in the medical field, but it was quite simple and easy that before my 90-day orientation was up, I had learned it completely.

Cons:
For a busy medical clinic, there is something which is not at all acceptable, and that is the system crashing. Suddenly out of nowhere the system decides to crash, and that is so frustrating.

Jammie

KMC

51-200 employees

July 2019

Ease of use

Pros:
The system is pretty much easy to use. They offer training videos to learn the system, which is easy as well. Navigation through the system is quite easy to do, especially for someone who is a new person or has never worked on a system like this before.

Cons:
This system needs to be updates every week, and updating takes time, and having it done every week gets a bit annoying.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

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