eClinicalworks EMR Software is an award-winning vendor offering integrated EHR, Practice Management, Population Health, and Revenue Cycle Management solutions and services to over 130,000 physicians across the US and 850,000+ medical professionals worldwide. In addition, the vendor offers on-premise and web-based solutions to ambulatory practices, urgent care facilities, ACOs, hospitals, and more than 50 specialties.
The company has an accessible data conversion/transfer policy to transition from legacy EHR to eClinicalWorks EHR software. In addition, for 1-9 physician practices, the vendor provides initial implementation services and on-site training at no extra cost.
eClinical software offers revenue cycle management services priced at 2.9% of monthly collected revenue with no start-up costs. This is a significantly lower rate than most leading medical billing vendors, who charge between 5 to 12% of collections. That said, eClinicalWorks medical billing service has been accused of nickel diming customers through many hidden costs.
The latest software update, eClinicalWorks V11, promises enhanced patient safety. Physicians gain access to Eva, a virtual assistant that helps clinicians recall patient histories. In addition, they can compare current and past progress notes and include credit card payments with a card on file and interoperability to aid in care coordination. eClinicalWorks EMR for MAC and PC can be accessed using a web browser, smartphone, or iPad.
eClinicalWorks EMR is also one of the first EHR vendors to develop and deploy an opioid abuse tool. It will help providers estimate patient risk and suggest alternative medications. The company hopes to assist providers in better adhering to treatment protocols, thus increasing the safety in prescribing controlled substances and preventing and detecting opioid abuse and misuse.
Unlike many of its competitors, eClinicalWorks EHR has its own HIPAA-compliant telehealth software Healow. As a result, patients can view their patient files. In addition, they communicate with their physicians in a timely and secure fashion. The telemedicine software is available to its electronic medical record clients and is a standalone practice product.
Key Offerings of eClinicalWorks
The feature section of eClinicalWorks covers all clinical aspects. From following a patient's journey to retaining patients, it has a solution for all needs of the physicians. It’s not feasible to touch on all its functionalities, so we’ve covered the essential ones.
Telehealth: Telehealth is the golden feature of this top-rated EMR solution. It proved to be a valuable component for practitioners during the Covid-19 outbreak. When physical appointments were not possible, this marvelous functionality helped deliver high-quality care.
e Clinical EMR even offers this service via mobiles. Patients can set appointments to get remote treatment through virtual interaction. The Healow virtual room of the vendor makes it workable to deliver ongoing care treatment to patients dealing with chronic conditions.
Quick Patient Charting: This is the essential functionality offered by eClinicalWorks EMR. Now there’s no need to waste time in creating patient charts manually. This system comes with an extensive library of pre-built yet customizable charts. These charts cater to a range of medical conditions.
You can also draft precise patient charts instantly with the support team of eClinicalWorks. It will help you create accurate charts containing all the crucial medical components. The reviews of eClinicalWorks show how much users laud this functionality.
Revenue Cycle: Running a medical practice is about treating patients but managing after-care aspects. With the eClinicalWorks RCM solution, managing bills and claims is no big deal. The software efficiently handles the billing cycle by integrating with the EHR solution.
In addition to ensuring that all payments are cleared, this market-leading software creates financial reports too. This service enables physicians to evaluate their financial health. Also, it assists them in coming up with potential strategies to improve clinical revenue.
Patient Portal: Another feature that eClinicalWorks offers to maximize clinical productivity is a dynamic patient portal. It’s like an all-in-one service that gives patients visibility into their treatment procedure. Also, it allows them to schedule appointments by themselves.
It enables effective communication. Also, patients can use it to pay bills, request prescription refills, and view their lab results. This excellent patient-engaging service alone compensates for the steep price tag of the software.
Integration: The finest strategy ecw EMR implements to boost your clinical performance is creating a centralized workplace. It efficiently integrates all the tools and services included in its EHR, practice management, and billing module.
This interaction helps keep physicians and their staff on the same page. Allows them to track patients’ progress, due bills, etc. Saves time by removing the need for switching tabs for gathering crucial information. Combining all these features streamlines clinical workflow.
To see how much does eClinicalWorks costs, you can see its provided packages. eClinicalWorks pricing starts at $449 per month per user. It is also available at $599/month with additional features.
No, the software doesn’t offer a free trial. In addition, you can schedule an eClinicalWorks demo as well.
Support can be reached via live customer support representatives available round the clock.
eClinicalWorks has won 2 "Best in KLAS" awards over the years, and more than 19 of the software's customers have achieved the prestigious HIMSS Davies Award for excellence in implementing Electronic Health Records.
- With nine data centers strategically situated on the eClinicalWorks EMR Grid cloud, eClinicalWorks ensures the fastest possible access to user information, along with more excellent uptime, scalability, and consistent high-speed access.
- Healow, and the eClinicalWorks patient engagement app, are integrated with popular wearables and other fitness apps. This means that the data can be seamlessly transferred from these devices to a patient's health record within Healow.
- eClinicalWorks practice management module comes with an inbuilt e-fax server at no additional cost.
- ecw software offers easy and free conversion packages to clients looking to switch from other electronic medical record vendors.
- In 2017, eClinicalWorks EMR was involved in a False claim act lawsuit, for which it had to settle with the DOJ. As a result, the company must now conduct a regular independent software quality review for the next five years and submit the review and its recommendations to the government.
eClinicalWorks EMR Software Features
Practice Management Software
Reporting and Analytics
Medical Billing Service
Deployment and Support
- Comprehensive: The software is a comprehensive with almost all the features that a practice needs.
- Updates: The software is always updating with new features.
- Unique Features: Healow App is very fast and comprehensive.
- Analytics: The analytical reporting is not on par with what other vendors offer.
- Expensive: The software is a bit expensive for small practices.
- Customer service: The customer support team is not responsive.