What is eClinicalWorks Software?
Overview
eClinicalWorks software is an information solution providing electronic health records (EHR) for medical practices. It is designed to help healthcare providers manage patient records, schedule appointments, document visits, and bill for services. It also includes features for revenue cycle management, managing population health, managing patient engagement, and conducting telemedicine consultations.
What is eClinicalWorks Software Best For?
As a HIPAA-compliant software, eClinicalWorks is best for healthcare providers looking for an electronic health record (EHR) system to manage patient records, schedule appointments, document visits, and bill for services. It is the largest cloud-based EHR software in the U.S., and is well-suited for primary care physicians, clinicians, and specialists, as it includes features designed to support clinical and administrative workflows.
In addition, the software offers both cloud-based and on-premises versions, which can be used by a variety of healthcare providers. eClinicalWorks is known for its user-friendly interface and comprehensive features, which make it a popular choice among healthcare providers looking to adopt electronic health records.
eClinicalWorks Software Cost
eClinicalWorks offers three different pricing tiers: EHR Only, EHR with Practice Management, and RCM as a Service. EHR plans are priced at $449/month and $559/month per provider respectively, with the RCM tier providing users with 2.9% of practice collections without any startup costs.
eClinicalWorks pricing tiers are based on a number of factors, including the number of users, specific modules, features, and customizations or integrations. In general, eClinicalWorks is a subscription-based service, and the cost is typically quoted on a per-provider, per-month basis. It is usually necessary to contact eClinicalWorks directly for a customized pricing quote.
How does eClinicalWorks Software Work?
eClinicalWorks is designed to help healthcare providers manage patient information, schedule appointments, document patient visits, prescribe medications, and perform other tasks related to managing a healthcare practice. Here's a general overview of how eClinicalWorks works:
- Patient information is entered into the system by the healthcare provider or office staff. This includes demographic information, medical history, and insurance information.
- The healthcare provider uses the system to document patient visits, including assessments, diagnoses, and treatment plans.
- The system generates electronic progress notes, which can be used to track the patient's treatment over time.
- The system can be used to prescribe medications, which can be sent directly to the pharmacy.
- The system can be used to schedule appointments and send appointment reminders to patients.
- The system can also be used to track patient billing and insurance claims, as well as manage financial reports and other business-related tasks.
Overall, eClinicalWorks is designed to help healthcare providers streamline their workflow and improve the quality of care they provide to patients.
Who is eClinicalWorks Software For?
eClinicalWorks is used by a wide range of healthcare providers, including primary care physicians, specialty care physicians, hospitals, health centers, and other facilities. It is designed to meet the needs of a variety of medical practices, including solo practices, small to medium-sized groups, and larger healthcare systems.
The platform is also well-suited for primary care practices, as it includes tools for managing patient demographics, medical histories, appointment scheduling, e-prescribing, and electronic progress notes. It is also useful for specialty care practices, given its tools for managing patient care across different specialties and coordinating care with other providers.
eClinicalWorks Software Features
Some of the key features of eClinicalWorks software that make it particularly useful for healthcare providers include:
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Population Health Management
eClinicalWorks includes tools that can help providers track and manage the health of their patient populations, including identifying trends and risk factors and developing targeted interventions. In addition, the platform includes a comprehensive patient record system that allows providers to easily access and update patient information, including demographics, medical history, allergies, medications, and lab results.
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Appointment Scheduling
The software includes an appointment scheduling system that allows providers to manage their schedules and schedule appointments for patients. The usability of scheduling features lets users fix important appointment schedules, as well as streamline the front desk tasks of eClinicalWorks EHR.
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Patient Portal
The software includes a patient portal that allows patients to access their health information, such as medicine, supplements, lab test results, and medical billing, and communicate with their healthcare providers online. This helps improve overall patient engagement and satisfaction.
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E-prescribing Features
eClinicalWorks includes an electronic prescribing feature that allows health providers and medical professionals to prescribe medications electronically, which can help reduce the risk of errors and improve overall patient safety.
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Clinical Decision Support
eClinicalWorks software includes a range of clinical decision support tools that can help healthcare providers make more informed treatment decisions for urgent care based on the latest evidence and industry guidelines.
How is eClinicalWorks different from other software?
There are many EHR software options available on the market that offer similar functionality, such as Epic, Cerner, and Allscripts. Some key differences between eClinicalWorks and these competitors may include:
- Cost: EHR software can be expensive, and the cost of different systems can vary significantly. eClinicalWorks software has a reputation for being one of the more affordable options on the market, although it is worth noting that the total cost of an EHR system will depend on the specific needs and size of an organization.
- User experience: Different EHR software can have different interfaces and usability features, so it is important to consider which system will be most user-friendly for your organization. eClinicalWorks has received mixed reviews in this area, with some users finding the software easy to use and others expressing frustration with certain aspects of the interface.
- Customization: Some EHR software allows for more customization than others, depending on the specific needs of an organization. eClinicalWorks software offers a range of customization options, including the ability to create custom forms and templates, but some users may find that other systems offer more flexibility in this area.
- Integration: It is often important for EHR software to be able to seamlessly integrate with other systems that an organization uses, such as lab systems or patient portals.
Is eClinicalWorks Software Right for You?
eClinicalWorks is a popular EHR software widely-used in the healthcare industry, with a range of features spanning from population health management to customized patient portals. The platform is compatible with Mac, Chrome, and Window browsers, and is also accessible on mobile devices.
Many user reviews have recommended the software for its overall functionality and comprehensive tools, noting how easy it is to fill out notes, auto-populate data, code for medical billing, and handle messaging and e-prescriptions. In addition, many doctors have found the appointment scheduling feature beneficial, as it allows them to see which patients will be coming in each day with ease.
However, some have pointed out the eClinicalWorks’ user interface to be rather cluttered or confusing, making it more difficult for first-time users to navigate. There is also no easy way to track the authorization process.
eClinicalWorks Software Pricing
| EHR Only $499/month per provider No startup costs |
EHR with Practice Management $599/month per provider No startup costs |
RCM as a Service 2.9% of practice collections No startup costs |
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| What’s included: ✔ Electronic Medical Record (EMR) ✔ eClinicalMobile ® ✔ eClinicalWorks P2P ™ ✔ Patient Portal ✔ eClinicalMessenger ® ✔ Document Management ✔ Referral Management ✔ Meaningful use dashboards ✔ eBO View (reporting) ✔ Registry Reporting ✔ E-prescribing and Formulary Checking ✔ 24x7 Customer Support ✔ Maintenance ✔ Private Cloud (Hosting) ✔ Disaster Recovery ✔ Unlimited Free Webinars and Videos |
What’s included: ✔ Electronic Medical Record (EMR) ✔ Practice Management (PM) ✔ eClinicalMobile ® ✔ eClinicalWorks P2P ™ ✔ Patient Portal ✔ eClinicalMessenger ® ✔ Document Management ✔ Referral Management ✔ Meaningful use dashboards ✔ eBO View (reporting) ✔ Registry Reporting ✔ E-prescribing and Formulary Checking ✔ 24x7 Customer Support ✔ Maintenance ✔ Private Cloud (Hosting) ✔ Disaster Recovery ✔ Unlimited Free Webinars and Videos |
What’s included: ✔ Claim creation and processing ✔ Denial and rejection management ✔ Appeals at all levels ✔ Preventative claim edits ✔ Clear visibility into your A/R ✔ Billing rules ✔ eClinicalMessenger ® ✔ Document Management ✔ Referral Management ✔ Meaningful use dashboards ✔ eBO View (reporting) ✔ Registry Reporting ✔ E-prescribing and Formulary Checking ✔ 24x7 Customer Support ✔ Maintenance ✔ Private Cloud (Hosting) ✔ Disaster Recovery ✔ Unlimited Free Webinars and Videos |
For exact pricing information customized to your practice needs or watching the software in action, please click on the buttons below:
eClinicalWorks EMR Software Features
EMR/EHR
e-Prescribing
Patient Portal
Compliance Tracking
Practice Management Software
Patient Demographics
Lab Integration
Employee Management
Appointment Scheduling
Voice Recognition
Mobile App
Telemedicine Software
Appointment Reminders
Reporting and Analytics
Medical Billing Service
Deployment and Support
Cloud
Saas
Web based
Windows
Mac
Android
iOS
iPad
Chat
Phone call
PROS
- Improved patient care: By automating many administrative tasks, eClinicalWorks can help healthcare providers focus on providing high-quality care to their patients. This is done through tools like patient demographics, medical histories, appointment scheduling, and e-prescribing.
- Increased efficiency: eClinicalWorks can help healthcare providers streamline their workflow and reduce the time they spend on administrative tasks. For example, the software can be used to automate appointment scheduling and send appointment reminders to patients.
- Enhanced security: eClinicalWorks includes various security features to protect patient data and ensure compliance with HIPAA regulations. For example, the software includes encryption and secure login protocols to protect patient information from unauthorized access.
- Improved communication: eClinicalWorks includes tools for communicating with patients, such as appointment reminders and secure messaging. The software can also be used to coordinate care with other providers, helping to improve the overall quality of care for patients.
- Customization options: eClinicalWorks offers customization options to allow healthcare providers to tailor the software to their specific needs and workflow. This can help healthcare providers get the most out of the software and ensure that it fits seamlessly into their practice.
CONS
- Complexity: Some users may find the software difficult to learn and use, particularly if they are not familiar with electronic health record systems or templates. It may take some time and training to get the most out of the software.
- Cost: eClinicalWorks may be more expensive than some other EHR software options, particularly for smaller practices.
- System outages: Like any software platform, eClinicalWorks is subject to system outages or other technical issues. This could potentially disrupt workflow and make it difficult for healthcare providers to access important patient information or perform other tasks.
- Limited interoperability: eClinicalWorks may not be compatible with all other healthcare software systems or devices, which could limit its usefulness for some practices.
