eClinicalWorks EMR Software

What is eClinicalWorks Software?

Overview

eClinicalWorks software is an information solution providing electronic health records (EHR) for medical practices. It is designed to help healthcare providers manage patient records, schedule appointments, document visits, and bill for services. It also includes features for revenue cycle management, managing population health, managing patient engagement, and conducting telemedicine consultations.

What is eClinicalWorks Software Best For?

As a HIPAA-compliant software, eClinicalWorks is best for healthcare providers looking for an electronic health record (EHR) system to manage patient records, schedule appointments, document visits, and bill for services. It is the largest cloud-based EHR software in the U.S., and is well-suited for primary care physicians, clinicians, and specialists, as it includes features designed to support clinical and administrative workflows.

In addition, the software offers both cloud-based and on-premises versions, which can be used by a variety of healthcare providers. eClinicalWorks is known for its user-friendly interface and comprehensive features, which make it a popular choice among healthcare providers looking to adopt electronic health records.

eClinicalWorks Software Cost

eClinicalWorks offers three different pricing tiers:  EHR Only, EHR with Practice Management, and RCM as a Service. EHR plans are priced at $449/month and $559/month per provider respectively, with the RCM tier providing users with 2.9% of practice collections without any startup costs.

eClinicalWorks pricing tiers are based on a number of factors, including the number of users, specific modules, features, and customizations or integrations. In general, eClinicalWorks is a subscription-based service, and the cost is typically quoted on a per-provider, per-month basis. It is usually necessary to contact eClinicalWorks directly for a customized pricing quote.

How does eClinicalWorks Software Work? 

eClinicalWorks is designed to help healthcare providers manage patient information, schedule appointments, document patient visits, prescribe medications, and perform other tasks related to managing a healthcare practice. Here's a general overview of how eClinicalWorks works:

  1. Patient information is entered into the system by the healthcare provider or office staff. This includes demographic information, medical history, and insurance information.
  1. The healthcare provider uses the system to document patient visits, including assessments, diagnoses, and treatment plans.
  1. The system generates electronic progress notes, which can be used to track the patient's treatment over time.
  1. The system can be used to prescribe medications, which can be sent directly to the pharmacy.
  1. The system can be used to schedule appointments and send appointment reminders to patients.
  1. The system can also be used to track patient billing and insurance claims, as well as manage financial reports and other business-related tasks.

Overall, eClinicalWorks is designed to help healthcare providers streamline their workflow and improve the quality of care they provide to patients.

Who is eClinicalWorks Software For?

eClinicalWorks is used by a wide range of healthcare providers, including primary care physicians, specialty care physicians, hospitals, health centers, and other facilities. It is designed to meet the needs of a variety of medical practices, including solo practices, small to medium-sized groups, and larger healthcare systems.

The platform is also well-suited for primary care practices, as it includes tools for managing patient demographics, medical histories, appointment scheduling, e-prescribing, and electronic progress notes. It is also useful for specialty care practices, given its tools for managing patient care across different specialties and coordinating care with other providers.

eClinicalWorks Software Features

Some of the key features of eClinicalWorks software that make it particularly useful for healthcare providers include:

  1. Population Health Management

eClinicalWorks includes tools that can help providers track and manage the health of their patient populations, including identifying trends and risk factors and developing targeted interventions. In addition, the platform includes a comprehensive patient record system that allows providers to easily access and update patient information, including demographics, medical history, allergies, medications, and lab results.

  1. Appointment Scheduling

The software includes an appointment scheduling system that allows providers to manage their schedules and schedule appointments for patients. The usability of scheduling features lets users fix important appointment schedules, as well as streamline the front desk tasks of eClinicalWorks EHR.

  1. Patient Portal

The software includes a patient portal that allows patients to access their health information, such as medicine, supplements, lab test results, and medical billing, and communicate with their healthcare providers online. This helps improve overall patient engagement and satisfaction.

  1. E-prescribing Features

eClinicalWorks includes an electronic prescribing feature that allows health providers and medical professionals to prescribe medications electronically, which can help reduce the risk of errors and improve overall patient safety.

  1. Clinical Decision Support

eClinicalWorks software includes a range of clinical decision support tools that can help healthcare providers make more informed treatment decisions for urgent care based on the latest evidence and industry guidelines.

How is eClinicalWorks different from other software?

There are many EHR software options available on the market that offer similar functionality, such as Epic, Cerner, and Allscripts. Some key differences between eClinicalWorks and these competitors may include:

  • Cost: EHR software can be expensive, and the cost of different systems can vary significantly. eClinicalWorks software has a reputation for being one of the more affordable options on the market, although it is worth noting that the total cost of an EHR system will depend on the specific needs and size of an organization.
  • User experience: Different EHR software can have different interfaces and usability features, so it is important to consider which system will be most user-friendly for your organization. eClinicalWorks has received mixed reviews in this area, with some users finding the software easy to use and others expressing frustration with certain aspects of the interface.
  • Customization: Some EHR software allows for more customization than others, depending on the specific needs of an organization. eClinicalWorks software offers a range of customization options, including the ability to create custom forms and templates, but some users may find that other systems offer more flexibility in this area.
  • Integration: It is often important for EHR software to be able to seamlessly integrate with other systems that an organization uses, such as lab systems or patient portals.

Is eClinicalWorks Software Right for You?

eClinicalWorks is a popular EHR software widely-used in the healthcare industry, with a range of features spanning from population health management to customized patient portals. The platform is compatible with Mac, Chrome, and Window browsers, and is also accessible on mobile devices. 

Many user reviews have recommended the software for its overall functionality and comprehensive tools, noting how easy it is to fill out notes, auto-populate data, code for medical billing, and handle messaging and e-prescriptions. In addition, many doctors have found the appointment scheduling feature beneficial, as it allows them to see which patients will be coming in each day with ease.

However, some have pointed out the eClinicalWorks’ user interface to be rather cluttered or confusing, making it more difficult for first-time users to navigate. There is also no easy way to track the authorization process.

eClinicalWorks Software Pricing

EHR Only

$499/month per provider

No startup costs
EHR with Practice Management

$599/month per provider

No startup costs
RCM as a Service

2.9% of practice collections

No startup costs
What’s included:

✔ Electronic Medical Record (EMR)

✔ eClinicalMobile ®

✔ eClinicalWorks P2P ™

✔ Patient Portal

✔ eClinicalMessenger ®

✔ Document Management

✔ Referral Management

✔ Meaningful use dashboards

✔ eBO View (reporting)

✔ Registry Reporting


✔ E-prescribing and Formulary Checking

✔ 24x7 Customer Support

✔ Maintenance

✔ Private Cloud (Hosting)

✔ Disaster Recovery

✔ Unlimited Free Webinars and Videos
What’s included:

✔ Electronic Medical Record (EMR)

✔ Practice Management (PM)

✔ eClinicalMobile ®

✔ eClinicalWorks P2P ™

✔ Patient Portal

✔ eClinicalMessenger ®

✔ Document Management

✔ Referral Management

✔ Meaningful use dashboards

✔ eBO View (reporting)

✔ Registry Reporting

✔ E-prescribing and Formulary Checking

✔ 24x7 Customer Support

✔ Maintenance

✔ Private Cloud (Hosting)

✔ Disaster Recovery

✔ Unlimited Free Webinars and Videos
What’s included:

✔ Claim creation and processing

✔ Denial and rejection management

✔ Appeals at all levels

✔ Preventative claim edits

✔ Clear visibility into your A/R

✔ Billing rules

✔ eClinicalMessenger ®

✔ Document Management

✔ Referral Management

✔ Meaningful use dashboards

✔ eBO View (reporting)


✔ Registry Reporting

✔ E-prescribing and Formulary Checking

✔ 24x7 Customer Support

✔ Maintenance

✔ Private Cloud (Hosting)

✔ Disaster Recovery

✔ Unlimited Free Webinars and Videos

 

For exact pricing information customized to your practice needs or watching the software in action, please click on the buttons below:

eClinicalWorks EMR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Deployment and Support

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Cloud

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Saas

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Web based

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Windows

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Mac

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Android

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iOS

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iPad

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Email

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Chat

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Phone call

PROS

  • Improved patient care: By automating many administrative tasks, eClinicalWorks can help healthcare providers focus on providing high-quality care to their patients. This is done through tools like patient demographics, medical histories, appointment scheduling, and e-prescribing.
  • Increased efficiency: eClinicalWorks can help healthcare providers streamline their workflow and reduce the time they spend on administrative tasks. For example, the software can be used to automate appointment scheduling and send appointment reminders to patients.
  • Enhanced security: eClinicalWorks includes various security features to protect patient data and ensure compliance with HIPAA regulations. For example, the software includes encryption and secure login protocols to protect patient information from unauthorized access.
  • Improved communication: eClinicalWorks includes tools for communicating with patients, such as appointment reminders and secure messaging. The software can also be used to coordinate care with other providers, helping to improve the overall quality of care for patients.
  • Customization options: eClinicalWorks offers customization options to allow healthcare providers to tailor the software to their specific needs and workflow. This can help healthcare providers get the most out of the software and ensure that it fits seamlessly into their practice.

CONS

  • Complexity: Some users may find the software difficult to learn and use, particularly if they are not familiar with electronic health record systems or templates. It may take some time and training to get the most out of the software.
  • Cost: eClinicalWorks may be more expensive than some other EHR software options, particularly for smaller practices.
  • System outages: Like any software platform, eClinicalWorks is subject to system outages or other technical issues. This could potentially disrupt workflow and make it difficult for healthcare providers to access important patient information or perform other tasks.
  • Limited interoperability: eClinicalWorks may not be compatible with all other healthcare software systems or devices, which could limit its usefulness for some practices.

Frequently Asked Questions (FAQs)

Can eClinicalWorks telemedicine solution be used with any EHR system?

Yes, eClinicalWorks healow telemedicine solution works perfectly alongside any EHR system.

Does eClinicalWorks support e-Prescribing? If yes, is there an additional cost to it?

Yes, eClinicalWorks supports e-Prescribing, and there is no additional cost. The cost is included in the per provider monthly fee.

For which type of data does eClinicalWorks offer data conversion?

eClinicalWorks offers data conversion for demographic data, metadata, and clinical data.

Is eClinicalWorks certified?

Yes, eClinicalWorks is 2015 CEHRT.

Is eClinicalWorks specialty-specific?

Yes. eClinicalWorks EHR includes features and templates customized for more than 50 specialties.

Is eCW compatible with MAC?

eClinicalWorks 11 and 11e are now compatible with Mac

Is there a minimum amount of training required by eClinicalWorks?

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required.

-          Provider: 12 - 16 hours

-          Billers: 12 hours

-          Front office: 8 hours

What are some popular eClinicalWorks EMR features?

  1. - EMR
  2. - PM
  3. - Telehealth Software- Standalone & integrated with eClinicalWorks EMR
  4. - Patient Portal
  5. - Rune on Windows, Chrome, and on MAC
  6. - Health & Wellness Tracking
  7. - Population Health 
  8. - Revenue Cycle Management 

eClinicalWorks EMR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

eClinicalWorks EMR Software reviews

Overall Rating

115 Reviews

Excellent
35%
Good
40%
Average
15%
Poor
0%
Terrible
10%

What an amazing software

November 2022

Vicki T

Executive Secretary

Pros:
We love how we went from paper charting to electronic charting. It saves us a lot of time when we are performing tasks.
Cons:
There is nothing I don't like about this eClinicalWorks software.

Most amazing software for better performance

October 2022

Eda

Hospital and Health Care

Pros:
eClinicalWorks is a software that increases productivity and decreases the burden on users by managing things systematically. This software provides us with services including managing appointments and billing, and so forth It is also user-friendly and customer support is also top-notch. These professionals try to resolve these problems quickly.
Cons:
The only con it contains is that it is expensive, so it is not accessible to many. It can also become confusing for some people at the beginning. I think they can make eClinicalworks cost-effective so that more folks can use it.

Amazing EHR

September 2022

Vicki

Saltzer Medical Group

Pros:
Our staff has more time as we went from paper to electronic charting with the help of eCW. This allows everyone to access the charts simultaneously. eClinicalWorks was extremely simple and easy to learn and has incredibly upgraded creation at our facility. eCW permits numerous doctors to survey the data simultaneously without any delay. No more lost paper charts, finally.
Cons:
There isn’t anything that I don’t like about eClinicalWorks.

Get your job done without any trouble

September 2022

Jason A

Director Business Operations

Pros:
The reporting system is a very important factor for us and eClinicalworks provides us the solutions for reporting. Customer support is very helpful and I have thoroughly enjoyed it.
Cons:
There are sometimes a lot of clicks with ECW. It needs an update so we can work swiftly.

Good software and an amazing support team.

August 2022

Samantha Longhorn

Medical Lab

Pros:
The customer care really helped a lot to set up the software and provide information. They were extremely knowledgeable and helpful. They helped us configure the software according to our needs and walked us through all the features. Furthermore, they didn’t get irritated when our team asked too many questions.
Cons:
Up till now, I haven’t noticed any issues, and hopefully it stays that way.

eCW is amazing

July 2022

Taryn

Denton Dermatology

Pros:
eClinicalWorks EMR Software is easy to learn and customize. Every practice will find it tailor-made to their requirements and then some. There are no issues with the program capabilities and this healthcare software makes our office operations faster, better, and more productive.
Cons:
I along with my company have no issues with the eClinicalWorks EMR Software whatsoever.

Works well

June 2022

Taylor

Glacier Medical Associates

Pros:
We are very happy with the user-friendliness of this product. It gets the job done and patient charting is no longer a difficulty like we use to face with previous software.
Cons:
Requires a lot of clicks in some modules but besides that, it's all good.

Review

May 2022

Crystal

Medical Practice

Pros:
The system is user-friendly and easy to navigate through. Customer support is also helpful when it comes to implementation.
Cons:
The health-care maintenance inspections were inadequate, leaving several gaps for follow-ups.

Simple software

May 2022

William

Medical Practice

Pros:
I like that printing is swift and simple to set up with eClinical, and navigating around the application is simple.
Cons:
When it comes to selecting a location, E-prescribing may be confusing.

Makes my job easier

May 2022

cristina

all care medical center

Pros:
To sum it up, it is Easy to use and convenient for me as well as for the people who are my colleagues. I really like this software as it helps in making my job easier and increases productivity.
Cons:
It is indeed very good software and I am highly satisfied with it. Nothing bad to report.

Amazing Tool

May 2022

Frank

Medical Practice

Pros:
I like that getting medications and prescribing are both rather simple with eClinical. There is a slight learning curve, but it is simple once you get the feel of it.
Cons:
The slight learning curve is the only drawback with eClinical

eClinicalWorks is amazing

April 2022

Knott

Hospital & Health Care

Pros:
All of the files are intuitively grouped, making it simple to locate a certain document with eClinicalWorks.
Cons:
Because the progress notes are semi-prepopulated, information that you didn't expect to get into the note may wind up there.

No one really cares about the users

May 2021

Dr Rotenberg

Houston specialty clinic

Pros:
No one really cares about the users. Every update is pushed out without adequate testing. Increasingly it seems like a Rube Goldberg machine.For instance, characters commonly used and on common USA keyboards are arbitrarily poison to the system.
Cons:
Luckily you pay a lot for the basic and for each ad on which seem to be included in more current systems.

Great service round the clock

April 2021

Victoria

Community Care Resources

Pros:
The staff is wonderful and they are ready to help us no matter what. It is a reliable software which keeps our records organized and holds us accountable for any errors.
Cons:
Nothing

Useful for our office

April 2021

Gita

Harrod Medical Practice

Pros:
The transcribing feature is perfect and we have had no trouble accessing our patient records electronically. They introduce updates that make the system even better.
Cons:
They could improve their customer service and make it more helpful and quick.

Call us at

(661) 384-7070

Call us at

(661) 384-7070