eClinicalWorks is an award-winning vendor offering integrated EHR, Practice Management, Population Health, and Revenue Cycle Management solutions and services to more than 130,000 physicians across the US and 850,000+ medical professionals worldwide. The vendor offers both on-premise and web-based solutions to ambulatory practices, urgent care facilities, ACOs, hospitals, and more than 50 specialties.
The company has a free data conversion/transfer policy to facilitate the transition from legacy EHR to eClinicalWorks EHR software. For 1-9 physician practices, the vendor provides initial implementation services and on-site training at no extra cost.
The software also offers an RCM solution priced at 2.9% of monthly collected revenue with no start-up costs.
The latest software update, eClinicalWorks V11, promises enhanced patient safety and physicians gain access to Eva, a virtual assistant that helps clinicians recall patient histories, compare current and past progress notes and also includes credit card payment with a card on file and interoperability to aid in care coordination. eClinicalWorks EHR for MAC and PC can be accessed using a web browser, smartphone or iPad.
eclinicalWorks has also been one of the first EHR vendors to develop and deploy an opioid abuse tool that will help providers estimate patient risk and suggest alternative medications. The company hopes to assist providers in better adhering to treatment protocols thus, increasing the safety in prescribing controlled substances and prevent and detect opioid abuse and misuse.
Price: eClinicalWorks price starts at $499.00 per month per user.
Free Trial: Yes
Support: Support can be reached via live customer support representatives available round the clock
Awards: over the years, eCW has won 2 “Best in KLAS” awards and more than 19 of the software's customers have achieved the prestigious HIMSS Davies Award for excellence in implementing Electronic Health Records.
Yes, eClinicalWorks healow telemedicine solution works perfectly alongside any EHR system.
Yes, eClinicalWorks supports e-Prescribing, and there is no
additional cost. The cost is included in the per provider monthly fee.
eClinicalWorks offers data conversion for demographic data,
metadata, and clinical data.
Yes, eClinicalWorks is 2015 CEHRT.
Yes. eClinicalWorks EHR includes features and templates
customized for more than 50 specialties.
eClinicalWorks 11 and 11e are now compatible with Mac
Yes, to fully benefit from the training, it is important to
complete the minimum amount of training required.
Provider: 12 - 16 hours
Billers: 12 hours
Front office: 8 hours
Join thousands of other professionals and get personalized recommendations based on what businesses like you are using. There is no obligation to buy.
Software advice has been featured
Hidden charges, implementation fees, long term costs? Get the complete picture from us to simplify your software selection.
There is no obligation to buy.
Get answers straight from the vendor!
If you need more information or you simply have a question, let us know what you need and we will forward your request directly to the vendor.
Pros:The search option in this software is great. It even alerts you when multiple patients have the same names to avoid errors. It gives you a history of the patients' visit and upcoming visits too when you pull up patient files!
Cons:The progress notes already have some information on them which can lead to information that you didn't need making its way on there!
Pros:The software lets multiple doctors review charts simultaneously which is amazing! It also helped us be more efficient and is a huge time saver!
Cons:There is nothing I have to complain about.
Pros:Average as Health Record
Cons:No details on Reviews of system. Poor details on Physical examen. No remainder of preventive test needs in each patient.
Cons:I WROTE THE FOLLOWING REVIEW IN 2014, 2 YEARS AFTER IMPLEMENTING THIS SOFTWARE IN MY PRACTICE. NOW, THE PROBLEMS ARE SIGNIFICANTLY WORSE! THE LATEST UPDATE REMOVED A NUMBER OF FUNCTIONALITIES, WHICH WERE PART OF THE PROGRAM FOR THE LAST 8 YEARS, MAKING THE EMR EVEN MORE CUMBERSOME, COINER-INTUITIVE AND DIFFICULT TO USE.
The worst software I have ever had a displeasure to use!!! I spend HOURS every week for the last two years with the so called tech support, who bounce the open tickets from one tech to the other, each one not knowing what the other had done. I spend hours, explaining the problem, only to have the open tickets closed by techs without resolution and my consent, or deleted from the portal all together. The first thing almost every tech support tells you that your problem can not be resolved, and will only attempt to do something about it when you demand escalation to supervisor. The program slowed down the office productivity by 30 % and I cannot wait to stop using it.
Pros:Our staff has more time as we went from paper to electronic charting with the help of eCW. This allows everyone to access the charts simultaneously. eClinicalWorks was extremely simple to learn and has incredibly upgraded creation at our facility. eCW permits numerous doctors to survey the data simultaneously. No more lost paper charts.
Cons:There isn’t anything that I don’t like.
Pros:I didn’t really notice any difference between this EMR and other EMRs.
Cons:The customer service is bad. Plus, the system is extremely expensive. I don’t know why we’re still using it.
Pros:Easy to use and is convenient for me. I really like this software as it helps in making my job easier.
Cons:Nothing bad about it. I like it.
Pros:This software can be accessed from anywhere as it is web-based.
Cons:What I like least about this product is that there aren't a ton of spots to keep generalized notes in the patient record.
Pros:The system has great features.
Cons:The customer support is poor. They’re not responsive. No follow-ups. Customer support is overseas which is why it is difficult to understand at times.
Pros:eClinicalWorks is a very useful tool. It helps do things in a fast and better way. It generates templates quickly which helps with the clinic notes. Due to the quick clinic notes generation, it lets us focus on the patients.
Cons:It might take a while for you to get used to this tool. It took me a while to get used to it and with some guidance and instructions things got a lot better and easier.
Our EHR consultants can help narrow down software options for you based on your price range and needs.
Software buyers need your help!
Help your peers make the right decisions by sharing your product experience with them.