Last Updated Jul 19, 2025

Overview

Loop Returns is ideal for e-commerce brands needing faster returns and intelligent exchanges. Its most valuable feature is the instant exchange system, which retains revenue and improves customer satisfaction. While international carrier support is somwhow limited, its automation, analytics, and tracking tools make it a strong fit for growing retailers.

Overall Rating

Based on 4 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Loop Returns?

Loop Returns is an e-commerce platform that assists stores in securely managing their returns and exchanges. It lets customers easily request a return or exchange through a branded self-service portal. Moreover, the software counters your operational hurdles through meticulous tracking and automated workflows, as well as empowering you to retain revenue via intelligent exchanges. Being a centralized and all-encompassing platform, it is ideal for various direct-to-consumer brands and omnichannel retailers.

Loop Returns Pricing

Loop Returns price comprises of two pricing packages:

Loop Core

  • Essential: $155/month
  • Advanced: $272/month
  • Enterprise: Custom Pricing

Order Tracking

  • Starter: Starting from $99/month for 2,000 shipments/month
  • Premium: Starting from $189/month for 2,000 shipments/month
  • Plus: Custom Pricing
The platform also offers a free trail. Request customized Loop Returns pricing that suits your business needs.

Disclaimer: The pricing is subject to change.

Loop Returns Integrations

The platform offers various third-party integrations which further help optimize workflows, including:

Watch a free Loop Returns demo to learn more about its integration capabilities.

Who Is Loop Returns For?

The platform has been leveraged by multiple stores from varying industries, such as:

  • Apparel
  • Cosmetics
  • Footwear
  • Electronics
  • Household

Is Loop Returns Right For You?

Are you looking for a unified returns management platform? If yes, then Loop Returns might just be the right fit as it is a fully integrated platform that simplifies your post-purchase processes. With detailed returns coverage models, fraud prevention tools, tracking insights, and automated exchange systems, Loop Returns brings clear value to both your customers and your team.

Loop Returns ensures complete data security and compliance as a SOC 2 certified company by following GDPR, CCPA, and other global regulations, with strong practices in place for data protection and privacy. The solution has been trusted and leveraged by various brands such as Mockingbird and SuitShop.

Still unsure whether Loop Returns is the right choice for your store? Contact us at (661) 384-7070 to talk to our customer support agent, who will guide you in making an informed decision.

Pros And Cons of Loop Returns

Pros

  • The website is detailed and bundled with resources

  • Easy customization tools

  • Comprehensive instructions and tutorials

Cons

  • Limited carrier integrations for international returns

  • Limited customization options

Frequently Asked Questions

Loop Returns support translation in many languages such as Spanish, French, Dutch and German.

Yes, it does offer an API.

It integrates with numerous platforms including ShipBob, Klaviyo, EasyPost, Ryder, and ShipHero.

No, Loop Returns does not offer mobile apps.

Loop Returns offers two main pricing categories: Loop Core includes an Essential plan at $155/month, Advanced at $272/month, and a custom priced Enterprise plan. Order Tracking starts at $99/month for 2,000 shipments with the Starter plan, $189/month for Premium, and a custom priced Plus option. You can also request tailored Loop Returns cost based on your business needs.Disclaimer: The pricing is subject to change.

The platform has been used by different stores from different industries including apparel, footwear, electronics, cosmetics, and household items.

Loop Returns software offers live chat support and a resource center.