Splitit

“Customer Support lacking - They let customers refund used servies

Pros

It was a nice advantage for my clients

Cons

billing in the beginning. Customer service is weak, even for important information or an urgent need. Others had warned me about the refund process and it wasn't until I had a customer just pretend they didnt use our services and got a refund through their bank with no issues! split it washes their hands of it and pulls the money right out of your account. Unreal. Not using anymore.

“It is not a payment plan, it is holding the entire amount

Pros

eh, there are other options to split payments into installments like affirm and klarna, they are way less shady than this

Cons

It is not really a payment plan. They put a hold on your card for the entire amount, release the first installment, but keep the hold. Then 18 days later they add another hold for the full amount less one payment, and etc. So essentially you are paying in full -- but actually worse because you cannot use your card for anything if it is up against a limit. The hold can even put your card over the limit. Service sucks and just repeats the same thing and blames it on your bank. And the reason they do this is to buy time for the hold to disappear as a transaction so then you have a harder time disputing it.. (the hold transaction will disappear after 7 days but will still be in the background taking up the full amount on your card limit) This is basically a scam. If you need the thing youre better off paying in full or using something like klarna or affirm or even a random dude down the street

“Misleading service so be careful

Pros

At first the payment plan looks simple. In reality it is not as it feels to me a total scam.

Cons

Warning: never give them your credit card. It places a full authorization hold on your card every 18 days which made my card appear maxed out even though the actual charges were only for the payments. For example I used it to pay a $6,500 tuition with $1,500 upfront and $711 monthly installments. They authorized the $1,500 then $4,500 for the rest plus $711 for a payment maxing out my $10,000 limit on just one $711 payment. Plus I realized this only when my card got declined at a restaurant. After a couple of weeks they re-authorized $4,500 but did not charge it, then authorized $711 but that payment got flagged as fraud by the card company. Then Splitit charged the full $4,500 all at once. They took their financing fee but never actually financed anything. My credit card company even labeled them a high risk merchant with many fraud reports. So I don't trust Splitit and I blame Simplilearn too for involving me with them.