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Key Takeaways

Generated from the text of customer reviews

AlohaABA is a practice management platform that is built specifically for ABA therapy businesses. While praised for its extensive onboarding support, some users criticize it for its limited reporting customization. It recently added the ability to search by Payer in its Payment Center.

Our Verdict

AlohaABA is a viable choice for small and mid-sized ABA practices that value hands-on onboarding and want administrative work in one system. Its starting price offers good value for money. However, the modular pricing structure can increase costs. We recommend it for growing practices that are willing to spend a budget on such add-ons.

AlohaABA Specifications

  • Appointment Management/Scheduling
  • Patient Portal
  • Billing and Invoicing
  • Claims Management

What Is AlohaABA?

AlohaABA is a cloud-based practice management platform built for ABA therapy organizations. It combines scheduling, authorization management, claims billing, accounts receivable, payroll, and reporting capabilities. Users get a clear view of appointments, claims, and revenue, thereby reducing the need to run separate tools for clinical and administrative work.

This software also supports day-to-day clinical work. It allows teams to build individualized treatment programs, collect session data, and generate real-time graphs and analytics.

What Is AlohaABA Best For?

AlohaABA is particularly notable for its billing feature that ties appointments, clinical documentation, authorizations, and insurance claims into one workflow. It checks claims against insurance rules before submission. This helps practices reduce preventable errors and rework. Teams can manage multiple payers, set custom billing rules, and submit through clearinghouse integrations.

In addition, billing and accounts receivable reports show aging trends and payer patterns, which gives leadership a clear view of aging trends, payer delays, and revenue bottlenecks. This feature is particularly valuable for ABA practices that want billing handled inside their practice management system.

How Much Does AlohaABA Cost?

AlohaABA pricing starts at $29.99/staff/month for its Practice Management module that comes with unlimited buyers and payers. It also offers a 30-day free trial.  

Additionally, users can get the optional Data Collection module costing $12/client/month. It is currently available for users with Practice Management module.

Reviewers generally consider AlohaABA’s pricing fair and find it good value for money  However, criticism centers on its modular pricing structure that may increase the total cost. 

Disclaimer: The pricing is subject to change.

AlohaABA Integrations

AlohaABA integrates with different third-party systems, including:

  • Motivity
  • Stripe
  • Sendata
  • Availity
  • Office Ally

How Does AlohaABA Work?

Here’s how you can get started with AlohaABA:

  • Log in to Aloha PM using the credentials provided to access its practice management features
  • Add payers by choosing a type and then enter each payer’s services, charge rates, and contract rates
  • Create staff profiles with qualifications, supervisors, and pay rates, and add email addresses for anyone using Data Collection
  • Build client profiles with contacts, a responsible party, and staff or team assignments
  • Grant caregivers access to the client portal by adding an email address to their contact record
  • Set up the data collection side by creating program templates and targets that therapists use to run sessions
To learn more about how its features work, you can watch a free AlohaABA demo.

Who Is AlohaABA For?

AlohaABA typically caters to:

  • Therapists
  • Autism clinics
  • Behavioral health practices
  • Administrators
  • Billers
  • Healthcare executives

AlohaABA Use Cases

Based on our analysis of AlohaABA features and user feedback, we identified some of its real-world use cases.  

Newly Launched ABA Practices Without In-House Billing Experts

AlohaABA software can help clinicians who open their ABA practice and want to learn payer enrollment, claim submissions, and follow-up along with clinical work. The platform pairs its billing tools with an expert-managed billing service. With this, practices can hand off claim submissions and denial follow-ups.

Multi-Clinician Practices Tracking Payer Authorizations Against Scheduled Sessions  

ABA services with many clients and staff have to keep scheduled sessions inside what has already been approved. Users mention how easy it is to enter authorizations and sessions.  AlohaABA lets staff enter the two in the same system, so the schedule and approved hours are visible together.

BCBAs Documenting RBT And Trainee Supervision Hours

AlohaABA is useful to BCBAs and clinical directors who supervise RBTs, BCATs, and graduate students. They need to show that the required supervision took place. The platform lets supervisors schedule appointments and generate logs using those same records. Trainees, on the other hand, can build their own log to see if they meet the requirements.  

Practices Paying Hourly Clinical Staff Who Work Across Multiple Clients  

ABA practices that typically employ RBTs and BCBAs can use AlohaABA’s payroll module and billing and scheduling features to run payroll from the same records. This allows users to pull billing and payroll reports quickly. It also reduces duplicate data entry and prevents staff from spending valuable time on administrative tasks.  

Is AlohaABA Right For You?

AlohaABA suits ABA therapy providers seeking to connect scheduling, insurance billing, payroll, reporting, and clinical data collection. Administrators can create separate office profiles and configure office-specific overtime rules. This allows growing organizations to adapt staffing and payroll processes to different clinical needs without switching systems.  

Its notable clients include Atlas Autism Health, the IGCN Health Center, and Lively Behavioral Solutions.

In terms of security, administrators can assign permissions individually or by job title and group staff into clinical teams. AlohaABA is committed to HIPAA compliance and provides a standard Business Associate Agreement (BAA). Its sign-in process is protected by SSL security, while communications use public-key encryption.  

Effective anuary 1, 2026, CMS made all ABA CPT codes on its existing telehealth list permanent Medicare telehealth services and extended carrier pricing for ABA codes through the end of 2026. Carrier pricing means providers must continue negotiating reimbursement rates with individual payers.

AlohaABA lets billing teams view payer contract rates, charge rates, and expected amounts for individual claims, helping them check billing figures against their configured rates. Telehealth eligibility and reimbursement still depend on applicable state laws and individual payer policies.

AlohaABA also supports authorization tracking, automated claim validation, and lesson-note templates aligned with insurance requirements. These tools can help ABA practices monitor authorized service hours, identify claim issues before submission, and maintain documentation for payer requirements.

Still unsure about AlohaABA? Connect with us at (661) 384-7070 for further guidance!

AlohaABA Features

Practice Management

AlohaABA lets administrators tailor tracking fields for staff, clients, payers, and appointments. Authorization utilization can be monitored, and staff billable and non-billable hours are tracked in the same system. Users can also create and manage clinical teams and assign custom permissions to individual employees.

See How It Works
Reports And Analytics

This function provides financial reports including profit and loss, a financial snapshot, and aging reports for tracking late payments. A payroll summary can be generated for import. AllohaABA's operational reports cover staff productivity, RBT hours, client authorizations, and appointment details by time period, staff, client, or cancellation type.

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Accounts Receivable

The software tracks accounts receivable throughout the billing cycle, with a transaction log for each claim that records every step. It lets users generate invoices for client responsibility, private pay, and superbills. Meanwhile, clients can use AlohaABA's client portal to pay their balances.

See How It Works
Compliance Tracking And Validation

AlohaABA prevents scheduling beyond a client’s authorization hours and automatically validates claims for required information before submission. User permissions can be assigned individually or by job title, so only assigned staff can view clients and complete sessions. Administrators can also set qualification reminders for when a provider’s qualifications are approaching expiration.

See How It Works

Pros And Cons of AlohaABA

Pros

  • Makes practice management easy with its dashboard

  • Provides hands-on onboarding support

  • Delivers a user-friendly interface that is easy to learn

  • Simplifies adding authorizations and sessions

  • Improves planning and supervision by centralizing schedules.

Cons

  • Handles claim corrections with some difficulty

  • Switching between different parts of the platform can be a slow process

  • Limited reporting customization

AlohaABA Pricing

Data Collection

Practice Management

  • Prompts and Generalization

  • Easily Manage Session Documentation

  • Real-Time Visualizations

  • Design Custom Templates

  • Real-Time Data Sync

  • Location Geo-tagging

  • Customize Mastery Criteria

  • Billing

  • Scheduling

  • Payroll

  • Authorization Management

  • Client Portal

  • Accounts Receivable

  • PM Reports & Analytics

Disclaimer: The pricing details were last updated on Oct 12, 2026 from the vendor's website. Please contact us for a tailored pricing list.

AlohaABA Reviews

Total 51 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

18%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Share your experience

JJ
Jennifer J.

Mental Health Care, 11-50 employees

More than a year

5.0

“outstanding support team”

Pros

The support team has been absolutely amazing. Our rep was super knowledgeable, incredibly sharp and always ready to jump in and help. I really love working with her!

Cons

Honestly, I have no complaints at all. Using this app has been fantastic!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LC
Lorneshia C.

Medical Practice, 1-10 employees

Less than a year

4.0

“useful updates”

Pros

Whenever I have a question, their customer support is really pleasant and responsive. It's simple to reach someone who can give me answers or walk me through whatever I need.

Cons

At first, I wasn't happy that this didn't have data collection built in but now that they've added it, I really don't have any complaints.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

KE
Kristen E.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“superb onboarding support”

Pros

Getting started with the platform was a really positive experience. The onboarding support was excellent and I genuinely appreciated how knowledgeable my representative was along with how thoroughly everything was explained.

Cons

There were a few moments when I wasn't sure where to go to add staffing clients. After watching the video that the support team shared with us though, I was able to work it out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

Frequently Asked Questions

Can AlohaABA work with an existing payroll provider?

Yes. AlohaABA lets practices map earning codes to a third-party payroll processor and save payroll files for upload. Before generating the file, its payroll workflow helps administrators review missing payroll IDs, mismatched session times, and incomplete appointments.

Can AlohaABA handle private-pay clients and non-insurance billing?

Yes. AlohaABA can generate invoices for private payers, school districts, and regional centers after appointments have been processed for billing. It also supports invoices for patient responsibility amounts, including deductibles, copays, and coinsurance.

Does AlohaABA require a long-term contract?

No, the standard AlohaABA subscription has no long-term commitment or cancellation fee. However, special pricing arrangements or billing services may include additional contract terms, so buyers should review the conditions attached to their selected services.

How long does AlohaABA implementation take?

Onboarding for AlohaABA Practice Management and Data Collection typically takes four to six weeks, depending on the organization’s needs and availability. A dedicated Customer Success Manager leads one or two weekly training calls, with setup tasks for your team to complete between sessions.

Does AlohaABA have a mobile app?

Yes, AlohaABA does offer an Android app for its Data Collection module.