Last Updated

Key Takeaways

Generated from the text of customer reviews

AlohaABA is a cloud-based practice management software for ABA therapy businesses. It is mainly used by billers, clinicians, and administrators in behavioral and autism health practices. While praised for its extensive onboarding support, it is often criticized for its scheduling speed. It recently added the ability to search by Payer in its Payment Center.

Our Verdict

AlohaABA is a viable choice for small and mid-sized ABA practices that value hands-on onboarding and want administrative work in one system. While its starting price is fair, offering good value for money, the modular structure can increase costs. We recommend it for growing practices that are willing to spend a budget on such add-ons.

AlohaABA Specifications

  • Appointment Management/Scheduling
  • Patient Portal
  • Billing and Invoicing
  • Claims Management

AlohaABA Features

Practice Management

AlohaABA lets administrators tailor tracking fields for staff, clients, payers, and appointments, and filter records by those fields. Authorization utilization can be monitored, and staff billable and non-billable hours are tracked in the same system. Users can also create and manage clinical teams and assign custom permissions to individual employees.

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Accounts Receivable

The software tracks accounts receivable throughout the billing cycle, with a transaction log for each claim that records every step. It lets users generate invoices for client responsibility, private pay, and superbills. Meanwhile, clients can pay their balances through the client portal.

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Reports And Analytics

This function provides financial reports including profit and loss, a financial snapshot, and aging reports for tracking late payments. A payroll summary can be generated for import. Operational reports cover staff productivity, RBT hours, client authorizations, and appointment details by time period, staff, client, or cancellation type.

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Compliance Tracking And Validation

AlohaABA prevents scheduling beyond a client’s authorization hours and automatically validates claims for required information before submission. User permissions can be assigned individually or by job title, so only assigned staff can view clients and complete sessions. Administrators can also set qualification reminders for when a provider’s qualifications are approaching expiration.

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Pros And Cons of AlohaABA

Pros

  • Includes extensive billing tools with multiple options

  • Provides hands-on onboarding support

  • Delivers a user-friendly interface that is easy to learn

  • Simplifies adding authorizations and sessions

  • Improves planning and supervision by centralizing schedules

Cons

  • Handles claim corrections with some difficulty

  • Data collection tool may not be as powerful

  • Limited reporting customization

AlohaABA Pricing

Data Collection

Practice Management

  • Billing

  • Scheduling

  • Payroll

  • Authorization Management

  • Client Portal

  • Accounts Receivable

  • PM Reports & Analytics

  • Prompts and Generalization

  • Easily Manage Session Documentation

  • Real-Time Visualizations

  • Design Custom Templates

  • Real-Time Data Sync

  • Location Geo-tagging

  • Customize Mastery Criteria

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

AlohaABA Reviews

Total 51 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

18%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Share your experience

JJ
Jennifer J.

Mental Health Care, 11-50 employees

More than a year

5.0

“outstanding support team”

Pros

The support team has been absolutely amazing. Our rep was super knowledgeable, incredibly sharp and always ready to jump in and help. I really love working with her!

Cons

Honestly, I have no complaints at all. Using this app has been fantastic!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LC
Lorneshia C.

Medical Practice, 1-10 employees

Less than a year

4.0

“useful updates”

Pros

Whenever I have a question, their customer support is really pleasant and responsive. It's simple to reach someone who can give me answers or walk me through whatever I need.

Cons

At first, I wasn't happy that this didn't have data collection built in but now that they've added it, I really don't have any complaints.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

KE
Kristen E.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“superb onboarding support”

Pros

Getting started with the platform was a really positive experience. The onboarding support was excellent and I genuinely appreciated how knowledgeable my representative was along with how thoroughly everything was explained.

Cons

There were a few moments when I wasn't sure where to go to add staffing clients. After watching the video that the support team shared with us though, I was able to work it out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

Frequently Asked Questions

Can AlohaABA handle private-pay clients and non-insurance billing?

Yes. AlohaABA can generate invoices for private payers, school districts, and regional centers after appointments have been processed for billing. It also supports invoices for patient responsibility amounts, including deductibles, copays, and coinsurance.

Can AlohaABA work with an existing payroll provider?

Yes. AlohaABA lets practices map earning codes to a third-party payroll processor and save payroll files for upload. Before generating the file, its payroll workflow helps administrators review missing payroll IDs, mismatched session times, and incomplete appointments.

How long does AlohaABA implementation take?

Onboarding for AlohaABA Practice Management and Data Collection typically takes four to six weeks, depending on the organization’s needs and availability. A dedicated Customer Success Manager leads one or two weekly training calls, with setup tasks for your team to complete between sessions.

Does AlohaABA have a mobile app?

Yes, AlohaABA does offer an Android app for its Data Collection module.

How does AlohaABA calculate billable staff accounts?

Subscription charges depend on active staff profiles during the previous month, including employees who do not log in and billers who do not provide therapy. Charges are not prorated, so a staff profile activated partway through the month still counts toward that month’s staff total. 

Who are the typical users of AlohaABA?

AlohaABA is designed for ABA therapy clinics, private practitioners, multi-clinic organizations, and behavioral health agencies, offering tools to simplify practice management and improve operational efficiency.

Does AlohaABA require a long-term contract?

The standard AlohaABA subscription has no long-term commitment or cancellation fee. However, special pricing arrangements or billing services may include additional contract terms, so buyers should review the conditions attached to their selected services.