Amazon Chime

Amazon Chime is a cloud-based communications service that lets users streamline the task of conducting and organizing online meetings, chat, conferences, voice, and video calls inside and outside a healthcare facility. With Amazon Chime, participants can join meetings with a single tap; they can also inform other members in case they are running late. Users can record voice and video meetings and store them in the cloud. Their Voice Connector service transports the voice traffic over the internet to meet the capacity needs of the users, letting them save money by cutting down on the fixed telephone network costs.

The cloud-based platform offers personalized URLs, so the users can schedule meetings in advance and start instant meetings. Amazon Chime’s visual roster is designed to provide users insights into those who are present in the meeting, the ones who have informed about ‘running late’, and those who are unavailable, eliminating the need for roll calls. Moreover, users are able to chat and share information in real-time using the apps for Android, iOS, Mac OSX, and Windows.

Members don't need any permission to share their screens in a meeting and can collaborate by simply enabling the remote control of screens. Using a standard telephone line, users can dial in from more than 70 nations, and view the shared information. The software offers multiple communication options, allowing users to choose the one that best caters to their needs. Chime offers enough flexibility and freedom to help users scale up or down as per the situation. The software is acclaimed for its functionality of attaching files to conversations, which can be shared with participants of a meeting. Chat Rooms can likewise be created to facilitate collaboration on projects, with @mentions and messages to the members.

Price: The communication service vendor comes with pay-per-use pricing, having users to pay only for the features they use, and on the days they use them. This way, there are no long-term contracts or upfront investments. Users can choose the appropriate features for their business. Contact Amazon Chime for their current pricing details.

Free Trial: There is a free version of Amazon Chime. The software offers a free trial.

Support: Their platform offers online support.

USP: Their smart presence feature indicates the status of participants; green means they are available, and red means busy. Users are allowed to manually set their presence to inform they are not available. They can even hide their presence.

Product Advantages: With Amazon Chime, users can quickly invite participants from other parts/institutions. They can connect via phone when there is a broken internet connection.

Product Limitations: Lacks some video chat capabilities.