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Amazon Chime pricing starts from $3/user/day for its Pro plan. There's also a free plan for users to get started. The software offers a pay-as-you-go pricing model where users only have to pay for the features on the day they access them. Chime also offers a 30-day free trial to test the software before making a commitment.
Here’s how each of the Amazon Chime features differs by plan:
Feature | Basic | Pro |
Pricing | Free | $3/user/day |
Attend Meetings | Included | Included |
Voice (VoIP) | Included | Included |
Video | Included | Included |
Screen share | Included | Included |
Unlimited person-to-person meetings (VoIP audio, video, screen share) | Included | Included |
Person-to-person chat | Included | Included |
Group chat | Included | Included |
Chat rooms | Included | Included |
Incoming webhooks | Included | Included |
File attachments | Included | Included |
Emojis | Included | Included |
Notification controls | Included | Included |
User management | Included | Included |
Usage based and admin reporting | Included | Included |
Amazon Chime REST API for supported actions | Included | Included |
AES 256-bit encryption for data security | Included | Included |
Integration with AWS CloudTrail for logging and monitoring | Included | Included |
Claim your domain (auto-add users as they sign up) | Included | Included |
User management with Microsoft Active Directory and Okta | Included | Included |
Manage policies, applications, and regions | Included | Included |
Dial into meetings | Not included | Included |
Dial in using in-room video systems | Not included | Included |
Provide dial-in numbers for your meetings | Not included | Included |
Amazon Chime “Call me” (autocall calls you) | Not included | Included |
Enable Amazon Chime call me for attendees | Not included | Included |
Schedule meetings | Not included | Included |
Start instant meetings | Not included | Included |
Schedule and host meetings (2 or more people) | Not included | Included |
Host up to 250 attendees | Not included | Included |
Create a personalized meeting link | Not included | Included |
Record meetings | Not included | Included |
Lock meetings | Not included | Included |
Event mode for meeting control | Not included | Included |
Assign delegate(s) for scheduling and meeting assistance | Not included | Included |
Use conference room video systems | Not included | Included |
Microsoft Outlook Add-in | Not included | Included |
Disclaimer: The pricing is subject to change.
Pricing for Amazon Chime is built on a two-tier model: free collaboration and participation in meetings versus paid hosting/scheduling. There is no cost if the majority of the users only message, call and attend meetings. Costs increase when more users require Pro host controls or dial-in access via telephony.
Ideal For: Teams that require free messaging, 1:1 calling, screensharing, and meeting attendance.
What To Know About This Plan:
Basic is free and aimed at daily work collaboration without imposing a paid license on every user. It is usually the ideal baseline tier where a few employees only need to hold formal meetings.
Basic Plan Features:
Limitations:
Ideal For: Teams with regular meetings that need to be scheduled/hosted regularly and need host controls and recording features.
What To Know About This Plan:
Pro is applied on daily usage charging $3/user/day, limited to $15/user/month. This renders Pro cost effective where there are a few users hosting the meeting occasionally but still restricts the budgets with the monthly limit of frequent users.
Pro Plan Features:
Limitations:
Most reviewers define Amazon Chime as cost-effective in cases when teams primarily communicate, attend meetings, and make 1:1 call. They point out that the costs remain manageable since hosting is only billed when the Pro features are utilized, thus infrequent web hosts will not necessarily be compelled to get a full-seat subscription. A number of users also like the simple limit on monthly expenditure among frequent hosts.
Cost concerns show up when teams rely heavily on dial-in audio, since per-minute telephony charges can raise totals beyond the base Pro fee. Others note that if many employees host meetings daily, Chime can quickly reach the monthly cap and feel less differentiated versus bundled suites. Overall sentiment is positive, with many calling it good value for essential meetings.
Add-on | Price | Included in plans | What it adds |
Dial-in audio (participants join by phone) | Per-minute, per-meeting-participant (rates vary by country; toll and toll-free) | Pro feature available, but billed separately | Lets attendees join meetings using a standard phone line (PSTN), instead of VoIP. |
“Call me” (Chime calls attendees back) | Per-minute, per-meeting-participant (rates vary by country; calls originate in the US) | Pro feature available, but billed separately | Adds “Call me” convenience so attendees enter a number and get called into the meeting. |
Business Calling phone numbers | $1.00/number/month (US) (charged hourly; full-month billed at monthly rate) | None (separate Business Calling charges) ( | Assigns business phone numbers to users for PSTN calling/texting in Chime. |
Business Calling inbound calls (US) | $0.002216/minute | None (usage-based)) | Charges for inbound PSTN minutes received via Business Calling. |
Business Calling outbound calls (US example) | $0.004800/minute (rates vary by destination) | None (usage-based) | Charges for outbound PSTN minutes; international rates differ by country. |
Business Calling outbound SMS/MMS (US) | $0.015/message | None (usage-based) | Enables texting from Business Calling numbers; billed per outbound message. |
Disclaimer: The pricing is subject to change.
The choice of Amazon Chime is largely a matter of the frequency of hosting and dependence on telephony.
To decide whether Amazon Chime is a good choice or not, the following characteristics should be considered:
Amazon Chime is “worth it” when most of the organization remains on the Free Basic plan, and you pay for the Pro plan only for designated meeting hosts. The daily billing plus monthly cap supports cost control without locking you into a full subscription footprint.
Amazon Chime is worth the money when core features like screen sharing, meeting controls, video conferencing, and meeting controls meet collaboration needs of organizations. The platform’s integration with AWS services and enterprise-grade security help support teams that require reliable, cloud-based communication tools.
Alternative | Starting Price | Overall Rating |
$16.99/user/month | 4.9/5 | |
$6/month | 3.5/5 | |
$14.50/user/month | 4.5/5 | |
$14/organizer/month | 5.0/5 | |
£8.49/month | 5.0/5 |
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
The cost benefit of Amazon Chime is most apparent when it is considered as a two-tier economics model: retain wide users on free Basic and provide Pro to those who actually host meetings. The key budgeting considerations are telephony add-ons (dial-in/call-me) and the support end date, both of which should be factored in to ensure an accurate estimate of long-term operating costs.
The prices and plan mechanics in this guide were based on the official AWS Amazon Chime pricing documentation and were summarized in terms of what is charged as of February 2026. The details of the plan were checked so that the cost model remains consistent with the current costing of the service by AWS.
To capture real-world cost expectations, verified user feedback was reviewed for common themes related to cost clarity, predictability, and scenarios where expenses increase (such as frequent hosting or dial-in usage). This helped summarize how Chime’s pricing works in practice, not just how it is listed.