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Overview
Caretap streamlines EVV, scheduling, and billing for home care agencies, with mobile apps and two-way texting that speed routine tasks. However, some users report occasional mobile app glitches. Still, automated claims and batch billing help reduce denials while support is noted as responsive.
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Starting Price
Custom
Caretap Specifications
- Appointment Management/Scheduling
- Patient Portal
- Mobile App
- Telemedicine
What Is Caretap?
Caretap is a cloud platform for home care and related providers that unifies EVV, scheduling, documentation, and billing. It supports GPS-based check-ins, e-timesheets, and two-way texting, so coordinators can confirm visits and reduce manual entry. Automated claims and eligibility checks help prevent denials, while iOS and Android apps give caregivers on-the-go access to shifts and care logs.
Caretap Pricing
Caretap Integrations
Caretap integrates with a range of apps, including:
- Slack software
- Salesforce
- Stripe
- PayPal software
- HubSpot
Who Is Caretap For?
Caretap is ideal for a wide range of industries and sectors, including:
- Home healthcare
- Adult day care
- Non-emergency medical transport
- Behavioral health
- Group homes
- Private duty nursing
- Housing stabilization services
Is Caretap Right For You?
Agencies that need EVV compliance under the 21st Century Cures Act, real-time mobile check-ins, and automated Medicaid claims will find Caretap a focused option. iOS and Android apps support caregivers in the field, and ADP-compatible payroll helps finance teams close faster. Consider a demo if you prioritize reducing denials and paper timesheets.
Still doubtful if Caretap is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Caretap Features
Electronic Visit Verification And Mobile Check-In
GPS-based EVV captures time, date, and location with client signatures to verify visits. Caregivers clock in via iOS, Android, or landline, which shortens timesheet reconciliation, strengthens audit trails for Cures Act rules, and reduces rework from missing data.
Scheduling And Shift Management
Coordinators assign caregivers, split shifts when needed, and monitor real-time status. Alerts flag late check-ins, and authorization views keep schedules aligned with approved units, which limits manual changes and improves coverage.
Billing And Claims Automation
Visit data flows into claims for batch submissions and ERA posting. Teams handle Medicaid and private pay scenarios in the same system, keeping cash flow more predictable and reducing time spent in separate portals.
Two-Way Texting And Alerts
HIPAA-compliant texting broadcasts shift reminders, late alerts, and updates to caregivers and clients. Automated notifications reduce no-shows, while message history creates a record that supports audits and coordination. These Caretap features improve day-to-day responsiveness.
Eligibility Verification And Payer Updates
Automated checks flag ineligible clients before submission and provide change reports on a weekly or monthly cadence. Staff avoid preventable denials and spend less time reworking rejected claims.
Pros And Cons of Caretap
Pros
Batch billing reduces manual work
Responsive, dependable support team
Mobile app simplifies timesheets check-ins
Cons
Occasional mobile app glitches reported
Some users note clock-in issues
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Frequently Asked Questions
Who are the typical users of Caretap?
Users are from home health, adult day care, medical transport, behavioral health, group homes, private duty nursing, and housing stabilization.
Does Caretap offer an API?
An API availability for Caretap is not specified by the vendor.
What level of support does Caretap offer?
Support via phone, live chat, issue reporting, and a demo request form.
Does Caretap have a mobile app?
Yes. Caregiver apps are available for iOS and Android with EVV support.
What other apps does Caretap integrate with?
It integrates with Slack, Salesforce, Stripe, PayPal, and HubSpot.
What types of pricing plans does Caretap offer?
Caretap cost is quote-based. For a custom Caretap price, contact us for a personalized quote.
What language does Caretap support?
Caretap software and apps are available in English.