Doctor On Demand telehealth pricing typically ranges from $0 to $66 for medical visits when covered, but can extend up to $299 depending on care type (medical, therapy, or psychiatry) and benefit design. There is also a self-pay option, with a different pricing structure. The total cost depends on multiple factors, including the type of care, insurance coverage, and visit frequency. It offers a pay-per-visit telehealth model with no subscription or membership fees, so employees and members are charged only for the virtual visits they complete. Pricing is structured through corporate agreements that often use a ‘pay as you go’ model or utilization-based models. This allows employers to provide virtual care as part of their benefits package while keeping costs predictable. Explore Doctor on Demand’s cost and pricing structure in more detail backed by available cost insights and official product information.
Starts as low as $0, offering telehealth to urgent care and mental healthcare specialists
The software offers versatile pricing models for organizations, which may include per-employee-per-month (PEPM) and utilization-based agreements to support predictable healthcare budgeting
No membership or subscription fees
Works with many health insurance plans and employer benefits, so copays and out-of-pocket costs can be minimal or zero
How Doctor On Demand Pricing Works?
Unlike its competitors, Doctor on Demand does not offer a single flat fee or one-size-fits-all rate. Costs are influenced by both the type of service and the user’s health plan:
1. Self-Pay Pricing
For users without insurance coverage or whose plans do not include telehealth, Doctor on Demand offers transparent flat rates.
Medical (Urgent/Everyday Care)
Best For: Cold and flu symptoms, sinus infections, urinary tract infections (UTIs), rashes and skin conditions, allergies, minor headaches, pink eye, nausea or stomach issues.
Wait Time: Typically under 5 minutes for on-demand urgent care visits.
Cost: $99/visit.
Therapy
Best For: Stress, anxiety, burnout, depression, relationship issues, grief, PTSD, or postpartum.
Wait Time: Appointments scheduling varies by state and demand. For some areas, appointments can be taken 5 minutes in advance while some take a few days.
Cost: $134 for a 25-minute session and $184 for a 50-minute session.
Psychiatry
Best For: ADHD, OCD, bipolar disorder, eating disorders, or borderline personality disorder.
Wait time: Appointments are typically available within the same week.
Cost: $299 for an initial 45-minute visit and $129 for a 15-minute follow up.
Physicians Vs. Nurse Practitioners
Visits with physicians or nurse practitioners are typically quoted at the same starting rate.
Therapists Vs. Psychiatrists
Therapists focus on counselling and mental health support, priced lower for shorter sessions
Psychiatrists handle medication management and psychiatric evaluation, which are priced higher and have longer session costs
2. Insurance-Based Pricing
If your health insurance or employer benefits cover telehealth, your charge may be $0 for qualifying visits. This includes urgent or routine care. Doctor on Demand partners with many health plans.
Insurance Provider
Medical Care
Therapy
Psychiatry
Blue Cross Blue Shield of Minnesota
$0–$61.80
$0–$148.32
$0–$296.64
Blue Cross Blue Shield of Texas
Up to $59
Up to $125
Up to $240
Harvard Pilgrim Health Care
$0–$57
$0–$135
$0–$265
Humana Healthy Ohio
$0
$0
$0
Optum
–
$0–$119
$0–$229
UHC (UnitedHealthcare)
$0–$54
$0–$119
$0–$229
Wellmark BlueCross BlueShield
$0–$61
$0–$129
$0–$203
Disclaimer: Pricing varies by insurance plan, so users should confirm coverage details directly with their insurance provider or benefits administrator before booking a visit.
3. Employer Pricing Model
Doctor on Demand can be accessed through the employer-sponsored benefits program. Pricing depends on the organization's health plan.
Cost Structure:
Copays may be $0 or reduced, depending on the employer’s insurance plan
Some employers fully subsidize virtual visits
If the plan requires cost-sharing, employees see estimated costs before booking
Access:
Urgent care is available 24/7
Therapy and psychiatry visits are available by appointment only
Services are delivered virtually through mobile or web
Care Coordination:
Providers can send prescriptions to local pharmacies
The platform stores visit summaries to retrieve and access anytime
Care is integrated with Included Health services, depending on the employer’s selected solutions
4. How It Works For Employers
Organizations contract with Included Health to provide virtual care as part of their benefits package. Pricing is structured to support predictable healthcare spending.
Contract Structure:
Customized, benefit-based model where employers or health plans contract to provide virtual care coverage
Pricing varies by plan design and benefits, not fixed or publicly standardized
Some agreements are utilization-based
Scope of services (urgent care, primary care, behavioral health, navigation) affects pricing and coverage
Budget Visibility:
Employers receive aggregate reporting on utilization
Reporting ensures the privacy of the employees while supporting benefits analysis
Integration:
Doctor On Demand integrates with employer-sponsored insurance plans
May align with care navigation, primary care, and specialty support depending on selected solutions
Pricing Of Doctor On Demand By Visit Type
Costs may vary depending on insurance plans, deductible status, provider type, and visit length. Doctor on Demand always shows a user’s estimated charge before booking.
Urgent Care Telehealth
Ideal For: Minor illnesses and non-emergency injuries such as cold and flu symptoms, sinus infections, rashes, UTI, allergies, and similar conditions.
Self-Pay Price: $99 for a consultation with a board-certified clinician.
Typical Insurance Range: $0–$66 for insured members, depending on coverage.
What's Included: Virtual exam, treatment recommendations, care plan, and electronic prescriptions when appropriate.
Primary Care Visits
Ideal For: Chronic care management, preventive check-ins, screening discussions, chronic condition monitoring, or recurring virtual care.
New Vs. Follow-Up Visits: Follow-ups usually have a shorter duration and are less costly than initial consultations. Insurance coverage applies as/plan rules.
Estimated Cost Ranges: Urgent care pricing is same as primary care telehealth when insured, self-pay rates start at $99 and vary by visit content.
Insurance Considerations: Copays and out-of-pocket costs depend on plan benefits and deductible status; many employer or insurer arrangements include telehealth in preventive care benefits programs.
Mental Health Therapy
Best For: Anxiety, depression, stress, and other behavioral health goals.
Session Duration: May span around 25 minutes or 50 minutes.
Estimated Self-Pay Cost: $134 for 25-minute and $184 for 50-minute sessions.
Typical Insurance Cost: $0-$154/session, may change depending on the benefits and deductible.
Frequency Impact On Cost: Regular, weekly, or biweekly therapy sessions increase overall monthly spending, especially for uninsured users.
Psychiatry And Medication Management
It focuses on multiple factors, including medication management and follow-up care.
Initial Evaluation Vs. Follow-Ups: Initial sessions are longer and more expensive than follow-ups.
Self-Pay Pricing: $299 for a 45-minute initial evaluation and $129 for a 15-minute follow-up.
Typical Insurance Cost: $0-$296.64/session.
Higher Pricing Rationale: Psychiatric evaluations require expert medical proficiency and often include prescription review or adjustments.
Prescription Management Considerations: Patients who need an online doctor prescription or a refill in minutes can book a session for $0-$99.
What Factors Influence The Pricing Of Doctor On Demand?
Multiple factors determine the final cost of the software. Keeping yourself abreast of these factors helps understand why two different users see varying charges for the same service.
Insurance Plan Design
Insurance plan structure, particularly copays and deductibles, significantly influences final pricing. Doctor On Demand shows users their estimated cost based on their plan before booking, but the balance due is determined by how that plan handles telehealth benefits. Patients with plans that include telehealth can see $0 charges, while others may pay standard copays or full amounts until their deductible is met.
Copay Amounts
For insured members, the copay amount set by the insurance plan directly affects what users pay at checkout. A plan with a low telehealth copay can mean a $0–$66 medical visit or $0–$154 therapy session, while higher copays will increase out-of-pocket costs.
Deductible Status
Even if a plan covers telehealth, users could still owe more if they haven’t met their deductible. Deductibles require patients to pay out of pocket up to a threshold before insurance coverage begins, impacting telehealth costs for early-year or high-deductible plans. This factor is often overlooked, yet it can significantly influence the actual out-of-pocket cost for users.
State And Regulatory Requirements
Telehealth is subject to state licensing and regulatory rules, which can affect software’s availability and pricing. Providers must be licensed in the patient’s state, and states differ in telehealth reimbursement policies for insurers. This impacts where and how Doctor on Demand can operate and what insurers will cover, though official state rules are not listed on the Doctor on Demand public site.
Specialist Vs. General Provider
Psychiatry sessions involve specialized medication management and medical evaluation, which drives pricing differences. For example, a psychiatry initial consultation may be available at a higher rate than a routine medical visit even on the self-pay scale.
Visit Frequency
Cost can scale with how often someone uses the service: one-off visits are simple to cost, but chronic care management and ongoing therapy can add up, particularly for self-pay users who don’t have periodic insurance cost sharing or benefits that reduce repeated charges.
Employer-Sponsored Access
Employer health plans often cover telehealth differently than individual insurance. When telehealth is included in an employer's benefit package, visits may be partially or fully covered, reducing or eliminating out-of-pocket costs for employees. This is one reason many users see $0 charges.
Ongoing And Hidden Costs
While Doctor On Demand follows a pay-per-visit model, there might be several indirect and ongoing costs that can affect your total spending with Doctor on Demand, specifically if the services are used regularly.
Additional Costs To Consider
Cost Category
What It Means
Cost Impact
Prescription Copays
Medications are billed separately based on your pharmacy benefits
Can increase out-of-pocket costs, especially for brand-name drugs
Lab Test Costs
Lab work is done by third-party providers and billed separately
Additional charges depend on insurance, deductibles, and rates
Follow-Up Visits
Ongoing care, like therapy and chronic conditions require multiple visits
Repeated appointments add up over time
Therapy Session Frequency
Regular counseling sessions scheduled weekly or monthly
Long-term costs can rise due to frequent visits and copays
Psychiatry Medication Management
Ongoing medication oversight with regular follow-ups
Cumulative costs from continued care and consultations
Without insurance, medical visits typically start at $99 for 15 minutes. Therapy starts around $134, and initial psychiatry visits can start around $299.
Corporate agreements often rely on per-employee-per-month (PEPM) or usage-based pricing, with costs determined by employee population, anticipated utilization, and the services covered.
Yes. Costs are calculated based on insurance or employer benefit structure before confirming the appointment.
No, traditional subscription is required. Employers are billed according to their contracted pricing structure.
It depends on coverage. Many employer plans offer $0 copays. Without insurance, urgent care is $99, therapy is $134–$184, and psychiatry ranges $129–$299.
Doctor on Demand aligns with employer health plans, primary care, and prescriptions to promote consistent and coordinated care.
Methodology
The pricing and plan details in this guide are drawn directly from Doctor on Demand’s official website and employer program materials, as of February 2026. Each service type, visit duration, and benefit structure was carefully reviewed to accurately reflect self-pay and employer-sponsored pricing. We also incorporated publicly available insights on telehealth usage and corporate program design to provide context for costs, coverage, and employee benefits programs. This guide illustrates how Doctor on Demand operates in real-world settings, including typical visit types, pricing ranges, and integration with corporate benefits.
