Last Updated Oct 27, 2025

Key Takeaways

Generated from the text of customer reviews

DrFirst is an e-prescribing and medication management platform widely used by physicians, care coordinators, and clinical staff across healthcare settings. It’s particularly effective for high-volume and multi-provider practices. Users often praise its secure e-prescribing and compliance features, while slow support response remains a drawback.

Our Verdict

DrFirst is a reliable option for medical practices managing high prescription volumes or transitioning between EHR systems. It suits organizations that value compliance and secure data handling. While pricing may be steep for smaller clinics, larger networks gain long-term value through efficient medication management and smoother renewals.

Overall Rating

Based on 19 users reviews

2.8

Rating Distribution

Positive

53%

Neutral

5%

Negative

42%

Starting Price
Custom

What Is DrFirst?

DrFirst is a medication management software that helps medical practices streamline care coordination. The software continually evolves and broadens its horizons while maintaining a keen focus on enhancing patient outcomes and advancing health care. DrFirst’s platform rcopia primarily focuses on e-prescribing and simplifying medication management. It removes the complications of traditional methods of prescribing medication, reducing errors, and ensuring patients get the proper medications.

What Is DrFirst Best For?

With DrFirst, prescribing medication becomes a seamless, error-free task, greatly enhancing patient safety and care. The platform ensures accurate dosage, minimizes potential errors, and promotes efficient communication between providers and pharmacies. Furthermore, e-prescribing represents a transformative leap towards modern, patient-centered healthcare, making it easy for medical professionals to track medications and promote better care.

How Much Does DrFirst Cost?

The vendor offers customized pricing, starting from $799/feature/year. Feel free to contact us for a tailored DrFirst pricing quote.

Disclaimer: The pricing has been sourced from third-party and is subject to change.

DrFirst Integrations

The software offers e-prescribing, medication management, care collaboration, and telehealth integrations. However, the vendor has not disclosed any information regarding the software’s third-party integration capabilities.  

How Does DrFirst Software Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in using your credentials
  • Create patient documents and medication data
  • Access patient files, medication history and outcomes
  • Seamlessly integrate with pharmacies for prescription management
  • Utilize the medication reconciliation feature to keep the medication list up-to-date 
  • Prescribe medications and electronically submit prescription, reducing the risk of errors
  • Discover additional features to enhance your practice 
For additional guidance, you can also schedule a DrFirst demo and get a teaser of the tool.

Who Is DrFirst Software For?

DrFirst is suitable for small clinics and large hospitals, making it a highly scalable solution for healthcare practices. It can be used by the following:

  • Hospital and Health systems
  • Nurse practitioners 
  • Private practices
  • Specialty care 
  • Emergency medical services
  • Pharmaceutical companies
  • Payers

DrFirst Use Cases

Based on our analysis of user reviews and DrFirst’s current capabilities, we’ve identified several practical scenarios where this software fits well within healthcare organizations:

Clinics Transitioning Between EHR Systems

Healthcare organizations migrating from one EHR to another often face data loss or workflow disruption. DrFirst’s system migration tools help maintain patients’ data safety and operational continuity, by securely transferring prescription data and medication histories, without downtime. It’s particularly beneficial for multi-site practices to standardize systems.

High-Volume Practices Managing Frequent Prescription Renewals

For practices handling a large volume of recurring prescriptions, DrFirst’s AI-powered renewal system reduces administrative load. By automating renewal approvals and flagging inconsistencies, it helps prescribers focus on patient care rather than repetitive manual checks. This makes it ideal for busy primary care or specialty clinics.

Organizations Prioritizing Medication Safety And Compliance

Facilities that emphasize regulatory compliance and patient safety benefit from DrFirst’s structured workflows for accurate prescribing and renewal review. The platform minimizes prescription errors and supports adherence to federal e-prescribing and controlled substances standards, helping maintain audit readiness.

Multi-Provider Practices Needing Coordinated Prescribing

DrFirst supports collaborative care environments by synchronizing medication data across different providers and departments. This shared visibility ensures every clinician works with up-to-date prescription details, reducing duplication and improving continuity of care in group practices and integrated health networks.

Pharmacy-Linked Practices Enhancing Communication

Clinics that rely on frequent coordination with pharmacies can streamline their workflows through DrFirst’s direct provider-pharmacy communication tools. This reduces follow-ups, improves refill turnaround time, and helps maintain clarity around medication availability and dosage adjustments.

DrFirst User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Secure & Reliable E-Prescribing

  • 40% were Positive
  • 10% were Negative
  • 50% were Neutral/Mixed

 

Users consistently highlight DrFirst’s secure and compliant e-prescribing process. They appreciate how it reduces prescription errors and ensures regulatory compliance for controlled substances.

A user said:

“Being able to send prescriptions securely is extremely important to our organization.”

Customer Support/Responsiveness 

  • 5% were Positive
  • 20% were Negative
  • 75% were Neutral/Mixed

 

Support responsiveness is a major pain point. Users report long waiting times, unreturned calls, and unresolved tickets when seeking technical help or troubleshooting.

 

Workflow Efficiency

  • 30% were Positive
  • 15% were Negative
  • 55% were Neutral/Mixed

Many reviewers find DrFirst’s workflow intuitive for creating, renewing, and managing prescriptions. Automations make the process smooth, saving time compared to manual methods.

User Interface

  • 5% were Positive
  • 15% were Negative
  • 80% were Neutral/Mixed

 

While the system is functional, several users mention that the interface feels dated and cluttered. Navigation can be a bit complex, and simple actions often require multiple clicks.

A user said:

“The user interface is a little cluttered.”

Integration with Existing Systems

  • 25% were Positive
  • 10% were Negative
  • 65% were Neutral/Mixed

 

Users often note that DrFirst integrates fairly well with their EMR systems, helping reduce duplicate data entry and keeping patient information synced across platforms.

Performance Regression

  • 5% were Positive
  • 10% were Negative
  • 85% were Neutral/Mixed

After updates or system changes, some users experience slower performance or added complexity in workflows that were previously streamlined.

Is DrFirst Right For You?

DrFirst software is a web-based platform fully compliant with DEA regulations, offering a comprehensive suite of practice management features. The solution helps optimize efficiency and enhance patient care. With IT investments and clinical outcomes calendar, it effectively aids in task management and achieving practice objectives.

The software caters to a wide range of healthcare facilities, and it evolves with the growing needs of your practice. Its comprehensive capabilities serve as an all-encompassing solution for 360-degree practice management. Moreover, it is HIPAA-compliant and can be accessed via mobiles as well.

Still questioning whether DrFirst is a solution to all your medication management problems? Contact us at (661) 384-7070 and let our support team help you make an informed decision.

Pros And Cons of DrFirst

Pros

  • DrFirst healthcare innovations include AI-assisted medication management

  • United healthcare universe where users are connected in real-time

  • Their customer support people resolve issues timely

  • Helps to prescribe medication without any mistakes

Cons

  • Customer service can be improved, according to some DrFirst reviews

  • Infrequent updates and lags

Frequently Asked Questions

No, DrFirst does not offer a free trial.

DrFirst helps medical professionals and practices by streamlining medication management. Moreover, physicians can access all the patient info and history, ensuring no prescription errors.

The implementation steps for DrFirst are straightforward, and the process requires minimal training. It also depends on the size and type of your organization. Schedule a free demo for more help.

The vendor offers customized pricing plans, starting from $799/feature/year. Get in touch with us for a tailored DrFirst cost estimate.

Doctor First software offers live chat, a knowledge base, fax, and phone support.

Dr. First software caters to many healthcare entities, including PMS vendors, HIS, HIT partners, specialty care centers, PBMs, and emergency centers.

The software is a highly scalable solution for healthcare practices, which include hospitals and health systems, nurse practitioners, private practices, specialty care, emergency medical services, payers, and pharmaceutical companies.

The software supports the English language only.

Yes, the platform offers a mobile app for iOS users.

The software offers e-prescribing, medication management, care collaboration, and telehealth integrations. However, the vendor has not disclosed any information regarding the software’s specific third-party integration.