Eye Cloud Pro
Last Updated
Overview
Eye Cloud Pro centralizes optometry practice management, EHR, billing, and inventory in a cloud-based platform. Its intuitive interface streamlines clinical and retail workflows. However, it lacks a patient’s alert window for warnings, though the software’s efficiency and real-time insights make it a practical solution for multi-location eye-care practices.
Eye Cloud Pro Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integrations
- Patient Portal
Eye Cloud Pro Features
Optometry Practice Management
Eye Cloud Pro features streamline scheduling, patient communications, and daily practice operations. Automated appointment reminders reduce no-shows, while customizable reporting tools provide actionable insights. This integrated approach allows staff to focus on patient care while maintaining operational efficiency and data-driven decision-making.
Optometry EHR
Electronic health records simplify clinical workflows and improve care quality. Eye Cloud Pro enables fast access to patient charts, secure data storage, and customizable templates. With image annotation, trackable tonometry, and e-prescribing, practices can enhance patient outcomes while maintaining compliance with industry regulations.
Optometry Billing
Automated billing features reduce manual entry and minimize errors. Eye Cloud Pro supports compliant invoicing, audit protection, and revenue cycle management. Credentialing assistance and payment reminders further streamline financial processes, allowing practices to focus on patient care rather than administrative burdens.
Optometry Inventory Management
Real-time inventory tracking and automatic reorder alerts ensure optimal stock levels. Eye Cloud Pro integrates with suppliers, manages frame and lens orders, monitors job status, and maintains historical inventory data. This reduces manual oversight and improves operational efficiency for optical practices.
Pros And Cons of Eye Cloud Pro
Pros
Simplifies practice operations for efficient patient management
Intuitive design allows staff to learn quickly
Cloud-based access enables remote practice management
Cons
Reports may lack structure and comprehensive details
Internet outages temporarily restrict cloud-based access
Eye Cloud Pro Reviews
Total 16 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars19%
Share your experience
Medical Practice, 1-10 employees
More than a year
“cloud system that works better”
Pros
At first I had some doubts about switching to a cloud based office management system but it didn't take long to realize this one performs far better than the server based systems I'd used in the past.
Cons
A few competing platforms do offer more effective EHR sections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“very expensive”
Pros
The platform itself is easy to use but the pricing setup is awful.
Cons
It's far too expensive. They even charge an extra $200 if you don't use a feature. Plenty of other systems are much cheaper and just as simple to use. Total scammers, do not use it!
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
2
Functionality
1
Medical Practice, 1-10 employees
Less than a year
“Frustrating reports”
Pros
After working with many software platforms over the past 20 years this one stands out as the worst one I've ever had to use.
Cons
This is an extremely poor product. The reports are incomplete, badly organized and unreliable. Support is even worse because it's nearly impossible to reach anyone by phone. You usually have to leave your name and number then wait several days for a callback if anyone calls back at all. When asking about the software they claim the reports can be customized but once you contact support to learn how you're told by a representative (not even an IT specialist) that changes can't actually be made to "that specific" report which ends up being the case for every report. Because the reporting is so lacking you're forced to do a lot of extra work by pulling and cross checking data from multiple reports just to put together the complete and accurate information needed for proper analysis. That's exactly the issue with this software. Its reports are missing nearly everything a business owner would need for dependable complete insights making it a highly inefficient tool for managing an optometry practice.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Frequently Asked Questions
Does Eye Cloud Pro offer an API?
Yes, Eye Cloud Pro provides API access.
What language does Eye Cloud Pro support?
Eye Cloud Pro supports the English language.
Does Eye Cloud Pro have a mobile app?
No, Eye Cloud Pro does not have a mobile app.
What other apps does Eye Cloud Pro integrate with?
The platform integrates seamlessly with third-party applications including Ensora, TriZetto, ABB Optical Group, Optify, Visionix, Macro, and Topcon.
What types of pricing plans does Eye Cloud Pro offer?
Eye Cloud Pro pricing starts at $200/month/location for Eye Cloud Doctor and $330/month/location for the full Eye Cloud Pro plan, with a one-time $1,000 setup fee per location. Request a custom Eye Cloud Pro price quotation.
Who are the typical users of Eye Cloud Pro?
Eye Cloud Pro serves optometry practices, ophthalmology clinics, optical retail stores, eye care centers, multi-location eye care chains, vision therapy clinics, and contact lens suppliers.
What level of support does Eye Cloud Pro offer?
Eye Cloud Pro provides support via phone and a knowledge base.