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Overview

GlaceEMR offers end-to-end medical practice management, aiding clinical workflows, revenue cycles, and care coordination. Despite its popularity, some practices have noted limitations in its appointment scheduling features. However, its all-in-one platform justifies the investment by streamlining operations and offering valuable insights.

GlaceEMR Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

GlaceEMR Features

Customizable Templates And Forms

GlaceEMR offers an intuitive designer the ability to create custom templates, questionnaires, and forms. This allows practices to capture exactly the required information for each patient interaction. Physicians can tailor templates to their specific workflows and documentation needs.

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Revenue Cycle Management

The software provides a revenue cycle management solution to help practices collect over 99% of eligible revenue. Features like claim scrubbing, customizable billing reports, and dedicated support simplify billing operations. GlaceComplete is a product from GlaceEMR that offers a 'biller's assistant' service that includes RCM with assisted billing.

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Telehealth

Physicians can conduct live video visits, securely share photos and lab results, and e-prescribe using this feature. They can also easily schedule, document, and bill telehealth appointments right from within the EMR.

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Population Health Management

GlaceEMR’s population health management tools enable physicians to monitor the health of their enrolled patient population closely. Key features include tracking quality measures and outcomes at individual and provider levels, helping practices meet the standards set by the Centers for Medicare & Medicaid Services (CMS) quality programs.

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Pros And Cons of GlaceEMR

Pros

  • Patient record management became easy for most users

  • Very good customer support

  • User-friendly and easy to navigate

Cons

  • Software tech support can take some time to fix issues

  • Many users feel a scheduling feature would be a valuable addition

GlaceEMR Reviews

Total 1 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

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0%

3

Stars

100%

2

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0%

1

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0%

Share your experience

A

Anonymous

Hospital & Health Care, N/A employees

More than a year

3.0
July 2025

“unreliable and frustrating system”

Pros

I find it really simple to access patient records, customer support gets back to me quickly and reliably and I can easily reorganize sections of patient charts so the parts I use most are right where I need them.

Cons

We find the platform awkward and behind the times, far from simple and honestly it was one of the toughest systems I've had to get the hang of, worse, about twice a month the whole system drops and our team can't do anything, checking patients in or out, handling prior authorizations, processing billing, which essentially brings our entire office to a halt until we can finally reach customer support by phone.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

7

Functionality

6

Frequently Asked Questions

What level of support does Glace EMR software offer?

Glace EMR offers call and email support.

What languages does Glace EMR support?

Glace practice management software supports English.

Does Glace EMR have an app?

Yes, Glace EMR has a mobile application.

How much does Glace EMR cost?

The software offers flexible pricing plans that can be customized according to your unique requirements. Request a custom Glace EMR pricing quote today.

Is Glace EMR free?

No, it is not a free software.

Does Glace EMR offer an API?

GlaceEMR seamlessly interfaces with many medical devices through established APIs.

Who are the typical users of Glace EMR?

The typical users encompass hospitals and other medical centers of varying sizes looking to unify operations on one platform.

What other apps does Glace EMR integrate with?

The platform integrates with labs, radiology facilities, hospitals, and health exchanges.