Last Updated

Overview

Office Puzzle is a cloud-based management platform designed to help behavioral health professionals manage daily operations more efficiently. Despite positive feedback, some users report limited flexibility in reporting tools. Overall, the platform supports smoother coordination across clinical and administrative teams.

Office Puzzle Specifications

  • Appointment Management/Scheduling
  • E-prescriptions
  • Lab integrations
  • Patient Portal

Office Puzzle Features

Billing Claims

Office Puzzle simplifies billing by allowing users to verify insurance coverage, submit claims, and track their status all within a single application. This integrated approach reduces administrative work, optimizes operational efficiency, and helps ensure timely reimbursements.

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Electronic Signatures

The software streamlines the document signing process to make it faster and more convenient for both providers and clients. It ensures that all signed documents are securely stored and compliant with industry standards, maintaining the integrity and legal validity of each signature.

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Client Management

The client management feature allows users to organize and manage unlimited client profiles in one centralized place. Providers can customize each profile to reflect the unique needs of every individual, enabling more personalized and effective care in a competitive healthcare environment.

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Custom Templates

This feature enables users to create and reuse documentation templates tailored to their specific workflows. It helps streamline repetitive tasks like writing appointment notes and monthly reports, allowing providers to shift focus from paperwork to delivering quality patient care.

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Announcements

Office Puzzle helps teams overcome common communication challenges creating confusion or delays among staff members. It eliminates the need for external tools and makes internal communication more collaborative, transparent, and simpler. This helps ensure that everyone stays informed and aligned without switching between apps.

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Pros And Cons of Office Puzzle

Pros

  • Customizable documentation templates simplify notetaking and reporting

  • Supports unlimited client profiles for scalability

  • Multilingual support enhances usability for staff and clients

  • Scheduling tools help manage appointments efficiently

Cons

  • User interface can feel less intuitive for new users initially

  • Some features may require manual processes due to lack of full automation

  • Occasional delays in feature updates

Office Puzzle Pricing

Provider

Agency

Enterprise

  • Unlimited clients

  • Unlimited documents

  • Unlimited events

  • Standard Templates

  • Mobile App

  • Electronic Signatures

  • Data collection

  • Charts & Graphs

  • 1GB of cloud storage

  • Email & Chat Support

  • Unlimited users

  • Custom Templates

  • Announcements

  • Billing Claims

  • Payroll

  • Activity Tracker

  • EVV

  • Multi-events

  • HR/Clinical Document Manager

  • 100 GB of Storage

  • White labeled platform

  • Custom workflows

  • Email management

  • Website management

  • Billing management

  • Unlimited Storage

  • Phone support

Disclaimer: The pricing details were last updated on Sep 22, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Office Puzzle Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

YD
Yilliam D.

Hospital & Health Care, 11-50 employees

Less than a year

5.0

“Valuable support for our ABA agency”

Pros

Working with Office Puzzle's software has been a huge benefit for our ABA agency. As a BCBA and Clinical Director, I have had the chance to interact with their staff directly and their commitment and passion for what they do really stand out. I would absolutely recommend it to other health care providers.

Cons

At this point there's really nothing I dislike about the system. It meets all of my standards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR
David R.

Medical Practice, 500+ employees

Less than 6 months

5.0

“Secure and valuable information hub”

Pros

It's been really helpful for bringing together the information we use regularly. Since the subject matter is highly sensitive and involves confidential data, having something safe and secure is extremely important.

Cons

Up to this point we've only had positive experiences with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

What languages are supported?

English and Spanish.

What level of support does Office Puzzle provide?

Office Puzzle provides phone, email, and knowledge base support options.

Who are the typical users of Office Puzzle?

The typical users of Office Puzzle include behavioral health agencies, therapy clinics, and other mental health facilities.

What languages does Office Puzzle support?

Office Puzzle supports English and Spanish.

Does Office Puzzle have a mobile app?

Yes, Office Puzzle offers a mobile app.

How much does Office Puzzle cost?

Office Puzzle offers three standard pricing plans, starting at $19.99/user. Request a custom Office Puzzle pricing quote for your practice today!

Is Office Puzzle free?

No, Office Puzzle is not free.

What other apps does Office Puzzle integrate with?

The information regarding Office Puzzle’s specific integrations is not available publicly.

Does Office Puzzle offer an API?

No, Office Puzzle does not offer an API.

How does Office Puzzle help behavioral health providers?

Office Puzzle allows providers to facilitate a transparent and simpler exchange of information across their teams and with clients. It uses technology to solve common practice management challenges by creating a more collaborative workflow. Whether you are part of a team, a solo provider, or an individual provider Office Puzzle user, the platform helps shift focus back to patient care by streamlining workflows and improving communication.