Last Updated Nov 6, 2025

Key Takeaways

Generated from the text of customer reviews

Procentive is a cloud-based practice management system that is used by therapists, billing staff, and administrators managing client records. Users appreciate its customizable templates and integrated billing workflow. Recently, Procentive improved the CQM module with a revised Substance Use dropdown menu, added a new payer (1027) to the ‘helenasupoverride’ setting, and revised the 50390 Prep Report.

Our Verdict

Procentive is a reliable choice for mid to large health organizations managing multiple providers and billing workflows. It suits teams handling complex documentation and high patient volumes. Although buyers report on the occasional lag and interface limitations, it delivers long-term value for practices seeking centralized management.

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Overall Rating

Based on 1 users reviews

3

Rating Distribution

Positive

0%

Neutral

100%

Negative

0%

Starting Price
Custom

Pros And Cons of Procentive

Pros

  • Intuitive Procentive’s client portal

  • Powerful charting

  • Care coordination and collaboration

  • Clinical documentation

  • Internal billing and RCM capabilities

Cons

  • Telehealth needs improvement

  • Technical glitches

Frequently Asked Questions

Procentive EHR offers a knowledge base and phone support.

The software offers best-in-class features that have been specifically designed for behavioral and mental health, substance abuse treatment centers, medical practices, and rehabilitation centers.

Procentive supports the English language.

The software supports iOS devices.

No, the software does not offer a dedicated mobile app.

No, the software offers a free trial only.

Procentive offers transparent pricing, starting from $20/feature/month with a free trial. Get in touch with us for a customized Procentive pricing tailored to your business needs.

The software integrates with multiple third-party applications, including Practice Planners, DrFirst, thera-LINK, and HDI Connect.

No, it does not offer an API.