Tebra Reviews

“Dishonest and Deceitful Company with non-competitive platform”

Pros

Absolutely nothing. Despite the sales representatives claims, this platform is definitely not designed for a solo practitioner.

Cons

The salesperson was dishonest and promised features that don't actually exist. They used pressure tactics to push me into signing on. I should have known better when they didn't allow me enough time to test the software before making a decision. I have kept the emails that document the sales rep's misleading statements and will fight against any attempt to enforce their fraudulently acquired contract.

“What's not to Love”

Pros

The set up process with tebra is quite simple and entering charges and posting payments becomes second nature. You have the ability to streamline workflows and perform tasks in an organized manner.

Cons

Given my past experiences with other PM systems, I would choose Tebra over them.

“Best Billing Software so far”

Pros

The software is somewhat easy to understand, and the customer support is excellent for addressing any questions you may have.

Cons

Working with Tebra has been a very nice experience compared to other software I've used. It offers various ways to complete specific tasks, providing multiple options. The software is quite simple, and the customer support is excellent at addressing any questions or concerns.

“Bait and switch company”

Pros

It initially appeared easy to use and looked like a complete software with the available option of an app. But the app has never functioned properly, and Tebra refuses to fix it.

Cons

It has been a complete disappointment. If you require any assistance, good luck getting a response as the team ignores messages for weeks and sends you on a wild goose chase.

“Tebra is an AWESOME Medical software”

Pros

There are some specific reports I would like to have, and if you contact them, Tebra will create the report you need. However, it does take some time to receive it.

Cons

Implementing it was a breeze, and transferring records from one software to Tebra works seamlessly. Billing is convenient and easily manageable.

“Tebra Review”

Pros

It can be frustrating when you are unable to clear a balance on an account.

Cons

I like how accessible it is and how effortlessly I can generate reports.

“Great if you are not purchasing it for doing your own claims billing management side”

Pros

The billing (PM) side is completely different and hard to use.

Cons

The EHR side is fantastic, and I love the appointment reminders and patient messaging. The app functions exceptionally well too.

“Tebra Billing Review”

Pros

The interface can be a bit clunky at times and is not the most intuitive.

Cons

I am thrilled that my doctor can bill me electronically, and I can simply input my card details and make instant payments. It's very convenient.

“Tebra Billing for Mental Health practices”

Pros

It integrates well with Tebra Clinical. You can view accounting information for individual patients within Tebra Clinical.

Cons

Just fair.

“Great app”

Pros

The customer service could be improved, but aside from that I am completely satisfied.

Cons

The ability to communicate with patients, allow them to request appointments and conduct telemedicine is not convenient.

“Need a working Tebra”

Pros

It's user-friendly and highly intuitive, especially for providers.

Cons

Decent. It has great potential but falls significantly short of expectations.

“Outsource your billing”

Pros

There is a significant cost associated with this service. However it is cost-effective than hiring a new employee.

Cons

We made the decision to outsource our billing because managing it in-house became overwhelming. Outsourcing to Tebra turned out to be cost-effective, and they did an exceptional job. They put us in a better position, and the software is very user-friendly.

“Disappointed”

Pros

It is cheaper compared to other solutions (now I understand why), and it is simpler than more expensive EMRs. It offers e-prescribing functionality.

Cons

The customer service was not helpful at all. Their response times were slow, and they gave me incorrect answers. I had to solve a major issue (sound on telemedicine calls) by myself. Not being able to hear my clients was a major problem, and they couldn't assist me. I am now less than 6 months into a contract and stuck with them regardless. They focus all their efforts on sales without any follow-up. Scheduling with the setup team assigned to me was extremely difficult. They followed a script and lacked flexibility in tailoring the setup to my specific needs.

“Easy to use”

Pros

Occasionally, the software experiences glitches or fails to load for days, which negatively impacts both doctors and patients in terms of scheduling appointments.

Cons

Scheduling appointments and retrieving medical records is not a problem. Overall happy with the product.

“Worst company ever! They will trick you”

Pros

There is nothing I like about it. I am upset with how the entire company has treated me.

Cons

This has been the worst experience ever. A company should be aware when their services aren't being used, especially if they claim to have a supportive team.

“Easy to use EHR Ever Used”

Pros

Tebra is incredibly user-friendly for individuals with limited programming experience and requires minimal preparation. The support during execution is outstanding, and their customer care is excellent. The templates, forms, and SALT Feature provided are exceptional, saving time and making documentation a breeze. The design and display of EHR notes are seamless and professional. I like how I can choose which information to share and easily do so through the Care Coordination feature in each note. I love having all my clinical, billing, records, HIPAA-compliant telehealth platform, Reputation Watch, client engagement, and much more all from a single vendor! Lastly, Tebra actively seeks feedback on how they can improve and demonstrates their commitment to customer care through excellent communication, accountability, and following through on their promises. Tebra offers an unparalleled platform with fair pricing. I wholeheartedly recommend it.

Cons

It would be nice to have the choice to link records to the internal email system while communicating with patients.

“Great for billing”

Pros

The system doesn't impress me but it's still satisfactory.

Cons

Excellent for billing and processing claims.

“Great site for paying your bills online.”

Pros

The features on Tebra Billing are incredibly easy to use. I love utilizing the software because it allows you to select the suitable billing options, whether it's credit, debit or ACH debit from a checking account.

Cons

Every time I've used Tebra Billing, it has served me as expected.

“Buggy with no solutions”

Pros

The features have many bugs. Using patient messages and communication is difficult and they don't attach to the patient chart. The schedule is unwieldy and buggy. In the day view, you can't see blocked time. There is also no audit trail for appointment changes. Additionally, they fired the sales representative and didn't honor his pricing, attempting to lock us into a long-term contract.

Cons

It's cost-effective and simple to use. We had a staff member who used it for a solo practice and was familiar with it.

“Software Review”

Pros

This application is suitable for mid-level organizations but not for large organizations and healthcare agencies.

Cons

It's a decent software for medium-sized medical or mental health clinics or individuals.