Falcon Silver EHR Software by DaVita®

Falcon Silver EHR Software by DaVita® is a nephrology-specific electronic medical record (EMR) solution. This cloud-based EMR offers solutions to dialysis clinics and nephrology healthcare providers across the U.S. It is robust enough to provide a complete overview of allergies or other complications, patient lab results, along with an access point through an easy name search. Key features include lab data management, dialysis scheduling, monthly financial reporting, e-prescription (e-Rx), dispute dialysis orders, etc. The software supports integration with DaVita Dialysis Centers to provide the latest clinical data and lab results. This Health IT solution comes with fully integrated management tools that give alerts when a patient’s fluid values go out of range, decreasing the rate of fluid-related hospitalization.

The EMR platform provides tailor-fit services for nephrology practices, which help nephrologists to work more efficiently and improve patient care. Falcon Care EMR Software allows users to customize the EMR system as per a specialty's needs as the software focuses on providing technology-driven solutions to cater to the needs of multiple specialties. Their nephrology-specific tools equip nephrologists to navigate through constantly changing healthcare situations.  

This Meaningful-Use Certified software comes with innovative mobile apps, allowing users to submit orders instantly so patients can receive their medications as soon as possible.  The EMR solution supports nephrologists to ensure the best health outcomes for their patients.  Falcon Silver EHR Software by DaVita® has now partnered with Epic EHR Software. Together these platforms focus on chronic kidney disease to offer tools that can prevent and manage the progression to ESRD.

Price: Falcon Silver EMR pricing details are not available publicly. Users can contact the vendor to obtain their pricing information, and ask for a quote.

Free Trial: Not mentioned by the vendor. 

Support: It offers support via telephone, email, or fax. Their call support is available 24/7 while their email support is offered during business hours only. 

USP: The software offers an intuitive and powerfully simple tool to centralize a physician's entire DaVita IT destinations into a central location. It can be accessed by DaVita credentialed physicians only from anywhere via the internet.

Product Advantages: They offer a very intuitive platform to help in the transition from medical records. The software provides a fairly simple user interface and customizable templates. 

Product Limitations: The solution does not cater to a very busy nephrology practice – slows down when the workload increases. Falcon Silver’s customer support needs improvement, offers delayed responses. 

Falcon Silver EHR Software by DaVita® reviews

Overall Rating

11 Reviews

Excellent
18%
Good
55%
Average
9%
Poor
0%
Terrible
18%

Debbie

Oberlin Medical College

500-999

March 2021

Falcon Silver Review

Pros:
Our medical students use it and they find it very convenient to fill patient's charts and get everything in order.
Cons:
There are specific items that are glitchy for example the billing does not always work right.

Trish

Sandy Nerve Center

2-9

March 2021

Works like a charm

Pros:
The user experience is smooth and we are able to get everything done within a matter of minutes. Our productivity is through the roof.
Cons:
It saves everything automatically which is a good thing but sometimes we need to review information before storing.

Victor

The Healing Center

10-49

March 2021

Falcon Silver Review

Pros:
It makes practice management so easy because we can schedule, bill and report from within the same program.
Cons:
If there is a heavy workload then the software freezes and we have to reboot it.

Deborah

Hale Healthcare Center

10-49

March 2021

They have improved

Pros:
They have a robust report writing system and it makes it so much easier to update files and improve our workflows. It used to be very glitchy but now they have fixed the bugs.
Cons:
It can become slow at times especially when you are uploading notes.

Mark

Modern Dialysis Urgent Care

10-49

March 2021

Continues to pay for itself

Pros:
They have so many great templates for filling out patient reports that I am able to fit in more patients and spend less time dealing with paperwork.
Cons:
I have only had one interaction with customer support and it took a longer time than necessary to connect with them.

Jose

Saint Mary's Nephrology Center

10-49

March 2021

Needs some improvement

Pros:
We found this program to be more intuitive than our last one and it was much easier to move records from our old system to this one.
Cons:
The customer service requires some improvement because they are not very helpful and take a long time to respond.

Theresa

Sunnyvale Nephrology Center

50-99

March 2021

Not functional at all!

Pros:
Although the customer support is very courteous they are unable to help with the software.
Cons:
Falcon Silver is not the kind of software that we would recommend to larger practices. It offers absolutely no functionality and we feel like we flushed our money down the drain.

Shane

UWE Bristol

1,001-5,000 employees

September 2020

I would recommend it!

Pros:
So far our experience has been good and we have had no issues.
Cons:
It does not work with Instagram.

Theresa

Large Private nephrology practice

1,001-5,000 employees

December 2019

Poor choice

Pros:
The team is really supportive, helpful, and nice, but the product is highly flawed. This product does not at all support a nephrology practice which is busy at all times.
Cons:
I don’t like anything about this product, so for me, the entire functionality of the product is a con.

Mark

Modern Dialysis Urgent Care

-

August 2018

Good templates.

Pros:
The templates can be customized. It has a fairly simple user interface. The templates that they provide helps me save time and allows me to see more patients. This system is a great suit for our dialysis clinics.
Cons:
There isn’t anything in particularly bad about this product.

Call us at

(661) 384-7070

Call us at

(661) 384-7070