Falcon Silver EHR Software by DaVita®

Falcon Silver EHR Software by DaVita®

22 Reviews

Elevate your nephrology practice with Falcon Silver EHR. The cloud-based solution streamlines dialysis scheduling, manages lab data, and receives alerts for patient care. Experience technology-driven solutions tailored to nephrology. Ready to transform your practice? Read the full review or contact us for personalized Falcon Silver EMR pricing quotes. 

Falcon Silver EHR Software by DaVita® Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What is Falcon Silver EHR Software?

Overview?

Falcon Silver EHR Software by DaVita® is a nephrology-specific electronic medical record (EMR) solution. This cloud-based EMR offers solutions to dialysis clinics and nephrology healthcare providers across the U.S. It is robust enough to provide a complete overview of allergies or other complications, patient lab results, along with an access point through an easy name search. Key features include lab data management, dialysis scheduling, monthly financial reporting, e-prescription (e-Rx), dispute dialysis orders, etc. The software supports integration with DaVita Dialysis Centers to provide the latest clinical data and lab results. This Health IT solution comes with fully integrated management tools that give alerts when a patient’s fluid values go out of range, decreasing the rate of fluid-related hospitalization.
The EMR platform provides tailor-fit services for nephrology practices, which help nephrologists to work more efficiently and improve patient care. Falcon Care EMR Software allows users to customize the EMR system as per a specialty's needs as the software focuses on providing technology-driven solutions to cater to the needs of multiple specialties. Their nephrology-specific tools equip nephrologists to navigate through constantly changing healthcare situations.
This Meaningful-Use Certified software comes with innovative mobile apps, allowing users to submit orders instantly so patients can receive their medications as soon as possible.  The EMR solution supports nephrologists to ensure the best health outcomes for their patients.  Falcon Silver EHR Software by DaVita® has now partnered with Epic EHR Software. Together these platforms focus on chronic kidney disease to offer tools that can prevent and manage the progression to ESRD.

Falcon Silver EHR Price

Falcon Silver EMR pricing details are not available publicly. Users can contact the vendor to obtain their pricing information, and ask for a quote. The software offers customizable pricing plans that can be tailored according to your needs.

Free Trial

Not mentioned by the vendor.

Support

It offers support via telephone, email, or fax. Their call support is available 24/7 while their email support is offered during business hours only.You can also schedule a free Falcon Silver demo to get a teaser of the tool’s functionalities’.

USP

The software offers an intuitive and powerfully simple tool to centralize a physician's entire DaVita IT destinations into a central location. It can be accessed by DaVita credentialed physicians only from anywhere via the internet.

Product Advantages

They offer a very intuitive platform to help in the transition from medical records. The software provides a fairly simple user interface and customizable templates.

Product Limitations

The solution does not cater to a very busy nephrology practice – slows down when the workload increases. Falcon Silver’s customer support needs improvement, and offers delayed responses.

Pros and Cons of Falcon Silver EHR Software by DaVita®

Pros

  • Tailored workflows for nephrology practices
  • Provides a patient portal for enhanced engagement
  • Robust e-prescribing tools streamline the medication management process
  • Analytics and reporting tools provide practice insights
  • Integrated appointment scheduling reduces administrative burdens

Cons

  • Initial learning curve for new users
  • Customer support response times may vary
  • Some templates could be improved

Falcon Silver EHR Software by DaVita® Reviews

Overall Rating

3.4

22 Reviews

Rating Distribution

5

star

4

4

star

9

3

star

3

2

star

3

1

star

3

Nov 25, 2022

Love Falcon Silver! A 10/10

Ryan

Sunnyside Nephrology Center

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

Pros

I absolutely love and appreciate the fact that they offer different options for customization. The layout is pretty straightforward and easy to adapt for beginners.

Cons

The system sometimes glitches and hinders the workflow and tarnishes productivity.

Oct 19, 2022

I would recommend it!

Shane

UWE Bristol

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Pros

So far, our experience has been good with Falcon Silver EHR Software and we have had no issues.

Cons

They can look at the customer department side of things that can be looked upon and I believe it will be an amazing software.

Apr 13, 2021

Works for us!

Debbie

Dialysis Urgent Care

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Pros

I like their new updates, It makes taking notes and updating them very easy it also helps streamline our work. Would highly recommend!

Cons

Sometimes, it slows down while updating notes which can take a long time to operate and is really annoying.

Apr 13, 2021

Hard to customize

Cole

Hale Healthcare

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

Pros

The software is user-friendly and the format is pretty easy to understand.

Cons

The biggest drawback is that customization is not very easy with this software.; customer support also doesnt help with this.

Apr 13, 2021

Do not purchase!

Sandy

The Healing Center

Ease of use

3

Value for money

4

Customer Support

3

Functionality

3

Pros

The team is nice and supportive.

Cons

I would not recommend this software to Anyone! It has a lot of flaws, the biggest one being that the system freezes up when the workload is great and it slows down when its operational.

Apr 13, 2021

Not functional

Trish

Sandy Nerve Center

Ease of use

5

Value for money

6

Customer Support

6

Functionality

4

Pros

I would say I do appreciate their customer support, they are very responsive and genuinely try to help but the software is not functional.

Cons

Its not suitable for larger practices like ours where the workload is immense and we need a software that can speed things up for us instead of slowing us down. The format is not easy to understand for everyone and even if we do understand it, it takes a long time to operate the software.

Apr 05, 2021

Will Not Recommend!

Amy

KHC Healthcare

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

Pros

Their customer support is working overtime I guess, they are really nice and helpful.

Cons

I dont see the point of purchasing this software, its pretty average, definitely not the best out there. It also crashes every other day and is super slow. Will not recommend.

Mar 27, 2021

Too good

Yasir

Ibex Optometry Clinic

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

Pros

My optometry clinic can process patients reports and manage all the bills using the same software. No need to switch between programs.

Cons

Everything is great except for the patient portal which does not upload reports.

Mar 25, 2021

Useful training

Chloe

Ting Dialysis Center

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Pros

The training session was great and they spent a lot of time answering our questions.

Cons

It does not allow more than one nurse to add comments on a single patient file.

Mar 23, 2021

Increased our confidence

Rea

Eleanor Medical Clinic

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

Pros

We are able to help patients with check-in and also make the doctors and nurses get all the information they need on time.

Cons

The customer service helplines have a long holding time.

Frequently Asked Questions

The typical users of Falcon Silver EHR include nephrology practices of all sizes.

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