Last Updated
Overview
Joblogic provides comprehensive field service management, aiding businesses in streamlining operations and enhancing customer satisfaction. While some users find it difficult not being able to open multiple screens at a time, its extensive features and robust mobile application generally justify the investment. Overall, Joblogic’s extensive features make it a compelling choice for optimizing field service workflows and improving overall productivity.
Joblogic Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
Joblogic Features
Scheduling
Joblogic’s drag-and-drop scheduler simplifies engineer assignments in busy environments. It provides visual status updates and integrates live GPS tracking, enabling efficient resource allocation. This significantly improves operational efficiency and response times for your field service team.
Planned Preventative Maintenance (PPM)
This feature facilitates planning complex maintenance schedules down to the asset level. It includes asset registers, PPM schedule creation, and automated billing for contracts. Businesses can proactively manage equipment upkeep, minimize downtime, and ensure compliance.
Reporting And Dashboard
Joblogic offers powerful reporting and data visualization tools to provide comprehensive business insights for data-driven decision-making. Users can monitor jobs, quotes, invoices, and workforce performance through a central screen, creating customizable dashboards. This helps management identify trends, analyze performance, and drive continuous improvement.
Invoicing
The invoicing feature accelerates your billing processes and enhances cash flow management. It supports job-by-job, batch, and consolidated invoicing, along with frequent billing options. This streamlines financial operations, reduces administrative burden, and ensures timely payments.
Pros And Cons of Joblogic
Pros
Adaptable and innovative platform
Highly responsive support team
Streamlined workflow efficiency
Intuitive user interface design
Cons
Some essential features may be offered as add-ons, increasing the cost
Search filtering options require further refinement
Long wait times to resolve development faults
Joblogic Reviews
Total 19 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars26%
3
Stars11%
2
Stars0%
1
Stars11%
Share your experience
Facilities Services, 11-50 employees
More than a year
“very slow image uploads and crashes lose data”
Pros
It was easy to start with because the basic things work in a simple way.
Cons
Biggest issue was how slow it was to upload pictures. It took forever especially with a weak Wi-Fi signal. Trying to upload them using mobile data was nearly impossible. It was also really frustrating when the program would crash and you'd lose all the information you'd just entered into a report. Having to type everything all over again wasted so much time.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Construction, 1-10 employees
Less than 6 months
“Complicated tool”
Pros
The sales demo showed us exactly what we wanted to hear but the actual product turned out to be nothing like what we were sold.
Cons
The software is complicated and missing some basic features. It's also annoying that you have to pay extra for things that other software includes by default.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Information Technology and Services, 101-500 employees
More than a year
“great for real-time job tracking and invoicing”
Pros
I like Joblogic's intuitive interface, the ability to track jobs in real-time and the automated invoicing. it all helps our operations run more smoothly. The mobile app is a good feature for our field workers to update job statuses on the go.
Cons
it is a great tool but it could be better in a couple of areas. The reporting features feel a bit limited and could use more customization options. Also the mobile app can be slow sometimes which messes with real-time updates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Frequently Asked Questions
Does Joblogic have a mobile app?
Yes, Joblogic has a mobile app available for iOS and Android devices.
What other apps does Joblogic integrate with?
Joblogic integrates with multiple platforms via Zapier, such as WooCommerce, HubSpot, and Airtable.
Who are the typical users of Joblogic?
Typical users of Joblogic include businesses in HVAC, Plumbing & Heating, Electrical Maintenance, and Facilities Management.
Does Joblogic offer an API?
Yes, Joblogic offers a public-facing API for integration.
What level of support does Joblogic offer?
Joblogic offers support via phone, email/helpdesk, live chat, and access to a comprehensive knowledge base and FAQs. Their support portal includes how-to guides, videos, and troubleshooting documentation.
What types of pricing plans does Joblogic offer?
The Joblogic Software provides custom pricing plans based on the number of users in an organisation. Request a personalized Joblogic price quote for your business.
What language does Joblogic support?
Joblogic is primarily available in English.