Breezeway: Pricing, Free Demo & Features

Name: Breezeway
Price: 19.99 USD

Last Updated Oct 1, 2026

Overview

Breezeway is a property operations platform that hospitality and rental teams use to keep cleaning, maintenance, and guest communication running smoothly across their listings. Some users mention occasional slowdowns during busy turnover periods, but most find it easy to send detailed work reports to owners.

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Starting Price

$19.99

per unit per month

Product Snapshot

Breezeway Specifications

Guest Management And CRM
Reporting And Analytics
Housekeeping Management
Multi-Property Management
Mobile Access And Contactless Services
Integration And API Support
Payment Processing
Reservations And Booking
Room Management
Revenue And Rate Management

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What Is Breezeway?

Breezeway is a cloud-based platform built for short-term rental and hospitality teams that need to manage cleaning, maintenance, and guest communication from one platform. It lets operators set up automated task workflows tied to reservations, assign work based on who's qualified and available, and track every job through a mobile app with photo-based checklists.

The software covers two product areas: one focused on back-of-house work like scheduling and task coordination, and the other on the guest-facing experience, managing everything from pre-arrival communication to in-stay support. This lets teams manage both what happens behind the scenes and what guests actually see, without switching between separate tools.

What Is Breezeway Best For?

Breezeway software stands out for its ‘Controller’ Ops Agent, which monitors daily operations and flags problems before they affect property readiness. Instead of teams manually checking every job, Controller scans daily operations and ranks what's actually at risk, like a clean that hasn't started or a job that's unassigned. When a task goes unclaimed, or staff becomes unavailable, Controller ranks the next qualified person to cover it based on their prior work at the property and closes the day with a summary of what needs attention.

How Much Does Breezeway Cost?

Breezeway pricing starts at $19.99/unit/month for hosts and managers with fewer than 5 properties under the Host Essentials plan. It also offers the following plans:

Operations Pro: custom pricing (for growing operators managing multiple units)
Operations + Guest Experience: custom pricing (for 5-star hospitality teams aiming to deliver 5-star service

The platform also offers ‘Add Concierge’ and ‘Add Smart Locks’ as add-ons. Apart from the base subscription cost, businesses should keep the following potential costs in mind:

Implementation And Onboarding: $2,000–$10,000 for standard deployments and $10,000–$30,000 for complex enterprise deployments
API And Data Integrations: $10,000–$50,000/year
Advanced AI And Analytics: $5,000–$20,000/year

Reviewers are split on Breezeway's value for money, with some calling the pricing fair for what it offers and others finding it high. A few users, though, have also raised concerns about billing issues during onboarding.

Request a custom Breezeway cost estimate for your business.

Disclaimer: The pricing is subject to change.

Breezeway Integrations

Breezeway integrates with many third-party software, such as:

How Does Breezeway Work?

Log in to Breezeway to bring property operations, guest communication, and team coordination into one platform. Follow the instructions below to use its key features:

Connect the PMS, smart home tech, and other tools, so Breezeway can pull property and reservation data into one system
Automate turnover workflows to get full visibility into every clean, guest arrival, maintenance task, and inspection from a single dashboard
Assign jobs automatically based on staff availability and qualifications
Equip the field team with mobile checklists and require photo proof on tasks to support quality across every clean and inspection
Let Controller monitor properties, rank what's at risk each day, and recommend who should cover unclaimed or unassigned jobs
Use Concierge to answer guest messages automatically with full property context, then surface the task needed to close the loop
Set up preventative maintenance schedules and custom inspection checklists to catch issues before they become costly repairs

Book a free Breezeway demo to learn more about its functionality and offerings.

Who Is Breezeway For?

The platform caters to a wide range of hospitality and property teams, including:

Vacation rental managers
Hotels and resorts
Cleaners and service providers
Residential property managers
Serviced apartments
Corporate housing
Hosts

Breezeway Use Cases

Based on our review of user feedback and Breezeway's features, here are common ways teams can use the platform to catch issues early, keep staff coordinated, and cut down on manual back-and-forth across properties:

1. Hotels And Resorts Managing Housekeeping At Scale

A large resort may run hundreds of rooms through turnover, inspection, and maintenance checks each day, and one missed room can turn into a guest complaint at check-in. Housekeeping managers often rely on radio calls or spreadsheets to track which rooms are done, stuck, or still need a second pass. Controller can help by ranking rooms and tasks by what's actually at risk, so a supervisor can see which clean hasn't started yet instead of checking each floor by hand. Photo proof on checklists also cuts down on the need for a manager to walk every room before guests arrive.

2. Corporate Housing Operators Managing Long, Overlapping Stays

Long, overlapping stays are the norm in corporate housing, and even a well-kept unit will need repairs over a stay that runs weeks or months. The platform's Maintenance Software automates work orders, and its proactive maintenance tools use automated schedules to keep properties in good shape and lower the risk of big repairs. For an operator managing units across multiple buildings, this means maintenance issues get scheduled and tracked on their own instead of staff having to remember which unit reported what. Real-time visibility into the team's progress and location also lets operators check that a job is underway without calling the technician directly.

3. Residential Property Managers Splitting Time Between Owners And Renters

Residential property managers answer to two groups at once: owners who want to know their property is being cared for, and renters who want issues fixed fast. Breezeway's Insights and Reporting tools help managers track and share the work being done, while photo proof on tasks gives a clear record of completed cleans and inspections. Mobile checklists, available in 10 languages, let field staff follow the same steps at every property, so managers don't have to rely on memory or informal notes when an owner asks what was done. This mix of reporting and documented task completion is especially useful here, since residential managers deal with owners more than most other property types.

4. Serviced Apartment Providers Handling Frequent Guest Turnover

Guests expect hotel-level readiness in a serviced apartment, even though stays are often shorter and staffing is leaner than a hotel's. Task scheduling automates the full process, from task creation to delegation to completion, and workflows can trigger automatically off events like a guest checking in or out. That matters here because a small team can be covering turnovers across several buildings instead of one property, and doesn't have time to reassign work by hand throughout the day. The digital welcome book also gives guests essential property details upfront, which cuts down on the basic questions staff would otherwise have to answer one by one.

Is Breezeway Right For You?

Breezeway may be a good fit for hospitality and property management businesses that struggle to keep turnovers, inspections, and maintenance organized as their number of properties, staff, or vendors grows.

Teams focused on guest and property safety may also value Breezeway's Safety Program, a self-guided certification course covering pool safety, fire safety, trips and falls, and other hazards. Operators who complete the course and conduct annual safety reviews can qualify for a discount on their Proper Insurance® premium.

Breezeway encrypts personal information when it's transmitted between users' systems and its own, employs firewalls and intrusion detection systems to help prevent unauthorized access, and limits access to personal information to authorized employees carrying out permitted business functions. Buyers should still confirm that Breezeway's specific data handling practices meet their own security and compliance requirements.

Still not sure if Breezeway is right for you? Contact us at (661) 384-7070, and we can help you make an informed decision.

Breezeway Features

Guest Messaging Agent ‘Concierge’

Routine guest questions get answered automatically, pulling from the property details already built into Breezeway. When a guest reports an issue, a task gets recommended with the context already filled in, so a team member isn't starting from scratch. The system also learns from manual replies and edits over time, logging what it picks up in the AI Activity Log with a one-click way to add it to Blueprint.

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Task Scheduling

Turnover jobs are set up automatically using rules based on the reservation, the type of guest, the property, and how long the guest stays. Teams can also build workflows for vacant properties, stays already in progress, and repeating jobs like deep cleans and annual inspections. Drag-and-drop scheduling makes changes quick.

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Work Coordination

The day opens already triaged through Controller, an AI daily operations feed that ranks what's most likely to go wrong, whether that's a clean not started before check-in or a job nobody claimed. A readiness dashboard gives managers one view of every job's status, and staff locations show up on a live map so coverage decisions don't require a phone call.

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Insights And Reporting

Itemized costs, supplies, and payroll get tracked across every task, giving managers a clear view of maintenance, cleaning, and inspection activity by department. Weekly or monthly reports can be shared proactively with owners, complete with timestamped photos and field notes, while task history data, including on-time completion and property readiness percentages, helps identify top-performing staff and underperforming properties.

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Inventory Tracking

Supplies and their costs are monitored from one dashboard, with low-stock alerts sent before a property runs out of essentials. Checklists automatically update supply levels as tasks are completed, and inventory can be tracked across multiple locations, from a single supply closet to a full warehouse.

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Cleaning Checklists And Inspections

Property assignments happen automatically based on check-ins, check-outs, and reservation details, cutting out manual coordination. Cleaning checklists can be customized by property type and inspection level, and cleaners can capture and share photos to flag issues before the next guest arrives.

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Preventive Maintenance And Work Orders

Work orders get scheduled by appliance type, service history, and recurring intervals to catch issues before they turn into bigger repairs. Trusted technicians are assigned automatically, the team gets notified when repairs are complete, and property owner billing reports pull together maintenance and outstanding work request data in just a few clicks.

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Pros And Cons of Breezeway

A quick look at Breezeway's strengths and weaknesses to
help you decide if it's the right fit

Pros

Gives users convenient, real-time tracking of operational supplies so properties rarely run short
Offers fast, AI-powered guest messaging that handles routine questions around the clock
Provides a polished, easy-to-access digital welcome book guests can view before arrival
Delivers clear, detailed reporting that makes it simple to share performance with owners
Gives detailed task reports that simplify record-keeping for property owners

Cons

Performance may slow down noticeably during peak turnover periods
Task history can feel fairly limited compared to what some teams expect
Automated reply features like Breezeway Assist can be unreliable or slow to respond

Breezeway Reviews

Insights from real users on Breezeway’s features,
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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Breezeway integrate with?

Breezeway integrates with many third-party software, such as Guesty, Hostaway, AppFolio Property Manager, Hostify, Airbnb, QuickBooks, and Lodgify.

Does Breezeway offer an API?

Yes, Breezeway does provide API access.

What language does Breezeway support?

The vendor offers support in English, Spanish, French, and Italian.

Does Breezeway have a mobile app?

Yes, the vendor offers a dedicated mobile app for Android and iOS.

What types of pricing plans does Breezeway offer?

Breezeway pricing starts at $19.99/unit/month for the Host Essentials plan. Other plans are Operations Pro and Operations + Guest Experience, both with custom pricing. Get a tailored Breezeway price quotation today.

What level of support does Breezeway offer?

Support is available via email and phone.

Who are the typical users of Breezeway?

Breezeway is used by vacation rental managers, hotels and resorts, cleaners and service providers, residential property managers, serviced apartments, corporate housing, and hosts.