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Overview
SendSquared helps hospitality teams drive direct bookings, centralize guest communication, and automate outreach with a unified inbox, CRM, AI voice, and mobile access. While the initial setup may take some time, it is a strong fit for vacation rental managers, hotels, and resort teams seeking scalable guest engagement.
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Starting Price
Custom
SendSquared Specifications
- Reservations and Booking
- Guest Management And CRM
- Reporting And Analytics
- Multi-Property Management
What Is SendSquared?
SendSquared is a software designed for enterprise hospitality teams, including vacation rentals, resorts, and hotels. It centralizes guest and owner management, connecting directly with Property Management Systems (PMS) to track reservations, preferences, and communications across multiple channels.
The platform provides tools for AI-powered automations, lead and task management, guest verification, marketing campaigns, and real-time analytics. Users can manage interactions, personalize experiences, and monitor revenue and lifetime value from a single interface, helping hospitality operators streamline operations and improve direct booking performance.
How Much Does SendSquared Cost
The pricing for SendSquared is estimated to start at $500–$2,500/month, based on industry benchmarks for enterprise hospitality CRM, guest communication, and direct booking platforms. The vendor offers the following customizable plans:
- Enterprise
- Owner Enterprise
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation And Onboarding: Is typically $2,000–$10,000 for CRM setup, workflow configuration, PMS connection, and team onboarding across hospitality operations
- Data Migration And System Configuration: Is around $1,500–$7,500, depending on guest records, reservations, owner data, communication history, and PMS sync requirements
- Additional Training: Approximately $1,000–$5,000 if extra role-based training is needed for reservations, guest services, call handling, or owner relations teams
- Custom Integrations And API Work: Ranges from $2,000–$10,000+, depending on PMS integrations, channel connections, website forms, voice setup, and other third-party systems
- Advanced Support Or Consulting Services: Is between $500–$2,500 per month when premium support, campaign strategy, or additional operational consulting is needed
Disclaimer: The pricing is subject to change.
SendSquared Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is SendSquared For?
SendSquared is ideal for a wide range of hospitality industries and businesses, including:
- Vacation rentals
- Hotels
- Resorts
- Property management
- Guest communication
Is SendSquared Right For You?
If you’re a hospitality operator managing vacation rentals, resorts, or hotels, SendSquared provides a platform to centralize guest and owner interactions while supporting direct revenue growth. Trusted by brands such as SailRock, Royal Shell, and Beach Reunion, it helps teams manage large volumes of guest relationships efficiently across multiple channels.
The software is ISO-aligned, GDPR-compliant, and FCC-registered, making it suitable for organizations prioritizing security and compliance. SendSquared may be a fit if you need a unified platform to streamline operations and track interactions across your portfolio.
Still doubtful if SendSquared software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SendSquared Features
Vacation Rental CRM
The software provides a purpose-built CRM for vacation rentals and resorts, fully connected to your PMS. It allows teams to track guest preferences, monitor owner relationships, and view property performance in real time. Data synchronization ensures accurate and up-to-date information across all properties and interactions.
Unified Inbox
The platform offers a unified inbox that organizes all messages from email, SMS, WhatsApp, and platform channels in a chronological timeline. Teams can access a complete conversation history for each guest, enabling seamless communication and reducing the risk of missed or duplicated interactions.
Enterprise Voice System
The platform includes an enterprise voice system with in-house call center capabilities, soft clients, and DND routing. Calls are fully integrated with PMS data, providing contextual guest history, call recording, and real-time analytics to support efficient and informed team responses.
AI Voice Agents
The software deploys AI voice agents that resolve a high percentage of inquiries autonomously. Integrated with PMS context, they provide sub-second responses, operate in dedicated sales or support modes, and seamlessly transfer calls to human agents when additional assistance is required.
Lead And Task Management
The platform offers comprehensive lead and task management, including tracking lead categories, status, and pipeline automation. Users can link messages to tasks, assign them to agents or units, monitor progress, and automate follow-ups to maintain accountability and ensure the timely completion of operations.
Pros And Cons of SendSquared
Pros
Easy for teams to use
Highly responsive customer support
Strong list segmentation capabilities
Cons
Message design flexibility can be improved
Some advanced formatting may need improvement
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Frequently Asked Questions
Who are the typical users of SendSquared?
SendSquared features are used by organizations across a wide range of hospitality industries and businesses, including resorts, vacation rentals, and hotels.
What level of support does SendSquared offer?
SendSquared offers support through email, phone, and an online contact form.
What types of pricing plans does SendSquared offer?
SendSquared price is estimated to start at $500–$2,500/month. It also includes two plans, an Enterprise and an Owner Enterprise plan. Get a detailed SendSquared cost breakdown tailored to your specific requirements.
Does SendSquared offer an API?
Yes, SendSquared offers an API.
What language does SendSquared support?
SendSquared primarily supports the English language.
Does SendSquared have a mobile app?
Yes, SendSquared offers a dedicated mobile app.
What other apps does SendSquared integrate with?
SendSquared integrates with multiple systems and platforms, including Guesty, Barefoot, and Streamline.