Streamline

After 5 Years we are moving to another system with more features at a lower price.

Pros

Customer service was always attentive, though sometimes responses were delayed.

Cons

Accessing customer data without purchasing the extra RevMax package was impossible. The data we input and own was withheld unless we paid. They did provide a method to download the most basic information, but it was of little help. Negatively impacting our business, they refused to take responsibility for the recommended partners, which are crucial to the entire setup. There was a significant amount of conflicting information, leading to detrimental outcomes.

Great Experience So Far

Pros

It boasts numerous features and aligns well with modern software services leading various industries. Streamline is significantly better than our previous PMS system.

Cons

Although not the most user-friendly system to learn, I believe that with time, it will gradually become more intuitive and manageable.

Streamline is the Best

Pros

I adore everything about Streamline; it's incredibly easy to navigate. It's straightforward to set up agents, send real-time quotes, and access home information while booking reservations. Taking payments is a breeze, and you can customize the system to suit your needs.

Cons

Streamline has been exceptional, and there is nothing I dislike about it, except for the occasional requirement of an additional MFA code for certain systems. This can be time-consuming, especially when I have a guest on the line and ready to proceed.

Wish we switched sooner!!!!

Pros

What I valued most about Streamline was its Length of Stay Pricing features.

Cons

The complexity of certain modules was the least appealing aspect of Streamline for us.

Made obsolete by better software and better service

Pros

Nothing. I disliked it after the first 60 days. Additionally, sales representatives provided what I would describe as "conflicting" information compared to the fine print.

Cons

Onboarding a property proved to be challenging. While they claim to include everything, they fail to mention that additional costs are associated with certain features or that some functions are extremely basic.

Best-in-class Property Management Software

Pros

Streamline is an all-encompassing solution that offers great flexibility and is easy to implement, use, and adapt to individual business needs. Their team continually improves the software based on user feedback. It's the most comprehensive PMS we've ever used, reducing our reliance on several external vendors. We should have switched directly to SL instead of V12.

Cons

Although the apps are fully functional, they do have limitations. Fortunately, recent improvements have allowed us to utilize both HappyStay and OwnerX.

Software selection is not just about great features, it is about great support people.

Pros

Choosing and integrating PMS software is a memorable process that is neither simple nor painless. While I value all of Streamline's functionality, I most appreciate the people behind the product. A truly successful software choice isn't just about great features and affordability; it's about the supportive relationships with those genuinely interested in helping your business grow.

Cons

I believe there is room for improvement in terms of owner accounting documents.

Integral part of our team

Pros

It fully integrates all the essential components of our business. Most of our tech stack is consolidated in Streamline, eliminating the need for multiple platforms. It's customizable and robust.

Cons

Honestly, there aren't any downsides. The issues we encounter are usually temporary, as the software constantly introduces new features and advancements. The long-term benefits outweigh the minor inconvenience of working through upgrades.

Streamline review | JZ Vacation Rentals

Pros

The top two features that, in my opinion, set Streamline apart are "Streamshare" and "Special Blocking." These features prepare you for growth you might not have anticipated. Streamshare helps you establish an OTA presence in other cities before entering them. Special Blocking allows you to combine two condos into A, B, and C listings: A being the left side, B the right side, and C both sides, enabling "special blocking" for the group and vice versa.

Cons

If I could make one request, it would be for seamless, two-way integration with Breezeway. Breezeway works perfectly fine, but the integration of cleanings into Work Orders lacks cohesion. Aside from that, I'm extremely content with my decision three years ago.

Do not waste your time or money

Pros

I was excited about the concept of the software, based on what I read online and how it was pitched. However, the actual functionality didn't match the promises. If it did everything it claimed, it would be invaluable software. Unfortunately, that wasn't the case. I wish I had seen more reviews like this before starting. I can't understand how it has so many five-star reviews.

Cons

Despite the "three-month" training university taking nearly a year to complete, we expected a seamless launch or going live with the software. Unfortunately, that was not the case. A month into being live, we have been plagued with continuous issues that were not covered during training. We only discover these issues in real-time, submit support tickets, receive generic responses or links to information we've already read, request further details, wait for the team to find solutions, and eventually receive responses days later, which sometimes resolve the problems. These are not isolated incidents but rather features the software claims to offer, such as generating quotes from our website and integrating with booking platforms for streamlined communication. We believed the high price of this software would be justified by making our lives easier and more efficient, but that has not been the case. Despite our ongoing payments, we are now seriously considering starting fresh and abandoning the software.